the staff were pleasant and helpful, and the check-in/out process was quick. the hotel had spacious main areas with a large bar, lounge, and dining room. the breakfast buffet had a great selection of food, including 'cook to order' items. the room was clean, comfortable, and had plenty of space to work and relax. a great choice for a stay in Shanghai.

Nothing all excellent 👍

The staff, especially the concierge team, were extremely friendly, helpful, and responsive. They provided us with lots of advice, including transportation and dining options. We were grateful for their assistance in arranging transport to Zhujiajiao in a short amount of time. The service at the hotel was exceptional, with everyone from the cleaners to the reception team greeting us warmly. The attention to detail made our trip truly memorable, and the hotel felt like a home away from home. I will definitely be returning to this hotel in the future.

Felt truly looked after, no complaints.

A splendid stay at the Intercontinental Shanghai Pudong. As a Spire Elite member, I received a complimentary room upgrade, which was a pleasant surprise. The location is perfect, with shopping centers and restaurants just a short walk away. The room was spacious and the bed and pillows provided a comfortable night's sleep. The staff were attentive and always went above and beyond to meet my needs. I highly recommend this hotel for a fantastic experience.

My stay at Intercontinental Shanghai Pudong was truly exceptional. The club level experience surpassed my expectations, with a one room upgrade and impeccable service. The 180 degree view from my spotless room was breathtaking, especially while showering with the electric blinds open. The club lounge on the 24th floor offered delicious food and drink options, accompanied by a stunning view. The staff went above and beyond, always attentive and making sure I had everything I needed. Despite the censorship of websites, the hotel provided wifi, though not the best. The convenient location in the financial district made it easy to access the subway station and explore the city. I highly recommend this hotel and will definitely be returning for future trips.

As business guests, we were impressed with the efficient and friendly service provided by the Database Staff. Their professionalism and dedication to their job made our stay enjoyable. The breakfast spread offered a good variety of food, including excellent fresh fruit juice. we had a positive experience with the facilities and amenities provided.

Felt very relaxed, no complaints at all.

Staff is helpful, prompt, and speak good English. They provided instructions for a passport issue and prepared a surprise for our anniversary. The room was excellent, with a comfortable bed. The breakfast was wonderful.

Excellent room decoration, comfortable bed, impressive atrium, friendly staff, complimentary wine, great breakfast.

Cannot find any fault.

As avid bike riders, we were thrilled to find that Intercontinental Shanghai Pudong offers bike rentals, allowing us to explore the city in a unique and exciting way. The staff was incredibly helpful in arranging local transportation and provided us with useful tips and recommendations for the best biking routes in the area. It was a fantastic way to experience the city from a different perspective and we thoroughly enjoyed our bike rides during our stay.

Felt completely at ease, no complaints whatsoever.

My check-in experience at Intercontinental Shanghai Pudong was seamless and efficient. The staff were friendly and accommodating throughout my stay. The rooms were clean, especially the club rooms with their okay high view. Although the breakfast was basic, with limited taste and variety, the service was excellent. Checking out was a breeze. I would highly recommend this hotel.

The hotel is conveniently located near a metro station, making it easy to explore the city. the rooms are nice and spacious, providing a comfortable stay. Additionally, the hotel staff are friendly and approachable, ensuring a pleasant experience.

We were initially concerned about the distance from Pudong airport to the hotel, but it turned out to be a pleasant surprise. Despite China's massive size, the commute was only about 45 minutes even during rush hour.

Although the location of the hotel in the financial district didn't offer much in terms of attractions, the bad weather during our stay made it less of an issue. We were more than content to stay in the comfortable and luxurious confines of the hotel.

The value for my money was worth it, especially considering the excellent breakfast and very comfortable bed. The spa/gym facilities were great and the staff were fantastic, providing helpful suggestions and making my stay stress-free.

The hotel breakfast could have been improved with faster service in the restaurants.

Excellent service and staff. Helpful and attentive reception staff. Convenient luggage storage option. Assistance in getting around and taxis. Decorated room for special occasion. Comfortable bed. Wonderful breakfast spread

No complaints.

The hotel is conveniently located near Century Avenue station, making it easy to travel around Shanghai using multiple subway lines. There are plenty of dining options in the area, with a wide variety of local restaurants just a few minutes walk away. The rooms are spacious and well-equipped, offering a comfortable and stylish stay. The staff are attentive and provide excellent service, ensuring that all needs are taken care of. The breakfast at the hotel is of a high standard, offering a range of delicious options to start the day.

The hotel does not provide a VPN, which means that guests may have limited access to certain websites and services.

The staff here is amazing - professional, friendly, and efficient. They take their job seriously and provide excellent service. The hotel facilities are top-notch, and the cleanliness is impeccable. The breakfast spread is delicious, with a great variety of food, and the staff serving it are kind and professional. The location is convenient, with easy access to transportation, including the nearby metro station and both international airports in this city.

Hard to think of anything.