The staff was very helpful and friendly, going above and beyond to assist us during our stay. The location of the hotel was convenient, with key attractions and amenities within walking distance.- We appreciated the safe provided in our room for added security.

The bed in our room was broken and had a smaller mattress, which made for an uncomfortable sleep. There was a noticeable smell of mildew in the room, which was quite unpleasant.

Great value for money, spacious and comfortable rooms with working AC. Convenient location in the heart of the old quarter. The staff at this hotel, especially Mr. Harry and Tom, were incredibly polite, helpful, and professional.

The breakfast selection could be improved with a wider variety of options.

Lovely hotel in great location. Super efficient and friendly staff. Spacious and well-equipped room. Great value for money. Delicious included breakfast. Convenient PC with internet in room. Offered room for relaxation before flight.

Didn't dislike anything about the property.

The workers are very helpful. Excellent suite with balcony, good WI-FI. The staff organized airport transfers and a trip to Halong Bay. Ideal location in the heart of Hanoi near the lake.

Felt free to seek any assistance, no complaints at all.

The value for money at Splendid Holiday was great and the room was clean and comfortable. The location was convenient, close to both the offices and tourist attractions, and the staff were warm, helpful, and spoke good English.

Food for breakfast could have been more diverse.

Great location near St Joseph's cathedral, quiet room away from street, excellent staff always ready to help. Conveniently located in city center, walking distance to tourist sites. Helpful staff assisted with apartment search and provided great advice. Lovely hotel in old quarter, delicious breakfast, efficient and friendly staff. Cosy, clean, and comfortable hotel in perfect location with friendly and welcoming staff. Unlimited tasty breakfast, great tour recommendations, and assistance with onward travel arrangements.

I was pleasantly surprised by the helpfulness of the staff at Splendid Holiday. When I arrived, they went above and beyond to make sure I had everything I needed for a comfortable stay. I even had a small issue with my room, but they quickly resolved it and made sure I was satisfied. I had a great experience and would highly recommend this hotel for its excellent service. I'll definitely choose this hotel again.

This hotel is a hidden gem tucked away in a characteristic alley in Hanoi. The location is perfect, just behind the bustling street next to the cathedral, offering a peaceful and authentic experience. The staff go above and beyond to ensure your stay is enjoyable and hassle-free. The rooms, though basic, are clean and comfortable, with a balcony that provides a beautiful view of the city. And the breakfast on the rooftop, with its great view, is a delightful way to start the day.

All was just perfect, nothing to improve.

The location was excellent, near the beautiful cathedral. The staff was very helpful and even let us store our luggage for free while we went to Sapa. The room was clean and comfortable, and we enjoyed a tasty breakfast. The hotel even offered to organize a pick-up taxi from the airport, making our arrival hassle-free. I would highly recommend this hotel to other travelers.

All good! 👍

We stayed at Splendid Holiday Hotel for three nights and had a wonderful experience. The staff was incredibly friendly and gave us great recommendations for dining and activities. They quickly addressed our concern about not having a safe and even provided one the next day. The room was clean and modern, with a comfortable bed and effective air conditioning. The rain shower was a nice touch and the toiletries provided were of high quality. The location of the hotel, close to the cathedral in the old quarter, was perfect - it was quiet yet within walking distance to everything. we had a pleasant stay and would recommend Splendid Holiday Hotel for its excellent service and convenient location.

Would definitely recommend this hotel.

Visited during Easter and had a nice time overall. The location of the hotel was great, near the main cathedral with everything within walking distance. The staff was friendly and attentive to our needs. They had a good breakfast with plenty of options to choose from, including fresh eggs cooked to order. The room was clean and comfortable, with all the basic amenities in working order.

We experienced some noise pollution during our stay which was a major downside. Despite the hotel being located on a busy street, the construction in the area made it unbearable to sleep in during the afternoon and the early morning wake-up calls from construction starting at 6.15 AM were hard to ignore.

Splendid Hotel exceeded our expectations in every way. The staff was exceptional, providing excellent service and genuine hospitality. The location was perfect, right in the heart of the old quarter. The rooms were spacious and clean, with comfortable beds. The breakfast was delicious, offering a wide variety of options. We were impressed by the attention to detail and the extra touches, such as airport transfers and daily water bottles. Highly recommend!

Everything is what I need and want.

We had a pleasant stay at a hotel near St Joseph Cathedral. The staff were friendly and went out of their way to make our stay comfortable. The breakfast had a good variety and the pick-up service from the airport was convenient. I would recommend this hotel for a comfortable stay in Hanoi.

I had an amazing stay at this hotel located in the heart of the Old Quarter, near the beautiful cathedral. The room I stayed in was spacious, clean, and equipped with a TV and comfortable bed. The service provided by the staff was outstanding, they were always friendly and attentive. The breakfast offered a wide variety of delicious dishes, and I loved the newly renovated dining room. Additionally, the hotel was conveniently located within walking distance of many cafes and food stalls.

The bed in my room was a bit too hard for my liking.

We recently stayed at a wonderful hotel in Hanoi and had a fantastic experience. The staff at Splendid Holiday were incredibly kind and helpful, especially Amy. She made our stay easier and always had a smile on her face. The hotel provided outstanding value for money and was in an excellent location. The bed was comfortable, the bathroom was clean, and the hotel even arranged a great Halong Bay cruise for us. We highly recommend Splendid Holiday Hotel!

Nothing for me 😊