Crystalbrook Riley Hotel, Cairns (Australia) - Deals & Reviews

Consider requesting a room on a higher floor for better views and reduced noise from the pool area, enhancing your overall experience during your stay.

The pools were truly inviting, with a

comfortable temperature and a clean environment, making for relaxing afternoons. The urban twin room showcased lovely décor, which I found both stylish and inviting. However, the service could have been more attentive, particularly during peak hours.

The Drift, the in-house restaurant, offers a fantastic breakfast with beautiful views that truly enhances the start of your day.

During check-out, I noticed an incorrect meal charge on my bill, highlighting a lack of attention to detail in billing procedures.

Pool area was the highlight, despite service issues.

I mean, the room was gorgeous and clean, felt like royalty, and they even had a pillow menu! I ordered a fancy pillow, perfect for my neck,, and the food at the restaurant was fresh, I never tasted chamomile tea like that before. It was a whole experience, man.

Sure, it wasn't cheap, but I'd say it's worth it for what you get.

The ocean view room was stunning with comfy furnishings, and the pools provided a perfect place to unwind. Staff were attentive and made our stay special with their exceptional service.

Had a braw stay! Stunning room with a breathtaking view, and the pool was pure class. But, service left me scratching me head at times—had to wait nearly an hour for room service, which was a bit off. Still, would come back for that view!

the facilities exceeded my expectations with a fantastic pool area and clean rooms. staff responsiveness was lacking and room maintenance needs attention.

I enjoyed a three-night stay in a room with great views. The nearby attractions were easily accessible with just a short walk. I appreciated the fresh seafood experience at the local restaurant. I went with my partner, and we felt welcomed by the attentive staff throughout our stay. The ocean view from the room was breathtaking. Outstanding customer service made our trip one to remember. I loved seeing the vibrant colors of the sunset from the balcony.

Our panoramic sea view room was simply stunning! Location was ideal, right in the heart of everything. The pool looked amazing, though the sun loungers were a bit of a game of musical chairs.

The hairdryer was more 'meh' than magnificent, and let's just say, I didn't see a concierge—my luggage could've used a helping hand!

Amazing stay with great vibes!

The staff were super friendly, and they even offered me a free upgrade to a room with a better view. The happy hour drinks at the bar were really tasty, but the restaurant was a bit pricey for what you got. Overall, such a chill vibe, made my trip memorable.

the air con was broken on arrival which made the night uncomfortable but the poolside bar service was spot on. loved the beautiful bathroom and that QR code ordering was easy for drinks. the pool area is lovely and inviting.

This place suits me perfectly with great amenities like fast wi-fi, a lovely outdoor swimming pool, and a fitness centre. On my first stay, the staff kindly returned my forgotten earpods. I highly recommend enjoying the spa services. I'm coming back for a business trip.

The pool view room provided a stunning backdrop, enhancing our evenings spent on the balcony amid refreshing rain showers. The proximity to the vibrant Esplanade made outings effortless, allowing us easy access to diverse dining options, including delicious roasted meats. While the room was generally comfortable, some staff interactions felt inconsistent, impacting the overall experience. The ambiance of the hotel itself was fantastic, but cleanliness could be improved in certain areas.