Friendly staff, great breakfast, comfortable beds, convenient location.

Nothing all good.

Our stay at Babylon was fantastic. We were so impressed with the service we received. From the moment we arrived, we were greeted with fresh juice and amazing hospitality. The room was comfortable, clean, and had everything we needed. Although the room had no windows, we didn't feel claustrophobic. The breakfast was delicious, and we loved the local Vietnamese dishes. we had a great time and would definitely recommend.

Friendly staff, great breakfast with many options available, and excellent location within the Old Quarter. Room was comfortable and clean, and staff were accommodating when we needed to check out later. a wonderful experience.

As guests with disabilities, we were impressed by the hotel's accessibility features and the staff's willingness to assist us. The hotel had ramps, wide corridors, and accessible rooms to accommodate our needs.

Felt great, no complaints whatsoever.

Located in the heart of the city, this hotel is the perfect base for exploring all that Hanoi has to offer. Close to popular restaurants, attractions, and even the police station, you'll have everything you need right at your doorstep. The spacious and comfortable rooms provide a relaxing oasis after a long day of sightseeing. The friendly and helpful staff go above and beyond to ensure a pleasant stay. Plus, the delicious breakfast will fuel you up for a day of adventure.

We were pleasantly surprised by this place. The hotel is perfectly located right in the old quarter, within walking distance from the lake and all major attractions. The staff were excellent, providing room service and shuttle service to and from the airport. Our room was always immaculate thanks to the housekeeping team. We found the spa to be a great way to unwind, with beauty treatments and full-body massages available.

Highly recommend this hotel to all.

I had an amazing stay at this hotel. It is perfectly located in the heart of the city, making it easy to explore the area, especially Hoan Kiem Lake. The staff were incredibly friendly and helpful from the moment I arrived, making me feel comfortable right away. The room exceeded my expectations, as it was modern and impeccably clean. The complimentary breakfast had a wide variety of delicious options. This hotel is definitely my top choice for future visits to Ha Noi.

The hotel had a quirky but nice atmosphere. I really enjoyed the complementary amenities that were offered, and the location was perfect for my business meetings.

The cleanliness was not up to par. the shower wasn't too clean, and the floors were dirty.

We stayed at Babylon Premium Hotel and had a fantastic experience. The junior suite was superb and the hotel's location was great. The staff were incredibly friendly and the breakfast, including delicious Pho Bo, was delicious. We would definitely stay here again.

No issues during our stay.

We had a fantastic stay at this hotel. The staff were incredibly helpful and made us feel welcome from the moment we arrived. They assisted us in finding things to do and places to see, even arranging a tour to Halong Bay for us. The cleanliness of the hotel was impeccable, with our room being made up every day. The hotel facilities were top-notch, and the location in the Old Quarter of this city made it easy for us to explore and experience the hustle and bustle. The breakfast served at the hotel was delicious, with a variety of Asian and Western options, as well as fresh fruit. the staff, cleanliness, facilities, and location of this hotel exceeded our expectations.

Nothing to be said.

The staff's kindness and responsiveness, cleanliness of the room and bathroom, comfortable beds, good WI-FI, great location near major attractions.

There was nothing I didn't like.