The value for the money was excellent, with clean and modern rooms that were quiet. The location was convenient, being close to the airport, and the staff treated me with utmost kindness and professionalism.

The menu for breakfast could have offered more variety and options.

The hotel had a modern and stylish feel, and the rooms were well-equipped and comfortable. I especially appreciated the toiletries provided in the shower, making my stay hassle-free. The staff was friendly and welcoming, and the wake-up call and shuttle service were prompt and efficient. The location was convenient, with nearby shops and restaurants within a short distance. the ample and free parking was a great advantage.

There were a few drawbacks during my stay. The mattress in the room was not stable, and I had a near miss of sliding off the bed.

I recently stayed at Tru By Hilton for a short trip and it exceeded my expectations. The breakfast was fantastic, with a variety of options to choose from. The hotel also offered convenient airport pick up and drop off, which was great since I didn't have a car. The room was lovely, with new and clean bathroom facilities. The large screen TV was a hit with my kids, and they also enjoyed the bonus of having a pool table in the lobby. The staff at the front desk were friendly and helpful, and I was able to easily book the free shuttle to the airport for the next morning. a very satisfying stay.

Totally recommend this hotel.

New, clean, contemporary hotel with friendly staff and good value for a quick stop. Free shuttle service from Charlotte airport, comfortable beds, and spacious rooms with large windows and pull-down shades for a dark sleep. Delicious self-serve breakfast with a variety of choices and comfortable seating.

This place was cozy and quaint with a comfortable bed. Sparkling clean, amazing smelling soap/lotion dispensers, and friendly staff. Complimentary coffee/tea and good selection of channels on TV.

Felt very lucky, no reason to complain.

tru by hilton exceeded my expectations. friendly staff, clean modern room, and netflix for the kids. breakfast was good. easy shuttle to the airport.

payment issue

I recently had a fantastic stay at Tru By Hilton in Charlotte for a week-long trip. The hotel was immaculately clean, modern, and provided a quiet environment for a light sleeper like me. The service exceeded my expectations, with attentive staff who ensured our needs were met. I appreciated receiving the receipt via email before checkout, a convenient feature. The complimentary water at check-in was a thoughtful touch. The hotel had plenty of seating areas with USB ports and outlets, making it convenient to charge electronic devices. The well-equipped gym, including weights, was a pleasant surprise. I would definitely return and highly recommend this hotel for its top-notch service and comfortable beds.

I can recommend this hotel.

The hotel staff was friendly and helpful, quickly addressing any issues that arose. The rooms were clean and modern, with comfortable beds. The availability of Netflix on the TV was a nice touch. The complimentary breakfast had a good variety of options, including waffles, scrambled eggs, sausage, and oatmeal with various toppings. The hotel also offered a free shuttle service to and from the airport, making transportation easy and convenient.

The area surrounding the hotel was lacking in dining options and still in the process of development. some guests experienced discomfort with the bed frames, with a small gap between the mattress and frame causing inconvenience and the potential for injury.

We always stay at this hotel when we travel. The cleanliness of the rooms and the friendliness of the staff at Tru By Hilton make our stay enjoyable. The beds are comfortable, and the breakfast options are nice. It's so convenient that they allow us to keep our car here for a small fee instead of using long-term parking at the airport.

All good 👍

Quick and efficient shuttle service from the Charlotte airport to the hotel. Friendly and helpful staff throughout our stay. Beautiful and comfortable room with spacious bathroom and large TV. Convenient amenities like a snack store, bar, and pool table in the lobby. Good location with green space around and easy access to shops and restaurants within 15 minutes. Delicious self-serve breakfast with a variety of options, including waffles, scrambled eggs, sausage, oatmeal, and more. Modern and eco-friendly approach with large dispensers for toiletries to reduce waste. Ample and free parking available near hotel entrance. No noise disruptions from being near the airport.

Felt very satisfied, no reason to complain.

I recently stayed at Tru By Hilton for a few nights and absolutely loved every aspect of my stay. The hotel was incredibly clean and modern, and the rooms were quiet, allowing for a peaceful night's sleep. The service provided by the staff was outstanding, from the moment we checked in until we checked out. I appreciated that they emailed me the receipt before checkout and provided a final receipt at checkout. The complimentary water at check-in was a thoughtful touch, and there were plenty of comfortable seating areas with USB ports and outlets. The gym was well-equipped with weights, not just cardio machines, which was a pleasant surprise. I would definitely revisit and highly recommend this hotel.