Friendly staff, comfortable rooms, convenient location near the airport, connected to a shopping mall, nice amenities like rooftop terrace.

The hotel is conveniently located near an amazing mall, making it easy to go shopping or catch a movie at the INOX cinema. The rooms are well-made and soundproof, providing a comfortable stay. The hotel offers a Lavazza coffee maker in the room, allowing guests to enjoy a cup of coffee at their convenience. The staff is cooperative and prompt in their response, ensuring a hassle-free experience.

The number of complimentary bottles of drinking water provided in the room is limited, which may be insufficient for some guests.

The facilities at this hotel are fantastic. The rooms are soundproof and provide a stunning view of the airport. The breakfast spread is amazing and the infinity pool is really nice. The staff at the reception are incredibly friendly and willing to go above and beyond for their guests. The hotel is also conveniently located near City Centre 2 shopping mall.

Felt very lucky to have found this hotel, no complaints.

During my recent stay at Taj City Centre New Town, I had a fantastic experience with the hotel's airport transfer service. The chauffeur-driven car provided was immaculate and made our arrival seamless.

Although there were some minor issues such as the aging property and jacuzzi pool area, as well as some bathroom maintenance concerns, overall I highly recommend Taj City Centre New Town for a pleasant stay in Kolkata.

Convenient location with nearby mall and cinema. Clean and modern facilities. Comfortable bed and impressive bathroom. Delicious food and friendly staff. Rooftop terrace and infinity pool offer a relaxing escape. Will definitely return.

The breakfast was complementary, and the hotel was conveniently located near the airport. the staff were generally courteous and willing to help with any queries or requests.

The experience was not the best due to poor training of the staff. the check-in took a long time, and we were left to find our room on our own without any assistance.

From the moment I stepped inside the hotel, I felt like a VIP. the staff was friendly and attentive, making me feel like the most important person in the room. the exclusive amenities were luxurious and fulfilled all of my needs, including the relaxing Spa & wellness centre, refreshing Swimming pool, and rejuvenating Full body massage. the Restaurant provided me with delicious cuisine and offered In-room breakfast, Dinner, Bar/Lounge area, and Snack bar.

Although the room advantages were incredible, including a large and comfortable bed and breathtaking views, I felt like there could have been more private spaces for relaxation and quiet time.

Excellent service from friendly staff. Top-notch hospitality from Miss. Baby Chowdhury. Personalized attention and assistance throughout the stay. Extra mile efforts to ensure guest satisfaction. Convenient location near the airport. Comfortable and spacious rooms. Prompt and professional housekeeping services. Great dining experience at Swiss Cafe

Don't have any issues at all.