Exceptional staff, especially Yordan. Easy transfers. Convenient bar and cafe. Incredible location. Clean, comfy, quiet rooms.

I had a wonderful stay at this charming hotel. The central location was brilliant, making it easy for me to explore the city. The room was massive and provided me with total comfort. The bed was one of the comfiest I've slept in, and I loved the added touch of robes and slippers. The availability of both a bath and shower was a bonus, and the amenities provided were top-notch. I opted not to have breakfast at the hotel, but there were plenty of nearby cafes and supermarkets. I couldn't fault my stay - it was extremely comfortable.

The hotel had very spacious and clean rooms, with high ceilings and comfortable furniture. The location was central, with popular attractions and restaurants within walking distance. Additionally, the staff was friendly and helpful throughout our stay.

The breakfast offered at the hotel was overpriced for the quality provided. It would have been better if a pot of coffee was available.

The hotel's location was excellent, with great facilities. The rooms were clean, spacious, and comfortable, with a fantastic bed and TV. The staff were very kind and professional, going above and beyond to assist guests with parking and other needs. The breakfast served in the cozy restaurant was also very good.

Almost perfect.

During our stay, we couldn't have asked for a better location. The hotel is right in the heart of the city, adjacent to a beautiful park. It was so convenient to have everything within walking distance. The rooms were incredibly spacious, with luxurious furnishings and comfortable beds. The bathrooms were also large, well-maintained, and stocked with toiletries. The staff provided excellent service and were always friendly and helpful. We were especially impressed with the delicious breakfast buffet, offering a wide variety of options. The views from our room were breathtaking, overlooking the park and city skyline.

The limited number of power plugs in the room, which proved to be a bit inconvenient.

We had a fantastic stay at this hotel. The rooms were huge and clean, with a comfortable bed. The bathroom was spacious and had great amenities, including bath salts and bubble bath. The staff members were friendly and went above and beyond to assist us. The location was perfect, right on a park with outdoor bars, and within walking distance to St Alexander Nevsky Cathedral where tours depart. We also loved that it was within walking distance to Vitosha Blvd with lots of restaurants, shops, and a supermarket nearby. The breakfast was delicious, with fresh prepared omelettes.

Everything great.

Great location near shops, restaurants, and historic sites. Spacious and clean rooms with comfortable beds and modern bathrooms. Professional and helpful staff.

Unpleasant smell in the room and throughout the hotel. Disappointing breakfast buffet with lack of food and missing coffee cups.

I had a fantastic stay in this hotel. The staff were extremely helpful and friendly, making me feel very welcome. The rooms were incredibly spacious and well-furnished, ensuring a comfortable stay. The hotel's location right in the center of the city was perfect, allowing for easy access to all the attractions and amenities. Additionally, the hotel offered secured underground parking, which was convenient for those traveling with a car.

Could not be improved in any way.

Loved the huge and clean rooms, and the convenient location. Was impressed with the omelette station at breakfast. had a wonderful stay at the Grand and would recommend it.

Great location, spacious rooms, secure underground parking available. Friendly and helpful staff. Highly recommended.

Stayed in a spacious corner room with incredible views. Professional and friendly staff. Suitable for those who prefer a classic hotel. Excellent location near everything.

Treated like royalty, no complaints whatsoever.

The hotel's location was perfect, with main attractions in Sofia within walking distance. We also loved that it was situated near Sofia's main street and next door to a lovely park, theatre, and the National Art Gallery. The hotel facilities were impressive, including a pool, fitness center, and sauna. The cleanliness was top-notch, and the staff at the reception were always helpful and friendly. The breakfast offered a wide variety of options, including delicious Bulgarian specialties.

Nothing at all.

This hotel simply exudes luxury and elegance. The spacious rooms were well-appointed with exclusive amenities. The exceptional service provided by the friendly staff exceeded my expectations. The Spa & wellness centre was a true oasis of relaxation, complete with sauna and treatment rooms offering beauty treatments and massage therapy. I particularly enjoyed the private facilities and garden area. The restaurants offered gourmet cuisine and in-room breakfast was a treat. The location advantages were unbeatable, in the heart of the city, close to major attractions.

The only minor issue was that the jacuzzi was not functioning during my stay. Despite this, there were still plenty of other options for relaxation and rejuvenation at the spa centre.

Spacious rooms: the rooms were incredibly spacious and clean, with a large bathroom that had both a shower and a bathtub. Convenient location: the hotel was located in the heart of the city, making it easy to explore all the main attractions within walking distance.

Unpleasant smell in bathroom: There was a sulfur smell in my bathroom, although my friends' bathrooms didn't have the same issue. Breakfast not up to 5-star standards: While the breakfast was good, it didn't quite meet the level expected of a 5-star hotel.

The centrally located establishment boasts spotless, spacious rooms with beautiful views of the city. Breakfast is most excellent and served by knowledgeable and pleasant staff. The concierge is highly skilled in handling unexpected travel issues to ensure guests have a hassle-free experience. The restaurant and cafe offer enjoyable dining options. The hotel's rug-changing elevators demonstrate attention to detail and quality service.