I adored the cozy lounge area with its soft armchairs and beautiful flower arrangements - perfect for relaxing. the children working there were always kind and helped me navigate the hotel easily, especially with their charming smiles.

More seating with cushions for older guests, please.

The beds were super comfy, and the bathroom was surprisingly spacious with a great shower. Loved the convenience of the café right by reception for quick snacks, plus the charging spots for phones were a smart idea. the only slight bummer was the check-in lady's lack of warmth, but overall, the stay was pleasurable and hassle-free. 💫

Absolutely loved the convenience of being next to panthers leagues for dining & entertainment. the room was cozy with all essentials, but the breakfast lacked options. a comfortable stay with friendly staff, just wished for inclusive wifi. 🌟.

Mercure in Penrith had me at the mouthwatering Manchego ratatouille! the friendly staff and spotless facilities were top-notch. Easy access to nearby gems like the Ming and Harry's Cafe de Wheels sweetened the deal.

Lack of guidance on shower temperatures was a head-scratcher. even with a few hiccups, the staff's quick fixes and apologetic nature saved the stay.

We loved staying here! The location was perfect for visiting the nearby Panthers Penrith event, and everything we needed was within walking distance. The room was spotless and had all the amenities we could ask for, including a comfy seating area and a patio with garden furniture. The staff were super attentive and helpful throughout our stay, offering us great room service and welcoming us with a refreshing drink upon arrival. We also enjoyed the beautiful outdoor swimming pool and relaxing garden area.

Would definitely recommend this place to family and friends!

Lovely staff, clean rooms, great Italian restaurant nearby, plenty of food options, highly recommended.

Felt like VIP, no reason to complain.

We had a fantastic stay at a modern and clean hotel. the room was well equipped and had a comfortable bed. the location was excellent, with easy access to nearby attractions. the staff were friendly and check-in/check-out was efficient. the view overlooking the pool area was lovely. We enjoyed a peaceful sleep and appreciated the security in the rooms.

Nothing all good 😊

The location of the hotel is definitely a plus. It is so close to everything, making it convenient for backpackers like us. We could easily walk to the Aqua golf or catch a game at the football stadium across the street. The room itself was clean and the bed was comfortable. We also appreciated the tea and coffee facilities in the room.

The noise level in the hotel. Being in a busy location, it can get quite noisy, especially if you are sensitive to noise or a light sleeper.

Conveniently located next to Penrith Panthers Club. Big rooms with comfy beds. Good sized bathroom. Free parking and late check-out. Several eateries nearby.

The bed was so comfortable and the shower was lovely. the gym was well equipped and a great way to start the day. We also appreciated the complimentary breakfast and Wi-Fi. the hotel was in a convenient location for exploring the city, with plenty of shops and restaurants nearby.

The staff could use some extra training in communication and professionalism. some of the facilities could use some maintenance, such as the elevators and hallways, which seemed a bit worn down.

We had a fantastic stay at a hotel conveniently located next to Panthers club. The staff went above and beyond, even bringing scissors for our daughter. Our room was renovated with a nice shower. a wonderful stay.

the front end staff at Mercure were very friendly and happy, which was wonderful to be greeted with. the room was clean and tidy, with a beautiful view of the mountains and sunset. There was a big shopping center nearby and a great walking track with a breakfast stop. the room itself was comfortable and recently renovated. the reception staff were fantastic, both at check-in and checkout. highly recommended!

Absolutely no dislikes whatsoever. 👍