The staff were kind, accommodating and helpful. They fixed a glitch in our itinerary and made our stay enjoyable. The room was spacious with a nice balcony. The beds were comfortable. The hotel was conveniently located, within walking distance to the Old Quarter. Breakfast and refreshment drinks were good.

Nothing, all was good.

Comfortable beds, friendly staff, free breakfast, and quiet rooms make for a great stay. Andy from reception provided helpful recommendations. Water dispenser reduces plastic waste. Clean rooms and daily cleaning service.

I stayed at Bonjour Hanoi for a week during my trip to Vietnam. Thomas, the friendly staff member, made my stay even better by providing helpful directions and arranging a taxi for me. The internet was fast, the air conditioning and fan kept the room comfortable, and the hot water had good pressure. The beds were comfy, the room was quiet at night, and the location was convenient for exploring the city. Plus, the staff helped me book a Halong Bay trip during the TET holiday.

The staff at Hanoi Blue Sky Hotel were incredibly friendly and helpful throughout my stay. They even provided me with free use of their computers! The location is great for both sightseeing and shopping. What a steal!

Oh, and the breakfast was just delightful - who doesn't love a simple spread of bread, jam, and cheese? So gourmet. *eye roll*

During my stay at Bonjour Hanoi Hotel & Travel, I was pleasantly surprised by the warm welcome and personalized service. The hostess, Moon, greeted me by name each time I arrived or departed, which made me feel truly valued as a guest. The staff also provided maps and excellent recommendations for food and sightseeing, and they were always quick to answer any questions I had. The room on the top floor was bright and quiet, with a comfortable bed and reliable wifi. Although the hotel is a short walk from Hoan Kiem Lake, the impeccable service and flawless experience more than made up for it. I highly recommend Bonjour Hanoi Hotel & Travel to anyone in search of a fantastic stay.

I recently stayed at Bonjour Hanoi Hotel & Travel and I was impressed with the spacious and beautifully decorated rooms. The location of the hotel is excellent, just a short walk away from Dong Xuan Market. Despite some minor issues with the internet connection and cleanliness, I found the overall value for money to be good. I would recommend this hotel for a pleasant stay in Hanoi.

I had a wonderful time at this hotel. The staff and owners were amazing, treating me like family. The rooms were spacious, with comfortable beds and a quiet atmosphere. The location was perfect for exploring the city. They even took me on a fantastic adventure for a few days. Thanks for an unforgettable experience!

Loved being treated to 24hr tea, coffee, fruit, and breakfast. Amazing staff assisted with luggage, laundry, and currency exchange. Free Wi-Fi, computers, tour/ticket assistance, and airport shuttle. Shopping nearby. A must-experience hotel indeed.

We had a delightful stay at Bonjour Hanoi Hotel. The staff was incredibly friendly and helpful, arranging our taxi and even meeting us at the train station early in the morning. They went above and beyond by carrying our heavy luggage to the room and assisting with our travel arrangements. The bed was comfortable and the room was clean and quiet. The location was convenient, close to the old quarter and other facilities we needed. a highly recommended hotel with great value for money.

Recommend this hotel.

Great stay: Friendly staff, decent breakfasts, big air conditioned rooms and great shower. Good location close to old quarter and convenient taxis. Fast internet available. Could use mosquito net. Room at front a bit noisy but settled down after 11pm. a great base for a Hanoi trip.

During our stay, we loved the location of the hotel. It was very near the heart of the old quarter, allowing us to easily explore the bustling streets and markets. The hotel was also far enough for a slight reprieve from the noise and crowds.

There were a few flights of steps to climb as the elevator only went up to a certain floor. It was a bit inconvenient for those with mobility issues or heavy luggage.

I recently stayed at a hotel in the Old Quarter and had a fantastic experience. The staff at Bonjour Hanoi Hotel & Travel were exceptional, going above and beyond to make my stay enjoyable. They even upgraded my room without me asking. The amenities were top-notch, with reliable WIFI and comfortable air conditioning. The breakfast spread was delicious, offering a variety of options including fresh fruits, tea, and coffee that were available all day for free. The hotel's location was perfect, situated in the heart of the Old Quarter. I requested a quiet room and was pleasantly surprised by how peaceful it was. The room itself was spotless and the bed was extremely comfortable. The lighting in the room was also great for reading. I highly recommend this hotel to anyone looking for a memorable stay in the Old Quarter.

Nothing to dislike. 👍

Well-maintained property, clean rooms, helpful owner, great location, friendly staff.

Nothing could have been better.

Friendly and helpful staff at Bonjour Hanoi Hotel & Travel. They went above and beyond to accommodate our late breakfast request and cooked up 2 eggs for us. The location is also convenient, with a short walk to the Lake and Opera House. Despite the lack of an elevator, the staff made our stay enjoyable. I highly recommend this hotel.

The staff at this hotel were incredibly friendly and helpful, making our romantic escape even more special. The room was spacious and comfortable, with a double bed and an ensuite bathroom with hot water. We also appreciated the option of having either omelets and bread or noodle soup for breakfast. Another advantage was the availability of tea and coffee at the reception area.

That the bed was quite hard, which made it a bit uncomfortable for a romantic getaway. the location of the hotel, while in the Old Quarter, was not close to any restaurants, requiring a bit of a walk to find a dining option.