We had an incredible stay at the Hermitage Hotel. the staff was so friendly and helpful, making us feel welcome from the moment we arrived. the lobby was gorgeous and our room was spacious with comfortable beds. We loved the location, as it was within walking distance to attractions like the Ryman Auditorium and Broadway. the beautiful view of the city from our room was an added bonus.

Charming, historic building with European ambiance. Excellent service despite staffing challenges. Well-preserved renovations. Spacious, comfortable rooms. Pleasant bar. Helpful pre-arrival communication.

Drusie & Darr delivers an elevated culinary experience with whimsy; Fossett's offers delicious food and poolside service; the hotel exudes timeless elegance. Cons: Unfortunately, I didn't find any cons to mock.

The hotel building was absolutely stunning and full of elegance and history. The room was spacious and impeccably clean, with lovely linens. The staff were very hospitable and helpful, providing superior service throughout our stay. The location was perfect, within walking distance of popular attractions, restaurants, and the state capitol buildings.

The hotel was quite pricey, and we did not have the opportunity to try out their in-house services due to our busy schedule in the city. Additionally, the overhead ceiling fan in the room was a little chilly for February, but it was a minor inconvenience.

Lunch and dinner superb. Good ambiance, amazing staff. Lovely location. Easy access to Broadway and Museums.

From valet to check-out, everyone knew our names. The room had huge double beds and a luxurious bathroom with extra privacy. The hotel lobby was beautifully scented and stunning. All our comfort needs were met. The laundry service met our high expectations. The staff's eagerness to ensure a good stay was evident.

I had a fantastic stay at this hotel! From the moment I stepped into the beautifully decorated lobby, I felt like I was in a luxurious European retreat. The staff were professional, friendly, and went above and beyond to make sure I had everything I needed. The room was well-appointed and the bathroom was luxurious, with lovely amenities. The hotel is conveniently located right in the middle of the bustling nightlife of this city's music center, just a short walk away from the Ryman Auditorium and Broadway. I also appreciated the cleanliness of the hotel and the convenient parking facilities.

Nothing all excellent.

The room was extremely clean and very big. The beds were large and comfortable, and the bathroom was unbelievable, with a fabulous tub. The staff was helpful and knowledgeable, giving good recommendations for meals. The hotel was located in a great spot, sitting atop a large hill and offering a nice view. The city was inviting and the people could not have been more friendly.

The front desk service could use some improvement. There was a mix-up with my reservation, causing a delay and inconvenience upon arrival.

Amazing service and helpful staff. Beautiful, spacious, and clean rooms with lovely linens. Great location near attractions and restaurants.

Housekeeping could have been more attentive, with some issues in replenishing cups and glassware in the room. Slow and incorrect room service orders.

Beautiful and historic location. Polite and professional staff. Great view of the city. Nice walk to nearby attractions. Good connection to a pizza place.

Our room at the Hermitage was kept impeccably clean and the compliments added a special touch. The architecture was mesmerizing and gave a sense of living history. The staff was welcoming and helpful. I had a comfortable stay here.

The location, breakfast, attentive staff, spacious rooms, comfortable beds. A delightful, European charm.

Nothing to mention.

The grand historic hotel is impressive, with enthusiastic staff who create a great experience.

Felt very special, no complaints whatsoever.

During my recent stay at the Hermitage, my family and I were treated like royalty. The staff and management went above and beyond to ensure our utmost satisfaction. The hotel itself exuded elegance and class, with its beautifully furnished rooms and impeccable cleanliness. The beds were incredibly comfortable, and the bathroom was spotless. The hotel's location was perfect, within walking distance of popular attractions like the Ryman and Broadway. We also enjoyed the delicious food and wonderful atmosphere at the hotel's 5-star restaurant. The overall experience was truly exceptional. I highly recommend the Hermitage for a luxurious and unforgettable stay.

Gorgeous lobby. Friendly, professional staff. Large, comfortable bedroom. Perfect location near attractions.

Everything was fantastic.