Springhill Suites By Marriott Waterford / Mystic, New London (CT) - Deals & Reviews

the bathroom had a musty smell,, but the staff was super friendly and went out of their way to make us feel at home. breakfast had fresh blueberries, and the beds were super comfy. awesome stay!

well, where to start? the bathroom was practically a breeding ground for mold, and the air vents were dustier than my attic. i was looking forward to some royal treatment but ended up feeling like an afterthought. Not to mention, the hot tub was more ‘not hot’ than ‘hot’. you’d think someone would check on it.

Breakfast options, spacious room, disposable utensils.

The room's decor felt a bit dated, like a time capsule from the '90s. I half-expected to find a Walkman under the bed!

The room left a lot to be desired—dusty air vents and mold on the shower curtain were hard to overlook. On top of that, the noise from the floor above disrupted our sleep, and it was disheartening to encounter unfinished drywall around the window. The mini pool was small and would likely be overcrowded if more than a handful of guests decided to take a dip. Also, the surrounding area looked a bit rough around the edges, thanks to an unsightly abandoned commercial lot next door.

Staff was friendly and very accommodating. The location near the highway made it tough to walk to shops. Room was spacious with a nice little kitchenette. Overall, it was a decent stay for a business trip, but the surrounding area seemed a bit uninviting.

Ya know, I thought I was gonna get that VIP treatment as a platinum member. But when I showed up tired after a long night, the desk guy just laughed as he told me I couldn't check in until 4 pm. It felt like a slap in the face after all the loyalty I’ve shown.

It wasn’t exactly affordable , and I was left feeling pretty ripped off for the service I received.

Ja, no, I liked having a good location for the aquarium, just a quick drive away! Staff were pretty professional, and it felt lekker dealing with them. Also, spacious enough for a family, and I appreciated the decent temperature control in the suite.

But maan, that weird layout of the room was a bit frustrating, couldn't get comfy viewing the TV from either the couch or the bed.

This place suits me perfectly! It offers 24-hour reception, an indoor swimming pool, and a fitness center, which I love. On my first stay, the staff even helped me with currency exchange recommendations, which I still appreciate. I highly recommend it for anyone needing a reliable spot. I'm coming back for a business trip.

The staff was incredibly accommodating and helpful during my stay. The bathroom had a musty smell, and there was visible mold on the ceiling. Breakfast options were standard but good. Overall, it was a decent experience.

Howay, man! The room was canny spacious, and the breakfast had a class variety – perfect for a family, like. Only downside was the location near a graffitied building, which put a bit of a dampener on first impressions. Still, would definitely come back!

super friendly staff. very good location. clean hotel. easy parking access.

Don't have any issues at all.

The staff was super friendly and helpful, and the room was spacious enough for my family. Lots of shops nearby and fun spots to explore. The indoor pool was a hit with the kids!

The showerhead could be adjusted higher. Also, the heating vent blew under the curtains, which made for an annoying night.

Spacious accommodations, a refreshing breakfast selection, friendly staff – overall a very pleasant stay.