amazing staff, clean room, exceeded expectations

noisy heating system

The Lex Hotel exceeded our expectations! The staff was incredibly helpful and friendly, making us feel right at home. The room was spotless and the location was perfect for exploring. The complimentary breakfast had a variety of tasty options and the 24-hour free tea and coffee was a nice touch. We will definitely choose this hotel again if we visit the city!

Felt well taken care of, no complaints.

I loved the location of the hotel, it was within easy walking distance to all the attractions. The staff was excellent and had a genuine enthusiasm for making sure I had a good stay. The rooms were comfortable and good value for the price.

I felt super comfortable during my stay, no complaints.

The room was clean and spacious, with a comfortable bed. The staff was friendly and helpful. The hotel's location was perfect, making it easy to reach all of the main attractions in the Gramercy Park area and it was also within walking distance of the subway station.

Nothing could have been better.

The hotel's central location in Manhattan, close to the subway station, was perfect for easy transportation. The staff was incredibly friendly and welcoming, providing excellent service. The rooms, although a bit small, were very clean and comfortable. The hotel offered a complimentary breakfast on the rooftop, with a nice selection of coffee, pastries, fruits, and juice. There was a wine and cheese event in the lobby on Tuesdays, which was a lovely touch. the hotel had a hospitable and helpful atmosphere, ideal for business travelers.

Felt right at home, nothing to complain about.

I had an amazing stay at this hotel! The location was perfect, allowing me to easily walk to Union Square and other famous landmarks in this lovely city. The hotel facilities were top-notch, with spotless and modern rooms that exceeded my expectations. The staff was incredibly friendly and helpful, providing excellent service throughout my stay. They even offered little perks like a complimentary glass of wine upon arrival, which was a nice touch. Additionally, the transportation options were convenient, as it was easy to get a Lyft whenever I needed one.

Nothing all good.

During our stay at Lex Hotel Nyc, we were impressed by the modern and spacious room design, making us feel like we were in a luxurious space. The high-quality amenities and comfortable bed added to our delightful experience. The location was perfect for easy access to various attractions. The rooftop breakfast with stunning views was a great way to start our day. Although there were a few minor inconveniences, the staff's professionalism and hospitality made up for it. we highly recommend this hotel.

This hotel is a hidden gem in the heart of Manhattan. The value for money is outstanding, with reasonable prices for a central location. The staff goes above and beyond in providing excellent service, always ready to help with a smile. The rooms are beautifully appointed, with attention to detail and basic amenities. I loved waking up to the breathtaking view of the water reservoirs every morning. The daily cleaning service ensures a fresh and comfortable stay. And the breakfast at the rooftop is a delightful start to the day, included in the price!

No major issues, everything was more than satisfactory.

enjoyed our stay at a modern hotel in a great location, close to subway and attractions. Helpful staff and clean rooms exceeded expectations. Will definitely book again for my next visit to NYC.

The staff were very friendly and helpful, always willing to accommodate our needs. The location of the hotel was excellent, with many facilities and restaurants nearby. The subway station was just a short walk away, making it easy to explore the city.

The room was extremely small for a couple with two suitcases, which made it difficult to move around comfortably. The communication about cleaning the room was confusing, as it mentioned something about a "change of lingerie" instead of simply asking if we wanted the room to be cleaned.

The room had plenty of space, no city noise, and was super clean. The staff was friendly and the location was great, near two subway lines. Free water, wifi, and breakfast were provided. Affordable price for Manhattan.

This hotel has an amazing location in the center of Manhattan, close to everything you might need. The staff is very friendly and accommodating, always happy to help with anything you need. The rooms are cozy and feature a very comfortable bed with a view to the water reservoirs. The shower is excellent and the breakfast at The rooftop included is a nice touch.

All was great, nothing to complain about.

The hotel room was surprisingly spacious, with a soft bed and great bathroom. Each room had a balcony, providing a blissful outdoor space. The hotel also had good wifi, which is important to me when traveling.

Felt very well looked after, nothing to complain about.

The Lex Hotel Nyc was a great value for the money. The room was comfortable, with a great shower and plenty of outlets for charging. The location was convenient, close to subway stations and within walking distance of Union Square. The staff were incredibly friendly and helpful, making our stay even more enjoyable.

The breakfast selection could use some improvement, maybe adding eggs and cereals or some jam and butter would be nice.

The staff at Lex Hotel Nyc were incredibly helpful and friendly throughout our stay. They provided us with all the necessary information and answered all of our questions. Our bedroom was beautiful and the beds were very comfortable. The bathroom was clean and spacious, and we loved the scent of the complimentary soaps. The location of the hotel was excellent, with easy access to the 23rd street 6 train.

Our stay at Lex Hotel Nyc was great. Despite the small inconvenience with the AC fans, the helpfulness of the staff and the comfort of our room made it a highly recommendable experience.