Tru By Hilton exceeded our expectations once again! the facilities are always clean and well-maintained, and the staff goes above and beyond to ensure a pleasant stay. We appreciate their pet-friendly policy, as we always travel with our dog. Winter, who works the third shift, is a delight to interact with and consistently meets all our needs with a smile. We have found our go-to hotel in Knoxville and highly recommend it to others.

N/A 🐾

The hotel was very clean, and the staff was extremely friendly and welcoming. They offered a great breakfast buffet, with plenty of delicious options to choose from. The location of the hotel was also convenient, especially for travelers on the highway.

There were a few negative aspects of my stay. The room was a bit worn out and could have been cleaner, with noticeable spots on chairs and bathroom walls.

As young holiday goers, we loved the modern and vibrant lobby with plenty of seating and a billiard table. There were great access points from the parking area, and the hotel had a nice outdoor lighted patio area. Check-in/out from our phone made the process convenient, and the large TV in the room was a bonus. The hotel also had a fenced area outside for pets, even though we didn't have one. The breakfast provided was enjoyable, and the soaps, lotions, and shampoo were a nice touch.

Felt like a true getaway, no complaints whatsoever.

Excellent breakfast options and pet-friendly accommodations! Plenty of activities available at the hotel, and the rooms are clean with spacious bathrooms. Dimmable lights are a bonus for early mornings. Friendly staff went above and beyond during a winter storm. Minimalistic design with clever storage solutions.

We had a great time staying at this venue. The lobby was spacious with plenty of seating and a billiard table that we enjoyed playing on. The staff was friendly, professional, and went above and beyond to make sure we had a wonderful stay. We loved the 24-hour pool table and the swimming pool was great too. Our room was clean, spacious, and had a very contemporary style. The beds were super comfortable and we appreciated the hotel's efforts to be hypoallergenic.

Highly recommended for everyone.

The check-in process was smooth and the staff provided exceptional customer service. Our room was clean and comfortable, with a firm mattress and plush pillows. The bathroom had good lighting and a spacious step-in shower. The location was quiet and convenient, with secure parking and easy access to the area. I would highly recommend this hotel for a pleasant stay.

Spacious lobby with ample seating. Convenient access from parking lot. Trendy minimalist decor with comfortable desk area in the rooms. Clean and well-lit bathrooms with dispensers for bath products.

I had a fantastic stay at this hotel! The cleanliness was exceptional, from the squeaky clean room to the well-maintained linen. The hotel facilities were trendy and minimalist, with a welcoming lobby and a pool table that was accessible 24/7. The staff at the front desk were amazing, especially Audrey, who provided excellent customer service and went above and beyond during a city-wide power outage and winter storm. The breakfast options were great, with a variety of choices including fresh made waffles, pancakes, bacon, and omelets. the hotel staff were kind, professional, and made sure I had a wonderful experience.

No issues.

We had a great stay recently. the breakfast was amazing, so much variety to choose from and really tasty food. the lobby was very inviting, we spent a lot of time hanging out there. the hotel was very clean and modern, with hard floors instead of carpet. We also really appreciated the friendly staff, they made us feel at home.

The room was a bit on the small side and there was no room for our pack and play. there were no clean towels available in the evening.

My wife and I recently stayed at Tru By Hilton for three nights and had a fantastic experience. The hotel was exceptionally clean, and the complimentary breakfast had a good variety, although more gluten-free options would have been appreciated. We loved that the hotel provided free bottled water, and the gym was well equipped. The bathroom sink was a unique feature that served as a perfect bottle station for our newborn, and the dimmable lights were a lifesaver during early morning feedings.

Would definitely recommend this hotel.

The pet policy fee is $50. The facilities have a trendy minimalistic style and a welcoming lobby. The room has clever built-in cubbies and a roller desk with a comfortable chair. The bathroom has good lighting and a sizable step-in shower with dispensers for toiletries. The complimentary breakfast includes fresh made waffles, pancakes, bacon, cheese omelets, and a hot beverage bar available 24/7.

I recently had a great stay at a Tru by Hilton property. the staff was incredibly helpful and friendly, making us feel like we were their top priority. the rooms were clean and modern, with a comfortable bed and a big screen TV that we loved. the property itself was like a little oasis, with a pool table accessible 24/7 and various luxurious common areas. we had a fantastic experience and I would definitely seek out more Tru by Hilton properties in the future.

Couldn't stay longer 😞

the Hilton property was clean, comfortable, and the staff were incredibly accommodating. Winter, who worked the third shift, was especially wonderful and always had a smile on her face. the room was well-maintained and had sanitation wipes available, which was a nice touch. I highly recommend this hotel, and I will definitely stay here again when I'm in the area.

Cannot find any fault 😊

As trekkers and a group of friends, we loved the trendy minimalist style of the hotel, with its vibrant accents and clean, welcoming lobby. The room was comfortable, with clever storage built into the bed frame and a roller desk for studying. The bathroom was nice, with good lighting and a spacious step-in shower. The linen was clean and the mattress firm, ensuring a restful night's sleep. Additionally, the 24/7 hot beverage bar was a great perk.

We felt really comfortable during our stay, and the staff went above and beyond to assist us.

We had a great stay at the Tru hotel. the breakfast options were amazing, with a variety of choices including eggs and protein. the staff at the front desk was incredibly kind and accommodating, even when we arrived late at night. Our room on the pet-free floor was clean and comfortable, and we loved the flooring that eliminated allergens. the beds and bedding were also very comfortable. the check-in and check-out process from our phone was convenient, and we enjoyed the large TV in the room. the hotel lobby had a fun atmosphere, and we especially enjoyed the outdoor lighted patio. we had a great experience at Tru.

Nothing not to like. 😊