We stayed at Mercure for a week in May. The staff were friendly and helpful. The rooms were clean and comfortable. The location is excellent, with restaurants and tourist attractions within walking distance. The hotel also provided a baby crib for our little one. our stay was enjoyable and we would be happy to recommend this hotel.

I recently stayed at this hotel for a few nights and had a wonderful experience. The staff at Mercure were incredibly helpful, friendly, and knowledgeable. The location of the hotel is perfect - just a quick 3-minute walk from Schwedenplatz metro station and all the major sights around the Graben. Despite the smaller size of the rooms, the bathrooms were surprisingly comfortable and had a great shower. I was very impressed with the service, location, and amenities at this hotel.

Can't recommend highly enough this hotel.

The hotel is conveniently located, with easy access to many tourist attractions and within walking distance to St Stephen's Cathedral. The rooms are comfortable and clean, and the staff at the front desk are professional and friendly. The breakfast offered is varied and thorough, providing a good start to the day.

Some rooms may be smaller or have layout issues, causing inconvenience for guests.

I had a fantastic stay at this hotel. The staff is very friendly and always available to respond to questions. The room was clean, comfortable, and cozy. The location is central to everything - shops, restaurants, and major attractions are all within easy walking distance. The breakfast had a lot of variety and choice.

Nothing.

The hotel is centrally located, with popular attractions such as Saint Stephen's Cathedral and the shopping area nearby. It is also conveniently located close to the city center and easily accessible by subway. Guests have appreciated the clean and comfortable rooms, with amenities such as a hairdryer and toiletries provided in the bathroom. The staff has been described as friendly and helpful, providing a warm welcome to guests. Additionally, the breakfast has received positive feedback, with a sufficient variety of options available.

Some guests have mentioned intermittent disruptions in the internet service during their stay.

Convenient location, short walk to city center and metro. Clean room with a great shower and mini fridge. Helpful staff, assisted with directions and reserved concert tickets. Secure bag storage until departure. Close to supermarket. Easy transportation options.

Location on this hotel could not be better. Schwedenplatz is near by with the subway to get around the city and within a walking distance is the whole old town with all the sightseeings. The room we had was a little cramped but very modern. We expected more sockets but found only two available for charging devices. Toilet was very modern and when asked we received additional ammenities. Water was added to the minibar daily. Restaurant/breakfast room was quite small and cramped so during rush hour expect to stand and wait and give way. Best way to get to the hotel from the airport is with the CAR train and subway to Schwedenplatz. Taking a taxi will result in a ridiculous amount of driving due to the numerous oneway streets.

This place is right in the middle of an interesting and lively neighborhood, with beautiful architecture all around. Everything is easily accessible by walking, including lots of great restaurants. The staff were so helpful and welcoming, and I appreciated the little extra touches like the welcome drink and room service.

Highly recommend this hotel to anyone!

Great value for money, the room was comfortable and well-designed. The location was perfect, right in the heart of the city with plenty of attractions nearby. The staff was friendly, professional, and always willing to help.

The breakfast could have been better with more variety.

Excellent location. Friendly and helpful staff. Walking distance to attractions and restaurants. Organized airport transport. Clean and tidy rooms. Great breakfast with Austrian treats. Free bottled water in the room. Good onsite restaurant.

Nothing negative to say.

Complementary welcome drinks and a welcome snack on arrival were a pleasant surprise. The hotel was situated in a lively area with an abundance of dining and entertainment options, making it easy to explore the city on foot. the room was clean and comfortable.

The breakfast room layout was not well thought out, with a toaster blocking access to other areas. On one occasion, a food order was forgotten, resulting in frustration and wasted time.

Good location, near St Stephen and Danube. Helpful staff. Free walking tour. Clean room with interesting bathroom door.

I really felt I got great value for my money at Mercure. The room was clean and comfortable, and the hotel's central location was perfect for exploring the city. The staff were friendly, helpful, and made me feel welcome throughout my stay.

The breakfast option could be improved with better quality coffee. The self-service machine wasn't in the best condition, and the breakfast itself was a bit lacking.

Great staff, especially the bartender/waiter at GO!Wien. Excellent breakfast with a cozy atmosphere. Perfect location near St Stephen's Cathedral.

Would recommend this hotel.