We had an amazing stay at the hotel. The location was perfect, close to all the attractions in the heart of the city, yet in a quiet area. The staff were super friendly and went above and beyond to make us feel welcome. The rooms were spacious, clean, and well-maintained, with all the necessary amenities. The breakfast offered a great variety of food options. We highly recommend La Palm Premier Hotel & Spa for a comfortable and enjoyable stay in Hanoi.

The hotel staff were incredibly helpful, friendly, and accommodating, especially Mr. Erick and Mrs. Anna. The location was perfect, allowing us to easily explore Hanoi's attractions and enjoy the Friday shopping night. The room was clean, quiet, and the upgrade with flower petals was a lovely touch. The breakfast had a great variety of food.

Hard to think of anything

The hotel is located in the historic quarter, but on a quiet road, providing a peaceful atmosphere. It is conveniently close to all the main attractions and amenities, making it an ideal base for exploring the city. The rooms are clean, comfortable, and well-maintained, ensuring a pleasant stay. The bathrooms are sparkling clean, giving a luxurious feel to the accommodation. The staff is friendly, accommodating, and always ready to assist with any requests. The breakfast options offer a good variety, catering to different preferences. The hotel also offers additional services such as airport transfers and tour arrangements, ensuring a hassle-free experience.

The hotel does not have a specific standout view or memorable feature compared to other hotels in the area.

I had an amazing experience at this hotel! The location was perfect - right in the heart of the busy old quarter. The staff were incredibly helpful and provided excellent service. The room was comfortable and had all the necessary amenities including a refrigerator, electric kettle, and flat-screen TV. I especially appreciated the 24-hour reception and laundry service which made my stay that much more convenient. I would highly recommend this hotel to anyone looking for a great stay!

This place is simply amazing!

The hotel location was perfect - central and close to the night market. The staff were incredibly friendly and helpful, even going above and beyond by fixing my bike and providing a special breakfast for my dietary needs. The rooms were spotless and spacious, with a great bathroom and ample hot water. The breakfast selection was superb, including made-to-order omelettes. Highly recommend Mr. Eric for organizing tours.

Nothing I didn't like to be fair.

Excellent staff, helpful and attentive. Convenient location in the heart of Old Quarter. Clean and comfortable rooms. Hassle-free organization of tours, including transfers and flights.

Amazing value and exceptional service at La Palm Premier Hotel & Spa! Upon arrival, I was warmly welcomed by the staff who provided helpful recommendations for local attractions. The rooms were clean and cozy, and the buffet breakfast offered a variety of delicious options. The location was ideal, just a short walk from Hoan Kiem Lake. Despite the bustling street outside, the hotel remained peaceful. The level of communication and assistance from the staff was outstanding throughout my stay. I highly recommend this hotel for a fantastic experience in Hanoi.

our stay at la palm premier hotel & spa was exceptional. after a previous stay in hanoi, we were pleasantly surprised by how much this hotel exceeded our expectations. the staff were incredibly kind and helpful, going above and beyond to assist us with tour arrangements, restaurant recommendations, and sightseeing options. the location was perfect and the rooms were clean and comfortable, all at a reasonable price.

Laundry service not available.

We loved the helpful staff, clean rooms, and fantastic breakfast buffet. The hotel facilities were great, and the location was very near to the night market and close to the city center. We also enjoyed being near the lake.

Nothing it was perfect!

Clean, spacious room with helpful staff. Good location for exploring the old quarter. Nice breakfast options available. Easy to arrange tours and transportation.

I recently stayed at Database pros in Hanoi for 3 days and had a fantastic experience. The staff, including David, Vu, and Kate, were incredibly polite and helpful. They made sure our stay was seamless from start to finish. The hotel is located on a quiet street in Central Old Quarter, providing a peaceful atmosphere. Our room on the 8th floor was spacious, clean, and free from street noise. The freshly prepared breakfast was absolutely delicious.

Would be happy to recommend this hotel.

The staff at the hotel were extremely helpful and welcoming, making our Easter stay a memorable one. They organized a cruise to Ha Long Bay and a taxi to the airport for us, taking care of all the details. The hotel's central location made it easy for us to explore the city and visit various attractions. The breakfast provided was delicious and offered a wide range of options to choose from.

We experienced an electrical power shutdown on our last day at the hotel. However, this was not the hotel's fault as it affected the entire neighborhood.

exceeded my expectations during this exploring town. outstanding service, friendly and helpful staff, clean facilities, great breakfast. I will definitely return!

shower cleanliness could be improved