Sandman Signature Vancouver Airport Hotel & Resort, Richmond (Canada) - Deals & Reviews

We had an amazing family getaway! The kids loved the pool and waterslide, providing hours of entertainment. Plus, the hotel was conveniently located near food options and offered free shuttle service to the airport.

While the staff was generally friendly, we did encounter a few minor issues with room cleanliness that could be improved. Also, some areas of the hotel seemed a bit dated, but this didn't ruin our experience.

it’s almost as if cleanliness is a foreign concept here. disgusting, stale smell upon entry and elevators that could double as a garbage can were just the start. i truly expected a complimentary gesture given the inconvenience of the lackluster airport shuttle only going to the main terminal, but clearly, i woudlve been asking too much.

Staying here with my teen kids was fun, especially with the refreshing outdoor pool. We also visited the Canada Place Cruise Ship Terminal, which is a fantastic spot for unforgettable sights and activities. The staff sorted out our room issues efficiently, making our stay comfortable.

In my wife's opinion, the shuttle service needs improvement to accommodate families better.

The kids loved the pool and waterslide—a perfect setup for family fun. Convenient airport shuttle service made our travel a breeze!

The room had maintenance issues. the air conditioning didn't work initially and took time to resolve. Awkward lobby congestion due to large groups really detracted from the experience.

Everything! Friendly staff, spacious indoor pool, convenient shuttle service!

sandman is a great choice before a flight. the location is super convenient, just down the road from the car rental. the service was exceptional, and we really enjoyed the indoor pool with its fun 225-foot waterslide. it's a fantastic setup for families!

recommend

We took the kids to the indoor pool with a waterslide, which they totally loved! The hotel's location was convenient for exploring nearby attractions like the Canada Place Cruise Ship Terminal, making our family trip exciting.

My kids wished the cleanliness were better. the air conditioning was faulty.

The room was comfy, but the carpet was a bit grubby, and the air con felt old. Chur to the staff for being helpful, though!

great spot for exploring richmond's attractions and parks

the rooms were very clean and big in size. The pool area was a hit with the kids, allowing us to unwind after long walks around the nearby richmond nature park, which is just a short stroll away while also being close to a fantastic dining option at Denny's, making our stay truly enjoyable.

the pools were a highlight, especially the waterslide for the kids. the hotel needs a serious makeover.

the only downside was the view from my room. it faced the busy highway which was noisy. but the shuttle to the airport was super handy! friendly staff, and the pool was a great hit with the kids.

Needs some work.

Checked in for a work conference and had a bit of a rough start. My room was already taken, which was awkward. Kitchen totally messed up dietary requests too, like serving me a salad with soy when I said I couldn't have it. Food options at the bar were decent, though, but for $380 a night, I'd expect a lot more. Ugh.

It is a welcoming property with spacious rooms featuring a comfy mattress, convenient in-room amenities, and a lovely outdoor pool area with lounge chairs for relaxation and sunbathing!

The staff were super helpful, especially when I needed to extend my check-out due to a late flight✈️. The breakfast options from the coffee shop downstairs were delicious and had a great variety!

The air conditioning seemed a bit outdated and could use some attention.

the outdoor pool area was lovely, surrounded by trees. so close to good food options like Denny's and Chop. the staff were super helpful, especially when we got lost in the maze of hallways. all in all, a solid option!

Couldn't find any faults at all.