Our recent stay at Novotel was a pleasant experience. The newly upgraded facilities and improved management made a noticeable difference. The staff was always friendly and eager to help, providing a warm and personal service. The cleanliness and tidiness of the public spaces impressed us, especially the well-organized pool deck. The hotel's location was convenient, with affordable taxis readily available. The efficient check-in and check-out process was a refreshing change from previous experiences. We also appreciated the management's effort to welcome guests personally. The consistent infrastructure and atmosphere across all Novotel hotels gave us a comforting feeling of coming home. Despite some minor drawbacks, such as limited wifi access and spartan room furnishings, we found the Novotel Cotonou to be an excellent value for business travelers in Benin. we highly recommend this hotel for a satisfactory stay.

Comfortable bed, nice furniture display, spacious room for two, in-room breakfast, large TV, good view.

Friendly staff. Great location and ambiance. Fresh fruits and juices. Variety of nicely presented food. Lovely garden

Cannot find any fault.

I recently stayed at Novotel in Cotonou for a few days for a business trip. The hotel had a comfortable king size bed and the room was nicely furnished. The size of the room was perfect for two people. They served breakfast in the room which was a nice touch. The hotel had a large TV and a decent view from the room. The staff were friendly and the variety of food served was impressive. The hotel also had a lovely garden and a nice outdoor area around the pool.

I recommend this hotel.

The hotel has a nice pool area and free airport shuttle. Breakfast was delicious with a variety of options. The location is convenient for the airport.

Comfortable king size bed, nice furniture, good size room for 2 people, breakfast in the room, large TV.

Felt like relaxing at home, no reason to complain.

As a woman traveling alone, I had a wonderful experience at this hotel. The location was perfect, being very close to the conference center and in a good part of town. The room was spacious and clean, with a comfortable bed and a modern bathroom. The staff provided excellent service, ensuring that all my needs were met. The breakfast was delicious, with a variety of options to choose from. Additionally, the hotel had facilities such as a bar and a pool, making my stay even more enjoyable.

The WiFi connection was unreliable.

The hotel had a great location, friendly staff, and a lovely outdoor area. The breakfast was varied and tasty, and the free shuttle to the airport was appreciated.

Liked everything.

The hotel is located near the beach, offering great views. The 25m pool was a highlight, perfect for swimming laps. The rooms were clean and new, with comfortable beds and plenty of space.

The hotel claimed to be on the beachfront, but there were apartment buildings blocking the view. Additionally, the level of service was lacking, with forgetful staff and a lack of maintenance in the rooms.

I had a great stay at this hotel! The location was super convenient, being very close to the airport. It made my travel experience so much easier. The hotel is situated in a safe neighborhood, and I felt very secure during my stay. The staff were friendly and attentive, always ready to assist with any request. The room service was excellent, and the housekeeping did a fantastic job of keeping the room clean and tidy. The hotel also had a variety of amenities and services, including a restaurant right next door, which was very convenient for meals. The free shuttle service to the airport was a bonus and saved me a lot of hassle.

This place is highly recommended for families looking for a luxurious and comfortable stay.

Mushroom lovers will be disappointed, juice from carton instead of freshly squeezed, friendly staff, nicely appointed hotel with outdoor pool area, varied and tasty breakfast. Lovely garden, no health issues, variety of food nicely presented, free shuttle, friendly staff.

I had a fantastic stay at this hotel. The location of this place is perfect, with the beach and conference center just a stone's throw away. The hotel is situated on the sea front in a safe neighborhood, which made me feel secure throughout my stay. The service here is top-notch, with friendly staff always available to assist with any request. The room service, housekeeping, and laundry services were prompt and efficient. I also appreciated the free airport shuttle, which made my travel arrangements so much easier. I couldn't have asked for a more comfortable and convenient place to stay.

I would recommend this hotel to anyone looking for a luxurious and comfortable stay.

The hotel had a lovely outdoor pool area, tasty breakfast, comfortable king size bed, nicely furnished room, free shuttle to the airport.

Hard to think of anything.

The hotel is nicely appointed with a lovely outdoor area around the pool. The breakfast was varied and tasty. The location for proximity to the airport is good. We appreciated the free shuttle to the airport.

Never received an apology from the management.

Clean and comfortable rooms with beautiful ocean view. Friendly and helpful staff. Location right on the beach and a short ride from the airport.

Limited food options on the menu. Pool could have been cleaner.