Stayed at a great hotel with a perfect location. the room was spacious and had a very comfortable bed. the view of NY from the room was beautiful. the hotel personnel were very friendly and helpful. the pool was a great spot to swim and enjoy a drink. the bar area was upscale and accommodating.

Not one thing 🚫

enjoyed the comfy beds, open bar until 4am, and the great location - close to everything!

unclear on extra charges

Stylish, new hotel. Perfect location, walkable to attractions. Amazing view from room, especially from high floors. Friendly, helpful staff. Great pool and gym facilities.

The facilities were great, with comfortable and modern rooms. the bed was especially comfy. the location was amazing, with key landmarks within walking distance. the views from the room were breathtaking.

The pool was closed during our stay which was a huge disappointment. We also experienced some noise disturbance from other guests and on one occasion, there was a fire alarm which was quite disruptive.

Friendly staff and convenient location. Free ride to the lodging. Comfy beds and clean rooms. Nice views. Lovely surprise for my birthday - Champange and Macarons.

From the warm welcome at the front desk to the stunning views from our rooms, everything exceeded our expectations. the hotel staff were friendly and accommodating, and the room layout was perfect for our group. the pool club experience was a highlight of our trip, and the location was convenient with easy access to subway and great food options. we had a fun and relaxing stay at the Virgin Hotel.

Can't think of anything ☺️

The hotel has a great location, with stunning views from some of the rooms. The staff is friendly and attentive, and the atmosphere is enjoyable. The rooms are clean and modern, with comfortable beds and great facilities. Additionally, the hotel offers free rides to guests.

The pool was not available during our stay, which was a disappointment for our kids.

Excellent location in the heart of the city. The views from our room were breathtaking. The staff went above and beyond to make our stay memorable. The complimentary Champagne and Macarons for my birthday were a lovely surprise. Despite a few minor hiccups, the overall experience was enjoyable.

We were really impressed with this place! The location was perfect and we loved how convenient it was to get around. The service was top-notch, from the friendly staff to the efficient room service and housekeeping. We were also pleasantly surprised by the variety of amenities they offered, from the dry cleaning service to the grocery shopping service. The room was well-appointed and had everything we needed, including ironing facilities and a mini-bar. The bed was incredibly comfortable, and we enjoyed relaxing in the sitting area and on the terrace. the attention to detail and quality of service at this hotel were outstanding.

We would highly recommend this hotel to our friends.

Great location in the heart of the city, with stunning views from the high floor windows. the rooms were clean and the beds were comfortable, ensuring a good night's sleep.

The staff seemed poorly trained and inconsistent in their knowledge and service. Housekeeping was unreliable, with missed visits and forgotten towels.

I had an incredible stay at this hotel. The location was perfect, just a short walk from the theater and surrounded by great restaurants. The staff was friendly and efficient, helping us with an early check-in and providing a thoughtful surprise for our bachelorette getaway. The rooms were stunning, offering breathtaking views of the city skyline and Empire State Building. The layout was perfect for our group, with sliding doors for privacy. The pool club was a highlight, giving us a tropical resort experience. The nightclub on the 3rd floor was a pleasant surprise, with amazing music and indoor/outdoor options. The hotel's location near the subway made it easy to explore the charming cafes, bars, and pizza spots in the area. I highly recommend this hotel for a fun and relaxing stay in the city.

Nothing that I didn't like.