Friendly staff, beautiful rooms, great price. Too short stay, would go back. Clean with bad customer service. Beautiful lobby, pool, and common areas. Close to restaurants. Good view of forest preserve. Comfortable beddings, relaxing atmosphere. Helpful and accommodating front desk.

I had a great stay at this hotel for a dance convention. The staff was very patient and friendly, especially considering the chaos that comes with a convention. The beds were super comfortable and the room had everything I needed. I was pleasantly surprised to find that there were restaurants on site, as well as plenty of options nearby for food. If I ever find myself in the area again, I would definitely choose to stay here.

Great location view with beautiful forest preserve scenery. Comfortable beddings and helpful staff. Nice lobby, foundation, and common areas. Enjoyable pool. Close to good restaurants and even had a view of the distant Chicago skyline from the room.

Our Easter weekend stay at this hotel was pleasant and enjoyable. We loved the fact that the hotel was conveniently located near the airport, making it easy for us to travel. The hotel also had a variety of restaurants and shops within walking distance, which was a great advantage. Additionally, the staff at the hotel were friendly and helpful, making us feel welcome during our stay.

There were a few aspects of our stay that we did not particularly like. the room furnishings were a bit outdated and worn, which took away from the overall aesthetic appeal.

The hotel had a convenient Starbucks on-site, which was perfect for grabbing a quick coffee in the morning. The location of the hotel was also great, with easy access to nearby attractions and amenities. Additionally, one of the best things about my stay was the friendly and helpful staff, who made the check-in and check-out process a breeze.

There were some aspects of my stay that I did not enjoy. Firstly, the dishes I ordered from room service were dirty, which made me question the cleanliness of the kitchen and the overall quality control of the hotel.

I recently stayed at this luxurious 4-star hotel and I must say, it was truly a delightful experience. The location of this place was just perfect for me, as it was surrounded by beautiful scenery and provided a peaceful and relaxing atmosphere. The staff here were incredibly professional and prompt in their service, making me feel welcome and well taken care of. I was impressed by the range of amenities offered, such as the indoor swimming pool and hot tub, which were clean and visually appealing. Additionally, having a Starbucks on-site was a great convenience. the quality of service, the comfortable accommodations, and the breathtaking views made my stay here truly unforgettable.

Family, I highly recommend this hotel.

We had a fantastic stay at this hotel. The beds were dreamy comfortable and the rooms were spacious. All of the appointments, from towels to soaps to linens, were of good quality. The staff was prompt and professional. We were lucky to get a high floor facing the city, which offered a wonderful view. The indoor swimming pool and hot tub were a good size for a business hotel, clean, and visually appealing. Having a Starbucks on site was much appreciated. The hotel is conveniently located near good restaurants within walking distance.

Nothing not to love.

As party people, we were thrilled with the vibrant and fun atmosphere at The Westin. The lobby, foundation outside, and common areas were all beautiful and visually appealing. The indoor swimming pool and hot tub were a fantastic feature, offering plenty of space for relaxation and enjoyment. Plus, being able to see the Chicago skyline from our room window was truly a treat. The close proximity to great restaurants like Spears added even more convenience to our stay.

We felt so at ease during our stay at The Westin Chicago North Shore that we have no complaints to mention. The beds were dreamy comfortable, the staff was prompt and professional, and all the appointments, from towels to soaps to linens, were of great quality.

The hotel is located in a great area surrounded by many restaurant options. Guests can easily explore the surrounding areas, which is great for those looking to venture out. The in-house restaurant, Saranello's, offers delicious food that will satisfy any palate. The rooms are clean and comfortable, providing a pleasant stay. Additionally, the staff is responsive and ensures that any issues are promptly resolved.

The communication between staff members regarding the key machine was not efficient, causing guests to wait for a considerable amount of time.

This hotel is a great choice! I loved how conveniently it was located! It's very close to a lot of great restaurants and shopping places. The amenities were awesome, including the indoor swimming pool and the great room service. The staff was also very welcoming and professional. an excellent stay!

I would recommend this place to anyone looking for a comfortable and convenient stay.

Convenient location, nicely appointed rooms, quiet hallways, nice lobby, Saranello's and Starbucks nearby, fresh air with window.

Cannot find any fault.

Dreamy beds. Spacious rooms. High floor city view. Professional staff. Good pool and hot tub. Starbucks on site. Convenient location. Nice lobby and common areas.

Nothing could have been better.

Great food, atmosphere, and sensitivity. Dreamy comfortable beds. Good quality appointments. Prompt and professional staff. Wonderful city view. Good-sized indoor pool and hot tub. Convenient Starbucks on site. Good restaurants nearby.

Nothing, no complaints at all.

The lobby and hotel were very clean, with a nice, "bleachy" smell. The staff was friendly during check-in and check-out. The room had a nice TV and was well appointed, with a surprise addition of a Peloton spin bike. The bed was comfortable and we had a good night's sleep. We also appreciated the option to request extra pillows and the nice bathroom with a rain head shower and good water pressure.

Our room on the 3rd floor had a less than ideal view of air conditioning units and the roof, with noise from the units affecting the romantic atmosphere. The fact that there were no views or room service menu for dinner was a disappointment.

Lovely location, close to major attractions and offices. Convenient parking area and easy access to public transportation. Enjoyed the spacious room and comfortable bed.

Room had a damp smell, and the shower kept backing up. The AC was great, though, but the overall condition of the hotel was worn and could use some TLC.