Lovely hotel, attentive staff, delicious breakfast, helpful manager. Couples-friendly.

Felt like home, no complaints.

The rooms were comfortable, spacious, and had excellent beds. The staff were friendly, helpful, and went above and beyond to assist us. The hotel's location was convenient and offered a decent view. The service was attentive and appreciated.

Nothing to complain about at all.

The location of the hotel is great, just a short walk away from the church and close to the center of everything. The rooms are a good size and the bathroom is clean. The staff is friendly and attentive, offering great service. The breakfast is tasty, with a decent choice menu and the option to order fresh hot dishes. Additionally, the hotel is right beside the street, providing easy access to various facilities in the area.

The wifi speed and connection at the hotel can be quite bad.

I was amazed by the huge and comfortable bed in my room at Splendid Star Grand Hotel And Spa. It was just what I needed after a long day of exploring Hanoi. The location was very convenient for walking to nearby attractions and restaurants. I would recommend this hotel.

We had a fantastic stay at this hotel! The staff were incredibly friendly and went above and beyond to make us feel welcome. They gave us great recommendations on places to visit and even accompanied us to a local shop to help us with our purchases. The room was clean and had all the amenities we needed. The breakfast had a wide variety of options, including both Vietnamese and Western dishes. The location was perfect for exploring the nearby attractions, and there were plenty of restaurants and bars within walking distance. we highly recommend this place to everyone!

I had an amazing value for my money at Splendid Star Grand Hotel And Spa. The room was spacious and had everything I needed. The location in the old quarter was perfect for exploring. The staff treated me with great care and charm, making me feel like family.

Menu for breakfast could use more variety.

Great location, close to attractions. Helpful staff. Clean and spacious rooms. Good breakfast options.

Great value for money, spacious room, fantastic location in the old town. The staff at the hotel were incredibly friendly and went above and beyond to make our stay comfortable and enjoyable.

Morning meal could use a bit more variety or tastier options.

The hotel has a great location, just down the street from St Joseph Church and very close to the main attractions. The area is known for its interesting food stalls and services, perfect for exploring. it is close to the lake which is a fantastic location, especially for the weekends with lots of activities near the lake.

One negative aspect is that there were some issues with the room such as black mold on the ceiling and a strong smell of mold.

Excellent location near the lake and fireworks. Friendly staff went above and beyond to assist with organizing trips and transportation. Good breakfast and cleanliness. Impressive service.

The hotel facilities were clean and well-maintained. The location was perfect, situated near the church in a little alley off the main road. It was also conveniently close to the lake in the old city. I loved being just near to one of the tourist attractions right beside the street. The staff were friendly and helpful throughout my stay.

Can't fault anything about it.

We had an amazing stay at this venue. Its location near the cathedral in the French quarter was perfect for exploring the historical center of the city. Despite being on a small street, we felt safe thanks to the 24-hour security. The service was exceptional, with the staff providing us with free welcome drinks upon arrival and giving us excellent recommendations for tours and dining options. The room amenities were top-notch, including free Wi-Fi, soundproofed rooms, and air conditioning. Additionally, the spa and wellness center provided a relaxing escape from the bustling city.

Highly recommended without hesitation.

We really enjoyed our New Year's stay at this hotel. The breakfast was delicious and we loved the fact that fresh fruit and juice were always available. The staff was always friendly and willing to help us book tours and taxis. the hotel's location was perfect, as it was situated next to a famous cathedral and within walking distance of many bars, restaurants, and attractions.

We really didn't have any negative experiences during our stay. The only thing we can think of is that the room could have been slightly bigger, but it didn't really affect our stay.

We had a wonderful stay at Splendid Star Grand Hotel. The staff were incredibly friendly and always had a smile on their faces. They went above and beyond to assist us, even sending someone with us to a nearby shop. Tom, in particular, was a special highlight, keeping us entertained and helping us find a great deal on a tour to Ha Long Bay. The rooms were clean and well-equipped, and the breakfast had a wide variety of delicious options. The owner, Ms Trang, genuinely cared about her guests and made us feel welcome. Choosing this hotel was a great decision.

Everything was spot on. 👌