As guests with families, we loved the convenient location and easy access to main attractions. The hotel's lounge bar and restaurant had great food, with a friendly bartender named Ken. The maid service on our floor was outstanding, ensuring our rooms were spotlessly clean and the beds were comfortable. The hotel's attention to detail in room design and bathroom amenities was impressive. The staff, from the operations manager to the housekeeping and front desk associates, were welcoming and helpful. We also appreciated the exceptional laundry service provided.

Felt right at home, no reason to complain.

Close to Bloor Yonge metro station, lots of shopping and restaurants in the neighborhood, good grocery next door, spacious and well-maintained rooms, comfortable beds, good internet.

Felt quite safe, no complaints.

We had a freezing night at the hotel, but the staff at W Toronto went above and beyond to make our stay comfortable. They quickly provided us with a portable heater and made sure we had everything we needed to keep warm. The beds were also incredibly comfortable. I'd definitely recommend this hotel for their exceptional service.

We had a fantastic time during our romantic escape. The hotel's location was perfect, with key attractions and restaurants within walking distance. It made exploring the city so convenient. The rooms were spacious and clean, providing a comfortable and relaxing environment for our stay. Additionally, the staff was friendly and accommodating, making us feel welcome throughout our visit.

There were a few aspects that could be improved. The amenities provided in the room were minimal, and we had expected a bit more for the price we paid.

The hotel is modern, clean, and well-maintained. The staff are friendly and helpful. The location is excellent, with easy access to the subway and attractions like the Royal Ontario Museum. Room service was prompt and the food was good. The comfortable pillows and sheets added to the overall comfort.

It was all superb.

The hotel is located in downtown Toronto, making it convenient to access a variety of great stores and restaurants. Guests can easily explore the vibrant city and enjoy the diverse dining options available nearby. The team members at the hotel are attentive and helpful, providing excellent service throughout the stay. The hotel's location is also close to everything, including the subway, allowing guests to easily navigate the city and reach their desired destinations.

The hotel lacks modern facilities for guests to enjoy during their stay.

The staff were welcoming, friendly, and provided quick service. The beds were extremely comfortable and the rooms were clean and well-kept. The location was conveniently close to attractions and within walking distance to downtown.

Couldn't fault the stay.

We had a fantastic stay at this place! The location was perfect, right at center of the city, next to the Hudson Bay department store. Plus, it had direct access to the subway which made getting around a breeze. The room itself was top-notch, with comfortable beds and high-quality toiletries. We particularly loved the convenience of checking out through the TV and leaving the keys in the room. The staff went above and beyond to make our stay enjoyable, which was a refreshing change from other hotels we've stayed at in the city. We would definitely recommend this venue to our family and friends.

We didn't have the chance to try the breakfast we paid for as we couldn't find where to go. though, this hotel was a great choice and exceeded our expectations.

Comfy room, friendly staff, convenient location near subway.

The room was spacious and clean, with a comfortable bed and nice seating area. The hotel's location was perfect, with easy access to the subway station on Bloor and a variety of great stores and restaurants in the area. The staff members were helpful and friendly, and the hotel facilities were well-maintained.

No negatives from this place.

The location was amazing, just a few blocks away from everything! The hotel staff was perfection, from the operations manager to the housekeeping and front desk associates. They provided us with must-see locations. The 6th-floor bar was amazing, perfect for friends going out at night. The breakfast included was very good, and we loved that it wasn't a buffet. The restaurant staff was lovely, and the lounge bar had great food. Bartender Ken was very nice, and we always look forward to seeing him on every visit. The maid service on our floor was amazing, and our rooms were very clean. The comfortable beds and Marriott sheets were a plus.

Felt like family, nothing to complain about.

We stayed at this hotel and had a wonderful experience. The location was perfect, right in the heart of the city, with easy access to the subway and lots of shops and amenities nearby. We especially loved being right beside the Hudson Bay department store, as it made shopping so convenient. The hotel itself was very luxurious and provided enhanced comfort. The staff were incredibly friendly and accommodating, going out of their way to fulfill our requests. The room service was excellent and the housekeeping was top-notch. The hotel also had a fitness center and a beautiful garden area, which added to the overall enjoyment of our stay.

The only downside we encountered was the Wi-Fi charge. It would have been nice to have complimentary Wi-Fi, as most hotels nowadays offer it for free.

This hotel had a great location, right in the heart of downtown. It was easy to access the subway and there were plenty of shops and restaurants nearby. The staff was friendly and accommodating, especially in the executive lounge where they served a good breakfast with fresh fruit and hot eggs. The room was also very quiet, which made for a peaceful night's sleep.

There were a few things that I didn't like about this hotel. there was no pool available for guests.

The value for money at this hotel was excellent, and the room was tastefully designed and well-maintained. The location was convenient, with easy access to main attractions and great coffee shops nearby. The staff were welcoming, helpful, and provided exceptional service throughout our stay.

The breakfast could be improved by extending the hours on Sundays.

The staff at the hotel were amazing, always going above and beyond to help. They were friendly, accommodating, and understanding of any situation. The lobby was a great place to relax and enjoy drinks and snacks. The check-in process was fast and efficient, which was much appreciated.

One of the things I didn't like about my stay was the noise levels. There were other guests who were very loud outside of my room, disturbing my sleep both late at night and early in the morning.