The central location, bright and clean room, convenient bathroom with a bath, helpful and friendly staff, easy access to local amenities and points of interest.

Everything was fantastic.

The hotel's location is incredibly convenient, with its close proximity to the city center and walking district. Guests can easily explore the city and enjoy the bustling atmosphere. The rooms offer functional and fully serviced accommodation, ensuring a comfortable stay. The breakfast buffet is satisfying, with a variety of options available. Additionally, the staff are friendly and welcoming, making guests feel at home.

The parking situation is severely limited, causing inconvenience for guests with vehicles.

Great location near attractions, friendly staff, diverse breakfast, spacious and clean room with large balcony and ample storage. Perfect for the price. Highly recommend to anyone visiting.

I had a very pleasant stay at Hotel Downtown - Top Location In The Heart Of Sofia City. The room was clean and comfortable, and the bathroom had all the necessary facilities. The air conditioning was excellent, keeping the room cool despite the hot temperature outside. The staff at the front desk were helpful and friendly, always ready to assist with any inquiries. The hotel is conveniently located in the center of town, making it easy to explore the city's attractions. I had a great experience and would recommend this hotel.

I had a fantastic stay at this hotel! The location was perfect for me, situated in a quiet area yet still within walking distance of the city center. The staff provided great customer service and were always there to assist me with any queries or needs I had. The room amenities were excellent, including a flat-screen TV, mini-bar, and a comfortable sitting area. The buffet breakfast in the dining restaurant was delicious and had a wide variety of options to choose from. The staff really went above and beyond to make sure I had a pleasant stay.

Families will find this hotel to be a great choice.

Fantastic location, friendly staff, diverse breakfast, spacious and clean room, great value for money.

Nothing.

The staff at this hotel were absolutely incredible - super polite, kind, and always ready to help. The location is in a safe neighborhood and within walking distance of all the attractions. The lobby is a lovely place to relax. The rooms were nicely decorated with a big, comfy bed and a good shower. The breakfast options were great and the staff was very helpful. a fantastic stay!

I had an amazing stay at this hotel! The value for money was excellent, and the room was fantastic with a big, comfy bed. The location was perfect, right in the heart of the city, and the staff were incredibly friendly and helpful.

The breakfast menu could have been improved by replenishing the food and drinks more quickly.

Had a great Christmas experience here! the hotel was clean and the staff was extremely helpful. the location was perfect, close to both parks and shopping areas. the breakfast was delicious, especially the pastries and coffee. the hotel provided free parking which was very convenient.

The rooms were a bit outdated, and the heating system was difficult to control. the Wi-Fi connection was a bit slow and inconsistent at times, but it wasn't a big issue as we spent most of our time exploring the city.