Friendly and helpful staff, quick replacement of broken aircon/heater. Comfortable room with ample workspace and storage. Convenient laundry room and smoking area. Smooth check-in process, accommodating staff helped with room change and airport transport. Good wifi, kettle provided in room. Tram station nearby for easy transportation. Close to restaurants and CBD. Clean and met expectations.

I had a great stay at a cozy inn in Melbourne. The location was perfect for me as it was close to my family. The reasonable price was a plus. Despite being in the middle of winter, the heating system kept me warm, and the electric blanket was a nice touch. The staff went above and beyond to provide me with dishes, cutlery, and even a toaster and microwave. The room was spacious and comfortable, and the nearby access to trains and trams made exploring the city easy. I highly recommend this hotel for a visit to Melbourne.

I also loved the fact that there was free in-room movies available, which provided some entertainment during my down time. the location of the hotel was great, with easy access to public transportation and key attractions in the city.

The shower in my room was a big disappointment. It was either scalding hot or ice cold, and even when I managed to find the right temperature, it would only last for a short period of time before turning cold again.

The staff were friendly and helpful, giving us an unexpected upgrade to a beautiful suite with great views. The room was warm and well-insulated from outside noise. The beds were super comfy and the bathroom was great. The location was perfect, with free parking and easy access to public transport. a fantastic experience.

Felt very secure, no complaints.

Wheelchair accessibility, convenient tram line, fantastic staff, helpful with area knowledge, microwave and toaster option. Opposite tram station, good central location, clean rooms, high ceilings, good parking.

Nothing to dislike.

I had a fantastic stay at this hotel! The staff were incredibly friendly and helpful, going above and beyond to make sure I had everything I needed. The rooms were spacious and clean, with updated bathrooms that were a real treat. The location was also very convenient, with easy access to the airport, city center, and a nearby supermarket. I couldn't have asked for a better experience!

No complaints at all, everything was great!

The location of the hotel is ideal with a tram stop right outside, making it convenient for those who rely on public transport. It is also close to various amenities and cafes in the multicultural Thornbury area. The staff were helpful and the rooms were comfortable, with clean amenities and good TV channels.

The carpets in the rooms were stained and in need of replacement.

We had a wonderful city break and the complimentary breakfast and parking were a bonus. the location was perfect, everything in walking distance. the staff were helpful and friendly, always ready to assist. the room was spacious and clean, with plenty of amenities on hand. We enjoyed our stay immensely.

Although our stay was good, there were some improvements that could be made. the noise from other guests in the corridor and the lack of soundproofing made it difficult to sleep.