This hotel is great value for money. The prices were affordable, especially considering the location. We were able to walk around and explore the interesting area of this hotel. It is also in a safe area, perfect for any events happening in town. The staff were pleasant and the basic amenities in the rooms were modern and clean. The breakfast in our room was very good, large enough for my daughter and I to share.

All was just fine.

Great location, friendly staff, spacious room, helpful suggestions, walking distance to attractions, comfortable bed.

Nothing all good.

As first-time visitors to the city, our stay at Crowne Plaza was perfect! The hotel's location was ideal, with amazing views and easy access to restaurants, entertainment, and a casino. The rooms were spacious, clean, and comfortable, making our stay enjoyable. The staff were friendly and attentive, providing excellent room service and speedy valet service. We felt safe and welcomed throughout our stay, and even the gym was great for our nephews. a wonderful experience.

Can't recommend highly enough this hotel.

My stay at this hotel was exceptional. The location was perfect, right by Playhouse Square, and yet surprisingly quiet and peaceful. The comfortable bed and pillows ensured a good night's sleep, and the cleanliness of the room and bathroom was top-notch. The hotel facilities were impressive, including a comfortable seating area for working, and the staff were friendly and helpful. The complementary shuttle service was a pleasant surprise, with friendly drivers who made me feel welcome. the best aspects of this hotel were its cleanliness, convenient location, excellent transportation options, and friendly staff.

Nothing, all was good.

City proximity, clean room, friendly staff, fancy restaurant, quiet hotel.

No negatives from this place.

Friendly staff, clean room, great breakfast, refreshing infused water station in lobby, convenient location.

The staff was incredibly friendly and helpful throughout my stay. They made me feel welcomed and attended to all of my needs. Additionally, the location of the hotel was perfect for my city trip. It was right downtown, making it convenient to explore the city and visit local attractions. The valet parking service was a great bonus, as parking can be tricky in this area. The room itself was clean and comfortable, providing a cozy environment for relaxation.

One aspect that I didn't enjoy about my stay was the outdated condition of the rooms. The chipped paint and dated tiles were a bit disappointing.

This hotel is located in the heart of the theatre district near lots of great shops and restaurants. The staff are incredibly helpful and go above and beyond to ensure guests have a comfortable stay. The rooms are updated with comfortable beds and free breakfast included.

All in all, everything was fine.

We had a great stay at this hotel. The location was perfect, being close to Progressive Field and the theater. We were able to easily walk to everything we wanted to explore. The room was clean and comfortable, and the bathroom was well-maintained. The staff was friendly and accommodating, providing excellent service throughout our stay. We also enjoyed a delicious breakfast with a variety of options. the hotel offered convenient facilities such as valet parking and a helpful concierge.

One minor downside was the limited TV channel selection in the room.

I had a fantastic stay at Crowne Plaza. The staff was incredibly friendly and accommodating. The hotel's location in downtown was perfect, making everything within walking distance. Our room was clean and comfortable, and the facilities like the pool, hot tub, and sauna were a great addition. The workout facility had all the necessary equipment, and the breakfast served was delicious. We also enjoyed the bar and terrace area, where the bartender made amazing drinks, like the espresso martini.

Couldn't recommend this hotel more.

I recently stayed at the Crowne Plaza in Playhouse Square for a weekend getaway. The beds were incredibly comfortable and the room was impeccably clean. The location was ideal, with fantastic restaurants nearby. I loved how quickly our car was brought to us when we called for it, and the housecleaning staff was friendly and efficient. The room had fresh sheets and the curtains were perfect for creating a dark, cool environment for a restful sleep.

Couldn't recommend this hotel more.

The location for our event at Playhouse Square was fabulous. We were able to walk to many restaurants and sports/concert/theatre venues. The hotel facilities were clean and well-maintained. The staff at the front desk were kind and helpful.

Could not be improved in any way.

The value for the money was great, and the room was comfortable and clean. The location was convenient for activities, and the staff was friendly and helpful.

The breakfast offerings could have been more diverse.

I stayed at the Crowne Plaza for two nights on a quick trip to Cleveland. The staff was incredibly helpful, and the shuttle service they provided was absolutely awesome. It made getting around the city a breeze, and I didn't have to worry about parking my car. The location of the hotel was perfect, within walking distance to restaurants, the stadium, and the casino. The pool, hot tub, and sauna were also nice amenities to enjoy during my stay.

Couldn't recommend this hotel more.

Great location, comfortable accommodations. Unhelpful staff, but overall decent experience.