We were very impressed with our stay here! Upon arrival, we were upgraded to a deluxe room and found out this place has a sky bridge that takes you straight into the Civic Center. The location is just off downtown core across the street from the venue, which is very convenient if attending any event there. The staff here are quick and efficient, making our check-in and valet parking seamless. Our room was very clean and comfortable, with great amenities like ironing facilities, a mini-bar, and a television. We also enjoyed the great coffee spot in the morning and had a fantastic time lounging by the outdoor swimming pool and jacuzzi on the sun terrace.

We had an amazing stay at The Westin in downtown Birmingham. Our purpose was attending an event at the BJCC, and we couldn't have asked for a more convenient location. The hotel even had a sky bridge that connected directly to the BJCC, saving us time and hassle. The staff was friendly and attentive, and we were pleasantly surprised to be upgraded to a deluxe room. The room was immaculate and the bed was incredibly comfortable. The free parking and Uptown plaza with various food options made our stay even more enjoyable. Check-in at 3:00 and check-out at noon were also convenient.

Can't recommend highly enough this hotel.

We were pleasantly surprised by our stay at the Westin. The hotel upgraded us to a deluxe room upon arrival, which was a nice touch. The bed was incredibly comfortable and the room was very clean. The convenience of the sky bridge to the BJCC was a major plus. We also appreciated the late check-out time of noon. we had a great experience.

The location of the hotel is great, situated near Uptown restaurants on the outskirts of downtown. The staff was friendly, willing to strike up a quick conversation to make sure everything was going well. The rooms had plenty of space to store clothes, iron, and a safe.

The breakfast buffet lacked offerings and was the same everyday.

Great location, clean and safe. Easy walkway connection to BJCC. Lots of dining options nearby. Comfy bed and friendly staff.

Nothing to mention.

Excellent housekeeping staff, accommodating and friendly. Spacious and comfortable room with a great rainfall shower. Quiet and dark at night. Efficient AC unit. Clean and well-maintained. Mirror perfect for selfies. Nice area with restaurants and bars nearby. Convenient location for transportation. Helpful and knowledgeable staff. Free parking.

I had a fantastic stay at this hotel! I was upgraded to a deluxe room upon arrival, which was a wonderful surprise. The hotel was spotlessly clean and the bed was incredibly comfortable. The best part was the convenient sky bridge that connected the hotel directly to the BJCC, making it so easy to attend events there. The staff was friendly and helpful, and I also appreciated that check-in was at 3:00 and check-out was at noon. this hotel provided a great experience.

For us, it was ideal.

Best aspects of my stay included the friendly staff and the cleanliness of the rooms. The staff went above and beyond to make me feel welcome and were always available to assist with any requests. The rooms were spotless and well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel's convenient location was a major advantage. It was centrally located, allowing easy access to various attractions and amenities in the area.

Worst aspects of my stay were the lack of nearby shopping and entertainment facilities. The hotel is situated in an area that lacks options for shopping and nightlife, which limited my options for entertainment after hours.

The staff at this hotel were extremely friendly, professional, and helpful. They made sure we had a comfortable stay and provided excellent customer service. We were impressed by the convenience of the room service and the fact that we didn't have to go outside in bad weather to reach our event at the BJCC. The inclusion of premium movie channels on the TV was a nice touch.

We felt very relaxed during our stay and had no complaints.

Nice room with comfortable beds and high-quality bed linens. Easy walk to great restaurant options. Appreciated the helpfulness of the front desk staff when I needed to find a microwave. had a pleasant stay at this hotel.

The staff, particularly our room service waiter Cam, were extremely nice and accommodating. The entire team was professional, helpful, and made our stay enjoyable. The hotel's location was convenient, allowing us to attend our event at the BJCC without having to go outside in the cold and rain. We also appreciated the complimentary premium movie channels on the TV. The room itself was spacious, comfortable, and quiet, with a fantastic rainfall shower and a makeup mirror that elevated our selfie game. The area around the hotel had a lively atmosphere with restaurants and bars, and the AC worked well without being noisy. Lastly, despite a large church group staying at the same time, the hotel managed to maintain a peaceful environment.

Totally recommend this hotel.

Convenient location near highway exit. Friendly and professional staff who were accommodating and helpful. Easily enjoyed in-room entertainment without additional charges. Appreciated the effort taken by the staff to cater to guests' individual needs. Indoor access to event venue was a welcome plus.

Personal attention, comfy bed, big bathroom, close to restaurants and top golf, swift room change.

Nothing. It was perfect.

We loved the location of this place, right in the heart of downtown! It was so convenient for exploring the city and attending concerts. The staff were incredibly friendly and welcoming, making us feel right at home. The room was spacious and comfortable, with amenities like a rainfall shower and a giant makeup mirror that made us feel extra pampered. We also enjoyed the quietness of the hotel, ensuring a good night's sleep. Moreover, there were plenty of dining options nearby, making it easy to find something delicious to eat.

I was a bit disappointed that we couldn't get waited on to place a drink order after a busy night with a big concert. Also, it would have been nice if they didn't change the linens every day to help save resources.

I recently stayed at a luxurious 4-star hotel in downtown Birmingham and had a truly fantastic experience. The location of this place is absolutely ideal, as it is conveniently situated just off the downtown core and directly across the street from the Civic Center. This made it incredibly easy for me to explore the city and visit nearby restaurants and attractions. The staff here were extremely attentive and provided top-notch service throughout my stay. They were quick and efficient in handling any requests I had, from room service to car hire. The housekeeping team was particularly exceptional, keeping my room clean and comfortable, and even providing me with extra bottles of body lotion to ensure my stay was as pleasant as possible. I also appreciated the various amenities this hotel offered, such as a fitness center, outdoor swimming pool, and jacuzzi. my time here was nothing short of luxurious and I highly recommend this venue to family and friends.

In summary, I had an absolutely delightful stay at this hotel and cannot recommend it enough. From the prime location to the excellent service and amenities, everything was top-notch.