our stay at best western was amazing. it exceeded our expectations and was the perfect start to our honeymoon. everything from the spacious room to the friendly staff made our stay unforgettable. we loved the convenient location, close to transportation and shops. highly recommend it!

noise at night

The hotel is conveniently located just outside the main area of the city, providing easy access to all the sites we planned on taking in. The room was spacious and well-appointed with comfortable beds and upscale bed clothing. The modern bathroom was clean and had all the necessary amenities. The front desk staff were friendly and helpful, offering assistance when needed. The restaurant/bar was open all day/evening, providing convenience for meals and drinks. Additionally, there were machines for drinks and eatables and ice close by for added convenience. A pleasant stay overall.

The staff at the basement restaurant was unwelcoming and rushed customers out.

Great value for the money! The room was clean, comfortable, and spacious. The staff were incredibly friendly, helpful, and made our visit very comfortable.

The breakfast menu could have been improved with more options.

Great staff, comfortable beds, delicious breakfast, and convenient location for a night out with friends.

Felt like home, no complaints.

I stayed at Best Western for a few nights while exploring the city. The outdoor pool was a refreshing escape and the room was spacious and clean. The staff was friendly and the parking was convenient. I appreciated the built-in sockets in the lamp bases for all my tech gadgets. The bathroom was spacious and the TV had a good selection of channels. The hotel had all the amenities I needed, and the restaurant/bar was open all day. a comfortable stay at a great price.

I would definitely recommend this hotel.

Friendly staff, excellent housekeeping, warm pool, clean surroundings. Appreciated amenities such as fridge, coffee maker, microwave, and laptop friendly safe. Clean and comfortable room, very good restaurant food. Hot water and helpful front staff. Nice-sized room with laminate flooring and comfortable beds. Well-maintained hotel, awesomely friendly and helpful staff. Convenient public transportation options.

Clean, peaceful, good-sized room. Welcoming and friendly staff. Practical and pleasant room features. Great breakfast and bar service. Ideal location near rail stop and local restaurant.

Not one thing.

The staff gave us complimentary toiletries and snacks which was a nice touch. the hotel was located near a major highway making it easy to access. the beds were comfortable and provided a good night's sleep.

The location was not as central as we expected, requiring a bit of a drive to get to the city center. the noise from other guests was disruptive at times.

Clean and close to attractions, helpful front staff, excellent room service and food, convenient bathtub in room.

Everything was spot on.

We had a fantastic stay! The hotel was clean and comfortable, with spacious rooms and a comfortable bed. The staff were helpful, friendly, and made us feel welcome. The hotel had all the necessary amenities, including a coffee maker, microwave, and fridge, which made our stay more convenient. The location was perfect, as it was close to the downtown area and all the sites we wanted to visit. We would be happy to stay here again.

Nothing bad to say.

This hotel is definitely worth the value for money that you pay. The staff is very attentive to details and go above and beyond to make your stay comfortable and enjoyable. The location is great with easy access to all the landmarks in the area, either by bus or taxi. The rooms are spacious with basic amenities and we really appreciated having a kitchen and two beds. Although there was no carpet, the room was still decent.

Everything was fine.

I had such a comfortable stay at Best Western Plus Ottawa City Centre. The staff were incredibly friendly and helpful, making the check-in process a breeze. The rooms were spacious, clean, and quiet, providing a peaceful atmosphere for a good night's sleep. The gym was impressive for a hotel of this size, and it was great to see a variety of exercise equipment available. The food at the hotel restaurant was fresh and delicious, offering great basics at affordable prices. I also appreciated the unintimidating and comfortable atmosphere of the restaurant, perfect for solo travelers. I had a fantastic experience and will definitely be returning to this hotel.

Staff friendly, good location near hospital, excellent restaurant, clean and comfortable room, hot water.

Nothing all excellent.