We had an amazing stay at this 4-star hotel in the heart of the bustling Old Quarter. The location was perfect for exploring the city, with all the main attractions within walking distance. The hotel staff were incredibly friendly and helpful, always going above and beyond to ensure we had a fantastic time. The room was spacious and clean, with all the amenities you would expect from a luxury hotel. The breakfast spread was delicious, offering a wide range of options to suit all tastes. We especially loved the spa and wellness center, where we enjoyed relaxing massages after a long day of sightseeing. this place provided enhanced comfort and quality services, making our trip to Hanoi truly memorable.

We highly recommend this hotel to anyone visiting Hanoi. It offers luxurious accommodations, excellent service, and a prime location in the Old Quarter.

My friends and I had a fantastic stay in the heart of the buzzing Old Quarter. The hotel's location was perfect, allowing us to easily explore the nearby attractions, like the night market and water puppet theatre. The friendly and attentive staff made our experience even better, ensuring that all our needs were met. The rooms were clean and spacious, with cute towel designs adding a special touch. Plus, the hotel's restaurant served amazing pasta dishes that rivaled our experiences in Italy!

The hotel's limited accessibility may be a drawback for individuals with mobility issues.

The hotel is centrally located in the Old Quarter, making it convenient to restaurants, cafes, and attractions. The Deluxe Double Room was clean and tidy. The buffet breakfast offered a variety of Vietnamese and international dishes. The hotel provided excellent tour services, offering a great deal on a Halong Bay tour and a Ninh Binh day tour. Additionally, they offered a free airport transfer and discounted massages for guests who booked a 2-day tour. The staff were friendly and helpful.

Felt good, no complaints.

Fantastic location, amazing service, great rooms, helpful staff.

Nothing for me.

I recently stayed at Emerald Waters Hotel & Spa and had a fantastic experience. The room was spacious with a comfortable king size bed and a super single bed. We were greeted with a refreshing fresh fruit drink upon arrival, and our bags were already waiting for us in the room after our Halong Bay Cruise. The hotel even provided us with three options for a packed breakfast when we had to leave early in the morning. The service from the staff was excellent, always with a smile. The hotel's location was also convenient, with easy access to the Sapa express bus and plenty of street food choices, shops, and attractions nearby.

All was perfect! 👍

The hotel is conveniently located close to the city center, making it easy to access all the main attractions. It is in an excellent location for sightseeing and is very close to the center of the old town. Guests can easily explore the city by foot and visit popular sites such as the Sapa Express bus pick up point and many eateries nearby. The rooms are clean, spacious, and comfortable, ensuring a pleasant stay.

The taxi service from the airport is quite expensive, costing $20.

Great location near town, friendly and helpful staff, local children eager to practice English, water puppets show enjoyable, excellent restaurant recommendation "green tangerine" with superb food and location.

We had a fantastic stay at Emerald Waters Hotel & Spa. The staff were incredibly helpful and attentive throughout our visit. They even helped us organize our tour to Halong Bay and arranged airport transfers. The hotel itself was clean and new, and the location was perfect for exploring the city. The rooms were spacious and spotless, and the breakfast was delicious with a great variety of options. We felt well taken care of and would definitely choose to stay here again!

Everything was exactly what we needed and wanted! 😊

The location was perfect, with easy access to shopping areas, restaurants, and sightseeing attractions. The bed and pillows were incredibly soft, and the duvet kept me warm throughout the night. The provided amenities, such as the electric kettle and daily supply of mineral water, coffee, and tea, were a nice touch. The breakfast buffet had a wide variety of delicious food, and the staff in the dining area were polite and attentive. The bathroom was clean and modern, and bath robes and slippers were provided. The front desk and reception staff, especially Lucy, Hana, Kyle, and Thomas. I'm already recommending this hotel to my family and friends, and I would love to stay here again if I visit Hanoi.

The hotel's location is perfect, right in the city center and close to everything, yet the rooms are surprisingly quiet. You can easily walk to the Hoan Kiem lake and other main attractions. The rooms are well-equipped and the bathroom is clean and modern. The staff is incredibly friendly and helpful, going above and beyond to ensure a comfortable stay. The breakfast is delicious with a good variety of options.

Over the Christmas holidays I stayed at a hotel that had some good aspects. they gave us complimentary drinks and snacks on arrival which was a nice touch. the location was great, right in the heart of the city close to plenty of restaurants and shops. And lastly, the breakfast was really tasty with a good range of options.

The hotel wasn't as good as I hoped it would be. The room was quite small and cramped, and the noise from the street outside kept me up at night.

The rooms were clean and spacious, and the beds were incredibly comfortable. The hotel is conveniently located within walking distance to the lake and many restaurants. The staff were attentive and accommodating, making our visit even more enjoyable. I highly recommend this hotel.

I had an amazing stay at this hotel! The location was perfect, right in the heart of the bustling Old Quarter. The staff were incredibly friendly and helpful, making sure I had everything I needed. The room was spacious and well-furnished, with a comfortable bed and a large shower. The breakfasts were delicious, with a wide variety of options to choose from. the service and attention to detail were top-notch. I would highly recommend this hotel to anyone visiting this area.

I can't think of any negatives to mention. This hotel is definitely worth a stay if you're in the area.

The hotel is located in the heart of Hanoi's Old Quarter, with plenty of restaurants, shopping areas, and sightseeing spots nearby. The facilities are luxurious and new. The connecting rooms were perfect for us, with a king bed in one room and twin singles in the other, linked by a common area. The staff were incredibly friendly and helpful, providing exceptional customer service. We would definitely stay here again.

Can recommend this hotel.

I had a truly wonderful stay at the Little gem in a great location. The hotel's excellent location, just a short walk to the lake and surrounded by shopping and eateries, made exploring Hanoi a breeze. The rooms were immaculate and the beds were incredibly comfortable. The staff were friendly and went above and beyond to ensure a pleasant stay. The breakfast options were varied and delicious, with made-to-order eggs and waffles. I would definitely stay here again and highly recommend it to friends and family. I had a fantastic experience at this hotel.