I had a fantastic stay at this hotel in a great location. It is centrally located near lots of places to eat and drink. The hotel itself is very traditional and gives a feeling of grandeur. The room I stayed in was incredibly comfortable, and I loved having a coffee machine and ample water. The breakfast provided catered for all tastes and was very nice. The staff were friendly, and the porters went above and beyond to please me.

Nothing to fault.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We were fortunate to have a very clear day and enjoyed the breathtaking view of the city and Vitosha mountain from our balcony. The hotel's location was perfect for exploring the city on foot and it was extremely close to the bus station. Every morning, we were treated to a delicious and varied breakfast spread. The staff were friendly, accommodating, and always had a smile on their faces.

Can honestly say there wasn't anything not to like.

Excellent location near main shopping street and attractions. Outstanding decor in bar and dining area. Over the top breakfast with unique options like honeycomb. Nice room with innovative electrical system. Helpful and polite staff. Delicious food from creative chef. a great choice for a hotel. Totally recommend it.

Felt relaxed, nothing to complain about.

Great central location near museums, churches, sites, and shops. High-tech, spacious rooms with luxurious toiletries and comfortable beds. Excellent breakfast with a wide variety of delicious options. Friendly and helpful staff. a fantastic hotel experience.

Excellent service with attention to detail - sparkling water served with lemon slices, ice bucket, tongs, serviettes, and mixed nuts. Good-sized rooms with coffee machine, plentiful bottled water, and friendly staff. Convenient location near the main promenade. Beautiful historic exterior and updated interior. Stylishly decorated room with balcony and comfortable king-size bed. Fabulous bathroom with unique features. Renovated with smart home system and neo-classic design. Clean and well-furnished throughout. Large and bright lobby area. Good quality food and fast room service. Helpful and friendly staff.

The breakfast was great, with a simple and basic but sufficient selection of items. The service was very good and responsive to all our requests. The reception employees, especially Venesa, were kind and helpful, going above and beyond to assist us, even when they were busy. The location of the hotel was ideal, just a two-minute walk from the main street and close to public transportation options, making it convenient for exploring the city.

We felt very welcome at the hotel and had no reason to complain.

The value for money at Hotel Balkan was great, with beautiful chandeliers, marble surfaces, and comfortable beds. The location was fantastic, right in the heart of the capital, and the staff were friendly and helpful throughout my stay.

The hotel breakfast menu could have been improved with more variety or options.

The room was spacious and comfortable with a clean bathroom. Despite the hotel undergoing restoration, the room was quiet and peaceful. The staff was professional and helpful, ensuring a pleasant experience. The hotel's iconic lobby and fresh flowers added to the charm. Plus, the hotel's excellent location allowed easy access to attractions and shopping. I highly recommend this hotel for a wonderful stay in Sofia.

We had a fantastic stay at this hotel in Sofia. The central location was perfect for exploring the city's top tourist attractions, and the metro station right next to the hotel made it convenient for us to arrive with our large bags from the airport. The hotel facilities were excellent, with smart touch control rooms and a beautiful ambiance throughout. We enjoyed a delicious breakfast with plenty of food choices, and the staff, from the cheerful reception to the helpful waiting personnel, made our experience even more enjoyable.

Nothings. We couldn't find any negative aspects during our stay at this hotel.

Amazing location, spacious room, upgraded tech, great breakfast selection, helpful staff.

Nothing not to love.

Convenient Location with Great Service!

I recently stayed at Balkan Palace in Sofia for a weekend getaway. The hotel's location in the city center was perfect, with easy access to shops, restaurants, parks, and public transportation. The reception staff were kind and helpful, even upgrading our room when we arrived in the early hours of the morning. I appreciated the gesture of complimentary water in the room. Despite the noise from the street and the daily wake-up call from the nearby church bells and musician, I enjoyed the charm and history of this beautiful old hotel.

I totally recommend this hotel.

Excellent location, delicious breakfast with a variety of options including vegan and gluten-free choices. Comfortable bed, nice view, and good soundproofing. Helpful concierge and friendly staff.

Best experience during Christmas getaway! Loved the cozy and warm room, perfect for the winter season. Location was ideal, with lots of nearby restaurants and bars to explore. The staff were friendly and provided excellent service, making our stay enjoyable.

Disliked the outdated rooms, in desperate need of renovation. The WiFi was unreliable and slow, causing inconvenience.

Fantastic location, super clean room, comfortable bed, Nespresso machine.

There was nothing I didn't like.