The staff was incredibly friendly and helpful, and the rooms were perfect. The breakfast offered at the hotel was also excellent. One thing that really stood out was that they ran out of twin bed rooms, but instead of leaving me without a room, they gave me two rooms with king size beds, which was even better. I wouldn't hesitate to stay here again!

Couldn't recommend this hotel more.

Enjoyed the convenience of an early check-in and clean, comfortable bed. Great location close to shopping stores, making it perfect for a shopping weekend. Complimentary breakfast was sufficient and delicious, adding value to the stay.

Initially, the room had a slight odd smell, but it went away once the A/C was turned on. Room location next to the elevator was not as quiet as requested during the reservation.

The hotel offered a great breakfast with plenty of options to choose from. The rooms were nicely decorated and spacious, providing a comfortable stay. Additionally, the location of the hotel was convenient, with shopping and restaurants nearby.

The bed was too firm for my liking, although my husband seemed to enjoy it. The bathroom was not well-maintained, with mold in the tub and on the sink faucet, as well as hard water stains and rust around the sink area.

We had a wonderful stay at Best Western Plus. The location was perfect, just across from the airport and close to the mall. The room was clean and the bed was comfortable, ensuring a good night's sleep. We also appreciated the friendly and helpful staff. Despite a few minor drawbacks, like the lack of overhead lighting and odd breakfast choices, overall we had a pleasant experience. We would recommend this hotel to others.

The staff was friendly and accommodating, providing hot tea when I wasn't feeling well. The room was clean, comfortable, and had convenient amenities like bedside reading lights and USB ports. The hotel's location was also convenient and the breakfast offerings were delicious. The overall experience was fantastic and I've already made future reservations.

Strongly recommend this hotel.

I recently stayed at the Best Western Plus for a business trip and had a fantastic experience. The hotel's location was perfect, right across from the airport and near the interstate. The staff was friendly and helpful, and there was ample parking, which was important as we had a Uhaul truck. The room was clean, comfortable, and smelled great. The air conditioning worked well and ensured a comfortable stay.

Can't recommend highly enough this hotel.

Friendly staff, clean and stylish rooms, excellent breakfast options, convenient location near the airport and mall. The housekeeping service was outstanding. WiFi connection could be improved for better work efficiency.

Very clean, safe location, large rooms with separate sitting area. Knowledgeable staff and amazing breakfast.

best western plus mcallen airport hotel exceeded my expectations with excellent customer service, a beautiful and clean room, and a good breakfast. the staff, including harvey and alma, were friendly and professional, and the cleaning ladies did an exceptional job. the maintenance staff was also attentive and addressed any issues quickly.

Tv remote was missing.

I got great value for my money at Best Western Plus! The room was perfect, clean and comfortable. The location was fantastic, close to the airport. The staff treated me like a VIP, especially Alma at reception, she was a gem!

The morning meal could be improved by offering a wider variety of options.

We loved the hotel's location next to the mall and close to the airport. The staff was friendly and helpful. The room was pretty, clean, and nicely remodeled. Housekeeping did an outstanding job and even restocked towels. Breakfast was always good, with changing options daily. The fruit-based drinks and cookies in the lobby were a nice treat.

Nothing could have been better.

Friendly staff, spacious rooms, elegant restrooms, earn points for staying. Conscientious wake-up call and airport shuttle service. Clean room, comfortable bed. Staff offered hot teas when sick. Cleaning ladies made bed and had flavored waters in lobby. Helpful tips on fitness center and complimentary breakfast. Delightful stay.

We had a fantastic stay at this hotel! The location was superb, as it was right across from the airport and close to the interstate. The room was exceptionally clean and nicely remodeled, with a comfortable bed and a great shower. The staff was helpful and friendly, especially the night shift receptionist who went above and beyond to ensure our safety by picking us up from the airport. Parking was plentiful, which was important to us as we had a Uhaul truck. we were impressed with the cleanliness, hotel facilities, convenient location to the airport, and friendly staff.

There was nothing we didn't like about our stay at this hotel.

The location is great - very close to the airport and convenient for travel. The hotel facilities were top-notch and well-maintained. The staff, especially Elizabeth at the front desk, provided excellent service. The breakfast offered at the hotel was delicious.

Nothing, it is perfect.

Our experience at Best Western Plus was excellent. We were warmly greeted by friendly staff, including the front desk staff, Harvey and Alma. The hotel was kept impeccably clean by the hardworking cleaning ladies, and the maintenance staff was always attentive to any issues. We were impressed by their professionalism and dedication. The staff went above and beyond to make our stay comfortable, even offering us hot teas when we mentioned feeling sick. The room was clean and the bed was very comfortable. We appreciated the variety of flavored waters available in the lobby each day. it was the best hotel experience we've had and we have already made future reservations.