The staff at this hotel were amazing! They went above and beyond to make my stay enjoyable. They even gave me a free ride to the bus station and helped me book my trip to Ha Giang at a great price. The rooms were comfortable and I slept really well. The breakfast had a good selection and the beds were comfy. I also liked that they rented me a motorbike at a great price and made it convenient for me to pick up and drop off. The highlight was definitely the friendly and helpful family that runs the hotel.

Honestly, there was nothing I didn't like about my stay at this hotel. Everything was great from the central location to the incredibly friendly staff.

I had a wonderful stay at this hotel. The location was perfect, right in the center of the city close to all the attractions and restaurants. The room was spacious and tidy, with comfortable beds and beautiful mountain views from the window. The hotel facilities were great, including the laundry service and the ability to book tours directly with the owners. The staff was amazing - friendly, helpful, and always there when I needed assistance. The breakfast provided a few choices and was a nice way to start the day.

Nothing not too like.

I recently stayed at Heart of Sapa for a few nights and it was fantastic. The room was cozy, clean, and had plenty of space and natural light. The owners were incredibly helpful and provided us with lots of useful information. The balcony offered a beautiful view, and the location was quiet yet convenient. The staff went above and beyond to ensure our comfort, and the price was very reasonable. I highly recommend this hotel for a comfortable and enjoyable stay.

Can't recommend highly enough this hotel.

The staff were super nice and welcoming. They allowed us to rest in the lobby when we arrived early in the morning. The bed was comfy and the shower was hot. The location was central and convenient for exploring Sapa. Highly recommend it!

Felt like royalty, no reason to complain.

heart of sapa exceeded my expectations during my recent stay in sa pa. the top floor room with its mountain views, cozy bed, and modern bathroom was perfect. the family running the hotel were kind and helpful, and the made-to-order breakfast was a great start to the day.

Heating was lacking during winter.

I had the best stay in Asia at Heart Of Sapa! The staff was incredibly welcoming and helpful, even preparing a bed for us when we arrived in the middle of the night. The rooms were clean and had everything we needed, and the location was perfect, right in the center. We also took their trekking tour, which was fantastic with a knowledgeable local guide. I highly recommend this hotel for its great service and value for money.

Unforgettable stay with incredibly helpful hosts, breathtaking mountain views, great room and breakfast, convenient location for exploring Sapa.

We stayed at Heart Of Sapa for a couple of nights during our trip to explore the beautiful surroundings. The hotel offers exceptional service, making us feel like part of the family. The owners took great care of us and were always available to help with anything. The location is perfect, right in the heart of the city with great food options nearby. The room was cozy, clean, and had a great view. We also enjoyed the warm shower and nice bathroom. The English-speaking owner made communication easy. Renting bikes and assistance with bus tickets were convenient extras. we highly recommend this place for a memorable stay in Sapa.

Would definitely recommend this hotel.

The hotel staff were extremely helpful and accommodating, allowing us to check in early and providing us with useful advice. The trekking tour we booked through the hotel was a great experience, thanks to our wonderful guide. The location of the hotel was central yet quiet, and the room was clean and comfortable. The breakfast and local lunch prepared by the family were delicious. it was a perfect hotel for our stay.

Felt very relaxed, no complaints at all.

Amazing hospitality, helpful staff, organized tours, delicious breakfast, comfortable room.

Nothing bad to say.

I had a fantastic stay at this hotel! The staff were incredibly friendly and helpful, going above and beyond to ensure my comfort. They even waited for me despite my late arrival and booked a bus for my next destination. The room was clean, spacious, and had a comfortable bed. The location was perfect, right in the center of the city but tucked away in a quieter alley. The breakfast was delicious, with a variety of options to choose from.

All was perfect.

The staff at this hotel were incredibly friendly and attentive. They went above and beyond to make sure we had a great stay. They even organized a trekking tour for us and made sure our friends from another hotel could join us. The room was spacious, clean, and had a beautiful view of the mountains. The breakfast options were adequate and we enjoyed having choices like eggs and pancakes.

That the hotel did not provide free drinking water. You had to purchase it downstairs, which was a bit inconvenient.