For the price we paid, we got excellent value. The room was spacious, comfortable, and had a modern bathroom. The hotel's downtown location was convenient, with plenty of restaurants and shops nearby. The staff were incredibly welcoming and helpful, making our stay enjoyable.

Food for breakfast could have been better, with some improvements needed in terms of cleanliness and variety.

We had a wonderful stay at this hotel. The location was perfect for us, surrounded by a lot of things to do. We also received great service from the staff, who went above and beyond to make us comfortable. We liked the fact that they had both room service and dry cleaning available, which made our stay more convenient. Additionally, the housekeeping services were impeccable.

Although we experienced a noisy event during our stay, we still recommend this venue highly to anyone looking for a hotel with excellent service and amenities. The staff gave us a warm welcome drink which was a nice gesture.

Convenient location near Route 15 in a quiet area with free parking. Queen Suite was spacious and well-equipped. Rich history displayed throughout the property. Excellent breakfast options including hot entrees, cereal, and fruit. Would gladly stay again.

This hotel has a charming vintage vibe that adds character to your stay. The rooms are well-appointed with classic furniture and modern amenities, creating a home away from home environment. The staff is pleasant and offers excellent service, ensuring a comfortable and enjoyable experience. Moreover, the hotel's central location provides easy access to various activities and attractions in the area, making it a great choice for exploring.

All aspects of this hotel were satisfactory.

We stayed at this hotel during our visit for the Little League World Series. The location was perfect, near the transit center and within walking distance of restaurants and clubs. The staff, including Andrea, Sig, and Kathy, were amazing and made our comfort a priority. The complimentary breakfast offered a variety of options and the attached 4th Street Grille was a blast. The room was comfortable and felt like staying in a friend's guest room. We had a great time hanging out at the bar with other team families. We would definitely stay here again.

Totally recommend this hotel.

The breakfast had mostly good quality food, with the staff being attentive and motivated to give guests a good experience. We appreciated the pleasant housekeeper and the quick response to fixing a hair dryer. The hotel is elegant and well-maintained, with a rich history and many famous guests. Rates were affordable and the staff was top-notch.

Felt like home, with nothing being too much trouble.

I had a wonderful stay at the Surestay Collection By Best Western. The hotel's historic charm and great location in a vibrant neighborhood made it a memorable experience. The breakfast was delicious and served hot, and the staff was friendly and accommodating. I especially loved the nearby brewery and shops. The rooms were quiet and the bed was extremely comfortable. Plus, the free parking and coffee were a nice bonus.

Great value for the price, comfortable room with all the amenities we needed. The location was perfect, right in the heart of downtown. The staff was incredibly friendly and helpful throughout our stay.

Breakfast choices could be improved with more variety and options.

The staff was pleasant and welcoming, offering Easter-themed treats and a small gift for the kids. The central location was convenient for exploring the city, and the parking was ample. The breakfast, although nothing fancy, was filling with a good selection of hot and cold options.

The hotel seemed outdated and in need of renovation. The room was small and cramped, with old-fashioned furniture and bedding that looked worn out.

We stayed in a hot tub room, which was absolutely wonderful. The room was spacious and had a great view of the city. The vintage atmosphere of the hotel added to the charm. The staff was friendly and accommodating, making us feel right at home. The breakfast was exceptional and the location was convenient. I highly recommend staying at this hotel for a relaxing and enjoyable experience.

During my Christmas stay at this hotel, I absolutely loved the location. It was conveniently situated near several great restaurants, making it easy to find a delicious meal. The mini fridge in the room was also a fantastic feature, as it was larger than normal and perfect for storing leftovers. Additionally, the fan and AC unit made the room feel like home, and I appreciated being able to regulate the temperature to my liking.

There were a few aspects of my stay that I didn't enjoy. the room seemed a bit worn and in need of some maintenance.

The hotel was clean, had great facilities, and ample parking. It was conveniently located close to some parks where I could take a walk and enjoy the surroundings. The neighborhood was interesting and provided easy access to various amenities. I was happy to have a nice dinner at the restaurant and the breakfast was delicious. The staff was friendly and helpful throughout my stay.

Nothing bad to say.

We stayed here for one night on our trip to upstate NY. The hotel, being 100 years old, had a charming historic vibe. The room, though small, had a lovely view of downtown. The original fixtures added character to the space. The hot breakfast included in the room was fantastic. The hotel staff were very helpful and friendly.

Would definitely recommend this hotel.

This hotel exceeded my expectations with its affordable prices, attention to detail, and great location with plenty of things to do nearby. The rooms were modern and comfortable, and the breakfast had many options to choose from.

All was well during my stay.

Great location, helpful staff, good breakfast, safe parking, nice and clean room, coffee maker.

None.