The location of the hotel is excellent, offering breathtaking views of the mountains. Guests can enjoy the convenience of having a pool and hot tub on site. The beds in the chalets are comfortable, ensuring a good night's sleep.

Some guests have reported issues with cleanliness, such as dirty vents and floors. there have been complaints about inadequate kitchen equipment and outdated TVs in some of the rooms.

The location of the chalets was great, with everything close by. The hot tub was a nice feature. The space inside the chalet was fantastic, perfect for a family of 5. The manager was awesome and understanding, offering compensation for a water leak and quickly switching us to another suite.

Felt like they were family, no complaints whatsoever.

We had a fantastic stay at a beautiful chalet with comfortable beds and spacious rooms. The king bed in one room was a treat, and having two queens in another room was perfect for our big group of friends. The ensuite bathroom in one room was convenient, and the additional bathroom was a bonus. Plus, being able to bring our dogs made it feel like a home away from home.

Parking availability was limited.

We stayed at Mystic Springs Chalets & Hot Pools for 2 nights and had a wonderful experience. The two rooms, one with two beds, were perfect for our family. The peaceful silence at night ensured a good night's sleep. The staff at the front desk were incredibly friendly and helpful. The location, away from the main tourist area, was also a plus. a great stay!

We highly recommend this hotel!

We got great value for our money with an enormous and well-furnished suite that had everything we needed. The location was convenient, within walking distance of stores and restaurants, and the staff were extremely friendly and helpful.

The breakfast menu could use some improvement, maybe offering a wider variety of options.

The location of the hotel is fantastic, offering beautiful views and being centrally located for easy access to nearby attractions. The rooms are comfortable and clean, providing a cozy and enjoyable stay. The swimming pool and hot tub are well-maintained, with perfect temperatures and cleanliness. The kitchen in the apartment is fully equipped, providing guests with all the necessary amenities for a convenient stay.

Some other guests at the hotel did not adhere to the rules of the pool and hot tub, which may affect the overall enjoyment for some visitors.

We loved the beautifully furnished chalet with great layout and ample space. The kitchen was well-equipped with high-quality utensils and a large fridge. The heated pool and hot tub were perfect for winter relaxation. The exterior of the building was charming, and the mountain view from the bedroom was breathtaking. Complimentary coffee and coffee maker were a nice touch.

Nothing to complain about at all.

Nice facilities, easy kitchen, enjoyed pool/hot tub. Wonderful view, will return. Walkable to downtown. Helpful staff. Amazing beds, ensuite and additional bathroom. Bring dogs, comforts of home. Nicely furnished, good kitchenware, huge fridge. Winter dip in heated pool/hot tub. Pretty building. Close to shops/restaurants. Awesome mountain view. Good coffee and coffee maker.

Comfortable chalet with 2 bathrooms. Friendly and knowledgeable staff. Quiet rooms even with neighbors. Good location near shops, restaurants, liquor store, and local brewery. Well-equipped kitchen. Nice pool and hot tub. Availability of parking spots can be limited in the evenings. a fantastic place to stay.

The chalet had a great location, perfect for a Christmas getaway. We enjoyed the hot tub and warm pool, especially during the cold winter nights. the staff was friendly and accommodating to our needs.

There were a few aspects that could have been improved. the chalet itself could use some updating, as we noticed wobbly tables and chairs that could pose a safety concern.

Good parking, good wifi, great pool for kids, clean hot tub, friendly staff, great location.

It was all superb.

The proximity to popular attractions and amenities was convenient for exploring the area. the heated pool and hot tub were easily accessible - a nice bonus after a long day of activities. the two full bathrooms were much appreciated for our group's comfort and convenience.

The bed was uncomfortable and the cleanliness of the unit left much to be desired, with noticeable stains and unclean corners. the Wi-Fi was practically non-existent, making it difficult to stay connected.

The location of this chalet is excellent, offering great views of the mountains from the front. The nearby city center is within walking distance, making it convenient to explore and find good food options. The chalet rooms are pet-friendly and spacious, making it a great choice for families. The king bed in the condo is extremely comfortable, ensuring a good night's sleep.

The cleanliness of the chalet could use some improvement. It was necessary for me to clean the floor myself to ensure my dogs didn't eat crumbs from the corners.

Our group of 14 had an amazing time at Mystic Springs. The value for the money was unbeatable and the townhouses were spacious and well-equipped. The location was convenient, close to the town center and grocery stores. The staff were friendly and made us feel right at home.

The breakfast could use some improvement, maybe offering a wider variety of options.