The value for money was great and the room was lovely with nice decor and a fridge. The hotel's location was very convenient, walking distance from the hustle and bustle but quiet at night. The staff was helpful and friendly.

The breakfast menu could use some improvement.

The hotel’s location is great, as it is close to everything. It is near the centre, allowing you to easily explore the 1st district by walking or public transport. The rooms are spacious and modern, with nice bathrooms and comfortable showers. The staff is friendly and efficient, providing a quick check-in process. The breakfast offers a variety of choices and is very good. Additionally, the hotel provides extra amenities and privileges in the upgraded rooms.

The only negative aspect was the slow wifi speed, which should be improved for a better guest experience.

It is perfectly situated just across the bridge from the old city center, allowing us to easily explore the popular tourist attractions. The convenience of having the bus stop to the airport just 5 minutes away and the transportation to the Vienna International Congress center just 7 minutes away made our travel arrangements hassle-free. We were able to enjoy a leisurely 20-minute walk to the museum area, passing great shops and famous historical buildings along the way. The room was nice and the staff were incredibly helpful, going above and beyond to ensure our comfort. We were pleasantly surprised to find an enlarging mirror in the bathroom, adding an extra touch of luxury.

This place is highly recommended for families, providing enhanced comfort and quality services.

The rooms were quiet at night and the beds were comfortable. The accommodations were clean and the rooms were pleasant. The inside of the hotel was quite nice.

Felt to be welcomed, nothing to complain about.

Great location! I stayed at Mercure Wien City and the location was perfect. It was just a short walk away from St. Stephen's cathedral and the area was nice and quiet in the evenings. There was also a convenient Spa store nearby for any necessities. The hotel's location made it easy for me to explore the city.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We especially loved the cozy patio where we could relax after a day of exploring. The location was perfect, with easy access to transportation at Schwedenplatz and plenty of shops and restaurants nearby. We also appreciated the friendly and helpful staff, who made us feel welcome throughout our stay.

Nothing to mention.

Excellent location, close to metro and Stephanplatz. Polite staff, clean rooms and facilities. High quality hotel near old city and airport bus. Friendly and helpful staff. Small but clean and comfortable rooms. Convenient location and secure bike storage. Air conditioning and extensive breakfast options. Cosy and well-equipped room. Good location near city centre with affordable dining options. Inclusive minibar in Privilige rooms.

Convenient location near touristic attractions and public transportation. Friendly staff who provided personalized touches for special occasions. Clean and comfortable rooms with amenities like air conditioning and a kettle

Felt very comfortable and had no complaints about the hotel

Clean, large room. Enormous bed. Teapot and tea/coffee. Small refrigerator. Shampoo & soap. Quiet room and hotel. Great breakfast with a big choice of fresh food. Good location near the city center. Nice food quarter nearby. Relaxing evening options nearby. Reasonable price for great value. Professional and welcoming staff.

Was all great.

The breakfast was satisfying, with both hot and cold items and even fresh fruits and cakes. The tea selection was exceptional. The location was great, close to the city center and with easy access to transportation. the staff was kind and accommodating.

The soap dispenser in the bathtub was difficult to reach, causing water to spill on the floor. The lack of a shower option was also inconvenient.

The hotel is very conveniently located, with most of the main city centre attractions just a 5-minute walk away. it is only about 10 minutes' walk from St Stephen's Cathedral, which is a must-visit in Vienna. The rooms are clean, comfortable, and spacious, with a variety of amenities provided. The breakfast offered a great variety of delicious options, and the staff were pleasant and helpful.

The decoration in the room we chose was a bit outdated and not like the one in the pictures, but there was enough space and the air conditioning worked fine.

my stay at mercure in vienna exceeded my expectations. the friendly staff and their attention to detail, like a birthday surprise in the room, made me feel special. the clean and spacious room, with a comfortable bed and modern bathroom, was a delight. the location near the city center and the option to make tea or coffee in the room added to the overall experience.

Hairdryer not working.