The room was spacious and luxurious, perfect for a romantic getaway. We loved the amenities offered, especially the free shuttle service to key attractions nearby. The location was ideal as it provided easy access to the main attractions in the area. Additionally, the staff were friendly and helpful, making our stay even more enjoyable.

We were disappointed to find that the outside pool was closed during our visit. This was a letdown as we were looking forward to enjoying a swim during our romantic escape.

Clean rooms with beautiful decorations. Multiple dining options and activities. Outdoor barbecue buffet with included wine. Helpful staff assisted with air-conditioning issue. Convenient shuttle buses to attractions.

I recently stayed at Crowne Plaza Panda Garden hotel for a weekend trip to visit the pandas. The staff, particularly Aimee, Ivy, and Leona, went above and beyond to make my birthday special with gifts, a cake. The room had a stunning view and was beautifully decorated. Small touches like the welcome platter and kids toiletries made a big difference. The hotel has multiple eating options, including a barbecue buffet under the moonlight with wine included. Shuttle buses to the Panda Base and other areas were convenient. Excellent service overall.

I totally recommend this hotel.

The staff were friendly and accommodating, especially the concierge who gave great recommendations. The lobby was stunning and the buffet offered a good selection of dishes. The hotel was conveniently located close to the city center and the Panda Reserve, making it easy to explore both.

There were some communication issues with the staff, as not all of them spoke fluent English. Additionally, there were some maintenance issues, such as a crack in the bathroom that caused water leakage.

Spacious and clean rooms, perfect for a family vacation. The food served in the hotel was delicious. The hotel's proximity to the Panda breeding center was a major advantage and added fun to our stay. The friendly front office staff made us feel welcome and provided excellent service. My son had a great time during his stay, making it an ideal choice for a family holiday. Though it was a bit far from the city center, taxi service was readily available.

There were not many options for relaxation outside of the room. The lobby sofas were always occupied by people checking in or out, leaving us with nowhere to unwind.

Wow, where do I start? My stay at Crowne Plaza Panda Garden was absolutely amazing. The staff went above and beyond to make me feel welcome and valued. The rooms were beautifully decorated and restful. The food was delicious, especially the breakfast buffet. The chef even took the time to personally explain Sichuan cuisine to me. The hotel had all the amenities I needed, including toiletries, hairdryers, and plenty of bottled water. The staff's fluency in English was a huge plus. Every detail was taken care of with care and kindness. Thank you to all the staff members for making my stay so special.

Would absolutely recommend this hotel.

The staff were extremely kind, warm, and helpful, and spoke English well. They assisted us with all our needs and questions. The hotel was clean and beautifully decorated, providing us with a relaxing and comfortable experience. The breakfast was wonderful and included in our package. The hotel had various eating options and activities, such as an outdoor barbecue buffet on weekends. There was also a lovely walking area or park behind the hotel, perfect for a post-dinner stroll. The hotel's convenient location on the stone pathway made it very close to the panda sanctuary. The staff's assistance in checking the air-conditioning in our room and promptly moving us to a nearby room with a working air-con was much appreciated. The hotel also offered shuttle buses to the panda sanctuary and other areas in the city center. The shuttle driver was caring and even called us to remind us of the pick-up time from the panda sanctuary.

Nothing, all excellent.

The rooms are clean and well-decorated. There are multiple dining options available, including a weekend outdoor barbecue buffet with wine included. The hotel staff is polite, accommodating, and speaks English well. The hotel offers convenient shuttle buses to attractions such as the Panda Base and Tianfu Square. The location is excellent for visiting the Panda Garden.

The hotel offered a free shuttle service to the city center, which was convenient for exploring the area. The staff were friendly and helpful, always available to assist with any requests. Additionally, the breakfast selection was impressive, offering a variety of options to suit different tastes.

The lack of English-speaking staff made communication difficult and frustrating at times. The room service was unreliable and did not arrive as promised.

The hotel is very close to the Panda Base, within walking distance. The location is great for an after-dinner stroll. The staff was attentive and on the lookout for us.

Nothing, no complaints at all.

The upgraded suite was fabulous, with all the amenities and a comfortable bed. The hotel has a great pool, fake beach, and green area, perfect for families with young children. The staff were friendly and accommodating, even providing shuttle service. The clean rooms are well-decorated and the multiple eating options, including a moonlit barbecue buffet with wine, make dining enjoyable. The hotel is conveniently located near the Panda Base and offers shuttle buses to various areas in the city.

Impeccable customer service, unbelievable views, outstanding lounge facilities, convenient shuttle service, beautiful and clean swimming pools.

Nothing for me.

I stayed at Crowne Plaza for a weekend getaway and had a fantastic experience. The hotel is situated close to the Panda Base, with a free shuttle service. The park behind the hotel was beautiful, and although it was too early for the outdoor pool, the indoor pool was great. The room was spacious and had a stunning view. The staff, especially Aimee, Ivy, and Leona, went above and beyond to make my birthday special with gifts, a cake. The small touches like the welcome platter and kids toiletries added to the overall wonderful stay.

Would definitely recommend this hotel.

Excellent service, friendly staff who speak English well, and clean facilities. Beautiful garden and peaceful atmosphere. Convenient free shuttle service to the city center and the panda park. Lovely views from the windows. Comfortable beds for a good night's sleep.

Excellent service, friendly staff. Beautiful rooms, good amenities. Convenient location for visiting the Panda Base. Helpful concierge and English-speaking staff.