I had an excellent stay at a great hotel in a perfect location. When my plans changed due to a delayed flight, the hotel staff was incredibly accommodating and changed my reservation without any issues. I was pleasantly surprised to be upgraded to an executive king room on the executive floor, which was spacious and comfortable. The room had good A/C, a great shower and bath, and plenty of hot water available 24/7. The bed was comfortable and the room was quiet throughout the night. I also loved the serene and comfortable atmosphere of the executive lounge on the 4th floor. The fact that the hotel is attached to a shopping mall was a huge convenience, with numerous restaurants to choose from. I highly recommend staying at this property.

The hotel has a convenient location, with several restaurants in the complex near the WTC area. It is also close to a shopping centre that offers a good selection of reasonably priced restaurants. Additionally, it is near a meeting center, making it a suitable choice for business travellers. The rooms are well-appointed and offer a comfortable stay. The staff provides friendly and great service, ensuring a pleasant experience. Guests can enjoy a tasty breakfast buffet and access to a lounge with happy hour.

The fitness center could be more well-appointed.

The location is great! Lounge area for work and meetings. Upgrade for anniversary celebration. Excellent service and helpful staff. facilities

No complaints.

We got great value for our money with a complimentary room upgrade and excellent service from the helpful staff. The hotel facilities were top-notch and the location, although in a business area, was convenient with a short ride in a car or Uber to the places we wanted to visit.

Food for breakfast could have been better with more variety.

Best location, close to major attractions and amenities. Great breakfast buffet with plenty of options

Worst internet connection, WiFi did not work properly in certain parts of the room. Tiny fitness room with limited equipment

We had a fantastic stay at this hotel. The staff was very helpful and made sure our anniversary celebration was special. The hotel facilities were excellent and we appreciated the upgrade to a spacious room. The location in a commercial area was convenient, with a direct connection to a shopping center that had a great selection of reasonably priced restaurants.

Nothing, it is perfect.

The 15th floor lounge was good. Facilities were OK. Some staff were kind and polite. Got an upgrade for our anniversary. Good facilities and helpful staff.

Everything was spot on.

Spacious room, soft bed linen. Quiet airconditioning. Decent wifi, slightly slow. Convenient connection to shopping center with affordable restaurants. Friendly and helpful reception staff. Efficient problem resolution. Amazing breakfast. Reasonable price. Prompt and tasty room service. Nice tub in room. Excellent service for anniversary celebration. Good facilities. Need transportation in commercial/business area.

The hotel staff at Sheraton Sao Paulo Wtc Hotel were incredibly attentive and went above and beyond to make our stay memorable. We had a small incident with a broken wall in our room, but they immediately addressed it and ensured the safety of our family. We felt heard and taken care of throughout our stay. I highly recommend this hotel for its exceptional service and commitment to guest satisfaction.

Spacious room, comfortable bed. Good airconditioning. Convenient shopping centre connection. Reasonably priced restaurants. Great location. Good price. Fast room service. Nice tub. 15th floor lounge. Kind and polite staff.

Can't fault the property in any way.

The value for my money was excellent - the room was spacious and the bed was incredibly comfortable. The hotel's location was convenient, with a direct connection to a shopping center with plenty of dining options. The staff at the hotel were extremely friendly and helpful, making my stay even more enjoyable.

The only thing that could have been improved was the menu for breakfast - there could have been a wider selection of fruits available.

I recently stayed at a hotel in Sao Paulo and had a positive experience. The location of the hotel was excellent, with two shopping malls and a park nearby. The bed in the room was comfortable and the amenities provided were diverse and ample. The room itself was spacious and had a tub and shower in the bathroom. I would recommend this hotel for a business trip as it offered a convenient location and comfortable accommodations. Although the gym was small and basic, it served its purpose. While there were not many power outlets in the room, I found that the overall stay was satisfactory. I would recommend this hotel for a business stay.

Comfortable and spacious room. Friendly and helpful staff. Good connection to shopping center and restaurants. Wifi can be a bit slow.

In terms of location, the hotel is very close to some great restaurants and shopping areas, making it easy to get around. The rooms were also clean and comfortable, and the staff were polite and helpful when needed. Plus, the atmosphere within the hotel was generally calm and relaxing, making for a pleasant stay.

My experience at the hotel was not entirely positive. The breakfast was subpar and left me feeling disappointed, especially considering the price of the stay.

My stay at this hotel was nothing short of luxurious. The attentive service provided by the staff was exceptional. The room was spacious and comfortable, with exclusive amenities that met all my needs. In the morning, I enjoyed a delicious in-room breakfast served with a beautiful view. The facilities were spotless, including the sauna and swimming pool. The hotel's location advantage in the business district made it easy to go anywhere. Live entertainment and massage services were offered, providing full entertainment during my stay.

Although the hotel had excellent facilities, the restaurant offerings were limited. It would be great to see more special diet menus that cater to a range of dietary requirements.