The friendly staff provided great recommendations for food. We received a surprise upgrade, cake, and room decorations for our anniversary and birthday. The street food tour booked through the hotel was fantastic. Breakfast was simple but well-prepared. The location is central.

Convenient location, well-organized tours, free room upgrade, friendly and helpful staff, great value for money.

Almost perfect.

Great staff, friendly and helpful. Good location, close to night market and restaurants. Clean rooms, nice breakfast. Helpful in organizing tours to Halong Bay.

Located right in the center, close to the lake and within walking distance to the weekend night market, this hotel is perfectly situated for exploring the city. The rooms are comfortable and clean, with different lighting options, small tables, and a fridge. The staff are friendly and helpful, providing maps and valuable information to make your stay enjoyable.

The rooms could benefit from more natural light as the windows are not directly connected to the outside.

Had an Easter vacation in a hotel in the old quarter. the room was quiet, and the bed was very comfortable. the staff was helpful, and the breakfast was delicious with a variety of options for every taste. the location was great, close to many eateries and shopping stores.

The air conditioning was not working correctly, and the room was too hot most of the time, especially during the night. There was an unpleasant smell coming from the bathroom.

I recently had a fantastic stay at a hotel situated in the heart of Hanoi's Old Quarter. The location of this hotel couldn't be better, as it was just a stone's throw away from the night market and within walking distance of Hoan Kiem Lake. Being right in the center allowed me to easily explore the vibrant streets and immerse myself in the city's culture. Moreover, the staff at this hotel were incredibly attentive and friendly, ensuring that I had a comfortable stay. The rooms were well-appointed with everything I needed, including a cozy bed and all necessary facilities. Additionally, the included breakfast was a great start to each day.

No complaints, everything was perfect.

The staff at the hotel were incredibly friendly and helpful, always willing to assist me with any information I needed and arrange any trips I had planned in and around the city. The hotel facilities were clean and well-maintained, and the breakfast offered a variety of options to choose from. The location of the hotel was perfect, as it was within walking distance to everywhere in the Old Quarter.

Nothing not to love.

Friendly and helpful staff, clean rooms, good location near Hoan Kiem Lake.

I stayed at Silk Central Hotel & Spa for a week during my vacation in Vietnam. The staff was incredibly friendly and helpful, providing great recommendations for restaurants and helping me book tours. The location was perfect, with easy access to the main attractions. The rooms were clean and comfortable, and I loved the little touches like fresh flowers and a fruit basket. The breakfast was delicious, with a good variety of local and Western options. I would highly recommend staying at this hotel.

Can't recommend this hotel highly enough.