the staff at Wingate were incredibly friendly and provided excellent customer service. the room was spacious and allowed plenty of room for my kids to play without disturbing others. the breakfast options were plentiful and delicious. I particularly enjoyed chatting with the two lovely ladies at the front desk. the experience was great and I highly recommend Wingate for a comfortable stay.

Almost perfect, but there was a strong smell of smoke and air freshener in the room. the pool tiles had scum and residue around them.

We had a great stay during our city break. the hotel was clean and the staff was friendly and accommodating. the room was spacious and comfortable, with a separate bedroom from the living area. the bed was very comfortable, which made for a good night's sleep. the location of the hotel was also convenient, with easy access to nearby attractions and restaurants. Additionally, the staff went above and beyond to ensure that any issues we had were promptly resolved.

There were a few drawbacks during our stay. the overnight staff seemed to be lacking in attentiveness, as we had difficulty reaching them when needed.

Friendly staff, clean rooms, good location for basketball tournament. Limited staff but still helpful. Would stay again if in town.

The value for money at Wingate was spot-on. The room was clean and spacious, with plenty of amenities. The location was perfect, near convenient restaurants. The staff was incredibly friendly and accommodating, offering excellent customer service.

The breakfast offerings could be improved with a wider variety of fresh spreads, rather than pre-packaged options.

Great value, extremely clean, comfortable bed, great shower, felt safe in the area.

Couldn't find any faults at all.

I recently had a great stay at a hotel while attending a conference in town. The hotel staff was incredibly courteous and made me feel welcome from the moment I arrived. The rooms were clean and spacious, with everything I needed for a comfortable stay including a microwave and mini-fridge. The location was also perfect - quiet and convenient for freeway access. And let me tell you, the breakfast was delicious! They offered a variety of options that were perfect to start the day. I had a wonderful experience and would definitely stay here again.

No negative aspects.

We enjoyed the hotel's convenient location, being close to several good eateries and shops. The beds were comfortable, and the AC worked well. Breakfast offered a decent selection for a quick bite before heading out.

The staff wasn't very helpful and had poor training. They seemed unorganized during check-in and check-out, causing unnecessary delays.

We had a great stay at Wingate! The king room was spacious and had everything we needed, including a microwave and mini fridge. The room was clean and comfortable, with nice furnishings and a separate area for coffee. The pool and workout room were excellent, and the location was convenient to the areas we wanted to visit. a fantastic experience.

Our king room was huge, with lovely furnishings, a separate area with coffee maker and mini fridge, and a comfortable desk chair. The carpet was clean and plush, the bathroom spacious and extremely clean. The hotel had a beautiful pool and a very nice workout room. The lobby and hallway were also beautiful.

Nothing, it is perfect.

This hotel really excels in providing a comfortable and restful stay. The rooms are clean and well-lit, with plenty of space on the bathroom counter. The staff is friendly and accommodating, always ready to assist. The location is convenient, with easy access to the nearby highway. Plus, the prices are reasonable, making it a great value for money.

The complimentary breakfast could use some improvement, but overall, all was fine.

The breakfast was good with a nice variety of options to start the day. the hotel was conveniently located near major highways making it easy to get around. the room was also spacious and had a comfortable bed.

My overall experience was subpar due to the poor attitudes of most of the staff. Many seemed bothered to answer even the simplest questions and were unhelpful when I had an issue with my room.

During our recent stay at this hotel, we were pleasantly surprised by several key aspects. the value for money was excellent, with reasonable prices for the amenities provided. Secondly, the attention to detail was evident throughout our experience, from the cleanliness of the rooms to the friendly and helpful staff. The location of this hotel in a calm and safe area was also a major plus, with convenient access to nearby restaurants. Lastly, the breakfast options offered a satisfying start to the day, with a variety of choices available.

All aspects of our stay were satisfactory.

Comfy room, friendly staff, great breakfast, love the beer in the lobby, made me feel at home.

Nothing negative to say.

The staff went above and beyond during our stay, ensuring that everything we needed was taken care of. Misty and Jessica were extremely accommodating, resolving any issues with ease. Maria at the front desk was fantastic, managing the workload with a smile on her face. Housekeeping was also more accommodating than any other hotel we stayed at. The location was nice and we felt very safe. The clean room had a flat-screen TV, microwave, and refrigerator. The facilities included a fitness center and indoor swimming pool. The business center, express check-in/out, and on-site car park were convenient. The hotel also had luggage storage, laundry facilities, and a restaurant buffet. We appreciated the no-smoking policy and wheelchair access. our stay was amazing and the staff truly made it memorable.

I had a great stay at the Wingate hotel in Louisville. The location was perfect for my son's basketball tournament and the hotel was clean and well-maintained. Despite the low staff, the person on duty always went above and beyond to assist us. I will definitely choose this hotel again if I return to town!