The hotel offers a beautiful location, friendly staff, and excellent housekeeping. The upgraded room had a spacious bathroom and unique amenities. The grounds were pretty and the bar/restaurants were fun. Valet and bell service were great. The bed was comfortable, the room was quiet, and the food was good.

Felt lucky, nothing to complain about.

The hotel grounds were beautifully maintained and provided a serene atmosphere. The free shuttle service to Old Town Pasadena was a convenient perk, allowing easy access to shopping and dining options. The staff, especially Andrew at the front desk, provided exceptional service with a friendly and helpful attitude.

The bed was uncomfortable with foam pillows, no bed cover, and just a sheet. Although the housekeeping staff promptly addressed the issue and provided a feather down comforter and pillows, the management failed to compensate for the inconvenience.

As young holiday goers, we absolutely loved the beautiful grounds and gardens at this historic hotel. The outdoor space was perfect for running around and playing traditional games while enjoying the lovely scenery. The staff even provided a scavenger hunt map for the little ones, which added an extra element of fun. The room with a king bed was updated and comfortable, and we were pleasantly surprised by the turn-down service. a great place for young holiday goers to enjoy!

Felt like VIPs, no complaints.

The hotel staff is the best in the world, attentive and helpful. The hotel grounds and lobby are beautiful, and the Tap room has a wonderful fragrance in the air. The rooms are updated and comfortable, with turn down service as a nice surprise.

Felt completely happy, no complaints.

During my stay at The Langham, I was blown away by the beautiful and spacious rooms. The bed was so comfortable, I felt like royalty. The exceptional service provided by the staff added to the overall experience. The hotel exuded class and elegance. I highly recommend giving them a try!

My stay at The Langham was truly exceptional. The location was perfect, allowing me to easily explore Pasadena and its surrounding areas. The staff were incredibly friendly and helpful, making my experience even more enjoyable. I loved spending time by the pool, enjoying a refreshing drink and snack before dinner. The hotel itself is absolutely stunning, with its beautiful grounds and impressive amenities. I had a fantastic stay and would highly recommend The Langham to anyone looking for a luxurious and enjoyable experience.

Had a romantic escape and enjoyed the beautiful surroundings and luxurious suites. The terrace at the restaurant was amazing, offering great views and delicious cocktails. The gym and spa facilities were excellent, allowing us to relax and stay active during our stay.

The front desk staff seemed more interested in themselves and their appearance than providing a warm and welcoming service.

This hotel is a truly classic experience with stunning grounds and excellent service. The gorgeous gardens are a highlight for families with children and are perfect for strolling around on a peaceful afternoon. The rooms are beautifully furnished and feature Nespresso coffee machines – a real plus. The service is smooth, friendly, and incredibly helpful. On top of that, the meals are great, especially those served during conferences.

Some staff members could benefit from more training.

The garden is perfect for kids to play and explore, with traditional outdoor games available. The lobby provides a scavenger hunt map for little ones at check-in.

Felt like visiting family, no complaints at all.

Beautiful grounds, excellent service, peaceful, good amenities in bathrooms, friendly staff, convenient location.

Nothing that I didn't like.

Great amenities such as a top-notch gym and multiple dining options. Room had lovely decor and stunning views. Excellent service from friendly staff. Enjoyed the complimentary treats in the room. Beautiful grounds and plenty of activities to do on-site.

This hotel is truly a luxurious haven where I felt pampered and comfortable. The Spa & wellness centre offers an enormous range of treatments, including massage, body wraps, facials, and more. The outdoor heated swimming pool is a lovely respite, with sun loungers and beach umbrellas, while the garden area offers a peaceful sanctuary to relax and enjoy the beautiful surroundings. The restaurant serves a wide range of delicious dishes, and the catering service caters to all dietary needs.

While the hotel provided exclusive amenities, there was one issue during my stay. The Spa lounge had limited seating, which made it difficult to enjoy the space comfortably.

I had an amazing stay on my romantic getaway in this beautiful neighborhood in Pasadena, California. The hotel exceeded my expectations in terms of cleanliness, facilities, and the staff. The rooms were well-maintained and spotlessly clean, providing a comfortable and cozy atmosphere. The breakfast offered a delightful selection of delicious food to start my day off right. The staff was incredibly friendly and attentive, always willing to assist with any request I had.

Everything was great.

We had a wonderful time at this hotel. The cleanliness was top-notch, and the hotel facilities were impressive. The parking was convenient, and the location in a beautiful neighborhood was perfect for exploring Pasadena's attractions. The on-site restaurants provided delicious meals, and we enjoyed dining in the lovely grounds.

Nothing to be said.

The staff at the Database Staff were super friendly and helpful. The hotel grounds were immaculate and the room had a great view overlooking the pool. The hotel also had mini-golf and a fun "passport" activity for the kids.

Felt safe, no reason to complain.