We had a fantastic stay! The hotel was clean and had excellent facilities. The location was perfect, close to the subway and within walking distance of many eating places, including the delightful Mancini Italian Restaurant. The staff, especially Lewis and Rodrigues, were incredibly friendly and helpful, providing us with great guidance on exploring the city and how to get around. The breakfast buffet was nice and the air conditioning in our comfortable room was good.

Nothing for me.

My recent stay at Novotel was enjoyable with spacious and clean rooms. The gym facilities were great and the staff were helpful and friendly. My room had a great view of the city. I will recommend this hotel.

I was pleasantly surprised by my recent stay at Novotel. The hotel's location was excellent, with easy access to the metro and nearby shopping mall. The staff, especially Rodrigues, were exceptionally helpful and made my stay even more enjoyable. The breakfast was also very good, with a variety of options to choose from. I would highly recommend Novotel for a comfortable and convenient stay in Sao Paulo.

We had a wonderful stay at this luxurious 4-star hotel. The location is superb, being very close to the metro station, which made getting around downtown incredibly convenient. The staff were friendly and the rooms were large, up-to-date, and clean. The bed was extremely comfortable, ensuring a good night's sleep. We also enjoyed the delicious food at the on-site restaurant. the hotel provided enhanced comfort and quality services, making our stay here a truly enjoyable experience.

Although we had a great stay, there were a few minor inconveniences. The hotel lobby was often crowded and there seemed to be a shortage of staff to handle guest demands.

Friendly staff at check-in and check-out. Stayed on the 25th floor with great views. Excellent facilities and 24/7 room service selection. Best Novotel I've stayed at.

As a satisfied guest at Novotel, I stayed here for a few nights on a leisure trip. The staff was incredibly friendly and eager to assist with any request, all handled promptly and with a smile. The room was clean and spacious, providing a comfortable space to relax. The buffet breakfast was top-notch, offering a wide variety of delicious options. The wifi worked well throughout my stay. excellent value for money and no complaints.

Couldn't recommend this hotel more.

Excellent breakfast, polite staff, central location, easy public transport access, comfortable bed. English communication can be an issue, but staff go out of their way to assist. Near metro and Municipal Theatre. Be cautious at night. Good gym. Close to Plaza Republica market and Catholic church with great shops and restaurants nearby.

The location was ideal with a vibrant market nearby, great for shopping and exploring. The staff was attentive and helpful, especially Guilherme. The breakfast was scrumptious and the room was comfortable. Good air conditioning and friendly staff like Lewis.

Couldn't fault.

We had a very comfortable stay at Novotel. The beds were cozy and the rooms were clean.

I recently stayed at this 4-star hotel in downtown Sao Paulo and had a fantastic experience. The location is incredibly convenient, with the metro station just a short walk away. This made it really easy to explore the city and get around. In addition, the hotel offers a range of services and amenities that enhanced my stay. The room was spacious and comfortable, with air conditioning to keep me cool in the hot Sao Paulo weather. The staff were also incredibly helpful and friendly, making sure all my needs were met. I highly recommend this place to anyone visiting Sao Paulo.

My stay at this hotel was absolutely wonderful.

Friendly staff, decent breakfast, spacious and clean rooms. Safe and convenient location with nearby bars, restaurants, and shops. Easy access to taxis and good restaurants within walking distance. Efficient air conditioning and comfortable beds.

The hotel is conveniently located near many local eateries, including the popular Famiglia Mancini restaurants where we celebrated a birthday. Despite the area feeling a bit unsafe at night, we felt at ease knowing we were close to the Mancini Italian Restaurant. The room was clean and comfortable, and the service was friendly and helpful. The breakfast offered a variety of delicious options. We also enjoyed the view from our room and appreciated the available facilities and room advantages, as mentioned in other reviews.

The constant chaos at the reception desk while checking in and out was a hassle and could be improved.

I had a fantastic stay at this hotel in the city center. The location is excellent, with everything close by, including the metro station. The staff were very friendly and helpful. The rooms were clean and modern, with a comfortable bed. The breakfast was delicious and had a good variety of options.

N/A.

Friendly staff, prompt service, clean and spacious rooms, great buffet breakfast, reliable wifi. Good location with nearby restaurants. Early check-in was arranged. Surprisingly secure elevator system. Value for money.

The breakfast provided at the hotel was excellent, with a wide range of options and delicious food. The staff was very polite and helpful throughout our stay. The hotel's central location made it easy for us to access public transport and explore the city's tourist spots.

The carpets in the hotel were dirty, which gave a negative first impression. The towels provided were small, skimpy, and slightly gray, which was not up to the standard we expected.