The staff was really friendly and helpful. Ivy was particularly good at assisting us. The room was spacious and clean, with very comfortable beds. The breakfast had plenty of choices and was delicious. The hotel's central location made it convenient for exploring the city. The option to borrow a bike for free was a great way to get around safely. The hotel's tour prices were affordable and competitive.

Felt like home, with nothing being too much trouble.

I had a great stay at this luxurious hotel! The staff were amazing, always available and helpful. The room was spacious and had a fantastic view, and the breakfast had plenty of options to satisfy my international taste buds. This venue is conveniently located near restaurants, spas and cafes.

I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Helpful staff, clean rooms and bathrooms, central air-conditioning, quiet on higher floors with beautiful city views and Dragon Bridge at night. Free bike rental, good breakfast with lots of options. Spacious deluxe double room with comfortable bed and soft pillow. Friendly English-speaking staff. Close to coffee shop and local food options.

The hotel staff were extremely attentive and polite, allowing us to check-in early and even offering a free room upgrade with a breathtaking view of the city. The location is convenient, surrounded by various restaurants and shops. The breakfast provided a wide selection of delicious options, catering to both western and Asian tastes. The rooms were modern, clean, and well-maintained. Additionally, the hotel offered free bike rentals and had a quiet rooftop pool.

The rooftop pool, although enjoyable, was indoors, which may not suit everyone's preference.

Friendly and helpful staff. Great location, close to tourist spots and restaurants. Excellent buffet breakfast with a variety of choices. Clean rooms and good housekeeping

Nothing, all excellent.

Friendly staff, delicious breakfast, free massage voucher, great view, clean rooms, helpful staff.

All was perfect.

The location was amazing, with plenty of restaurants nearby. The staff went above and beyond to make our experience memorable. Special mention to Lily and Ivy from the reception for their outstanding service. The room was comfortable and had all the necessary amenities. The buffet breakfast was delicious, with a good variety of options. I highly recommend this hotel for a pleasant stay in Da Nang.

The view from the room window was breathtaking, especially during Easter. The room was spacious and clean, and the bed was comfortable. The location of the hotel was great as it was close to popular attractions and had plenty of food options nearby.

The hotel staff lacked attentiveness and were not very friendly. The service was slow, and there were times when we had to wait a long time for assistance.

The complimentary breakfast was fantastic with many options to choose from. The hotel's location was great, allowing us to easily explore the area. We also appreciated the complimentary shuttle service to nearby attractions.

Our room had a strong odor that was unpleasant. the housekeeping staff did not fully clean our room during our xmas stay.

The staff were extremely friendly and welcoming, always greeting us with a smile. The beds were very comfortable, providing a great night's sleep. Plus, the hotel had a lovely indoor pool, perfect for relaxing after a long day. the hotel's location was excellent, close to plenty of restaurants and shops, making it convenient to explore the area.

There were a few negative aspects of our stay. the hotel was located on a one-way street, making it difficult to find taxis or Ubers at times.