Very helpful staff, comfortable beds and pillows. Convenient taxis available, but confirm price beforehand. Good breakfast buffet with plenty of options. Welcoming and professional front desk. Helpful staff with valuable information. Convenient location near important places.

We stayed at a hotel in Bogota for one night and were pleasantly surprised by the Sonesta Hotel. The staff went above and beyond to make us feel welcome, especially Juan who even brought us coffee to our room. The junior suite exceeded our expectations with its comfortable bed and two bathrooms. The location was great, in a safe neighborhood with a big mall across the street. The room was clean and the service was excellent. The breakfast buffet had a good variety of options. we had a tremendous experience at the Sonesta Hotel and would definitely stay there again.

The location of this hotel was excellent, with plenty of dining options and shopping malls nearby. The staff at the front desk were friendly and helpful, and quickly fixed any issues with the room. The rooms themselves were comfortable and clean, with a great shower.

The breakfast staff were quite rude and inattentive, taking a long time to serve drinks and ignoring requests. The breakfast itself was not up to par, considering the quality of the hotel.

We loved the comfortable beds and perfect pillows in our room at Sonesta Hotel. It made for a great night's rest. we recommend this hotel.

Modern facility with large rooms and attentive staff. Breakfast buffet offers a wide variety of delicious food, including fresh fruit, eggs, and juices. Free and reliable Wi-Fi throughout the property. Convenient location near a major shopping center with plenty of restaurants. Excellent value for money with the option for late checkout.

The staff at the breakfast room were incredibly nice and always ready to help, treating our family with a smile. The room was spacious and nice. The location was perfect, with a shopping center right across the street where we could also exchange money.

Felt right at home, no complaints.

I had a fantastic stay at this hotel! From the moment I arrived, the staff made me feel right at home. They were exceptional, kind, and incredibly helpful. As a first-time visitor to this city, I was a bit lost at first, but the staff and designated taxi drivers were there to assist me every step of the way. I felt safe using the hotel's taxis, and they provided valuable information on where to go and where not to go. The hotel's location in the north part of the city, in a nice safe neighborhood, was perfect. It was also very close to the main shopping mall, which was convenient. The rooms were extremely comfortable, with lounges on each floor providing extra space. And I must mention, the breakfast buffet was absolutely awesome!

Nothing not to love. Everything about this hotel exceeded my expectations.

Our family had a wonderful stay at this hotel located near a shopping mall and close to everything we needed. It was easy to get everywhere by taxi and we felt safe in this nice neighborhood. The spacious room and bathroom were great, and the breakfast was excellent. We also enjoyed using the good external gym facilities.

The front desk staff could have been more attentive and accommodating.

Comfortable rooms with lounges on each floor. Perfectly opaque window shades. Amazing complementary breakfast buffet. Off-menu salad at the sushi restaurant next door was out of this world. Friendly staff, neat location in good area. Always available taxi service with reasonably priced drivers. Excellent hospitality and service. Good restaurant. Great breakfast. Good security. Well maintained hotel. Clean and beautiful room. Delicious room service food. Perfect location near various restaurants and shops. Loved it and will stay again!

I recently stayed at Sonesta Hotel for a business trip. The staff was exceptionally friendly and always greeted me by name. The location is great, with a casino on-site for entertainment. The room was spotless, with a comfortable bed and a wonderful shower. The breakfast included made-to-order eggs and a delicious buffet with fresh fruit, pastries, and Colombian fruit marmalades. The staff in the restaurant and throughout the hotel were always smiling and provided prompt service. Additionally, the hotel is conveniently located near a mall with a 24-hour grocery store and plenty of shops and restaurants.

I would be happy to recommend this hotel.

As a light sleeper, I appreciated the quiet atmosphere and comfortable bed. Spacious room and amenities were a bonus.

Felt well looked after, nothing to complain about.

This hotel is absolutely luxurious from the moment you walk in. The exclusive amenities were exceptional and fulfilled all of my needs. The service was impeccable and made me feel like royalty. I was pleasantly surprised by the spa and wellness centre with its relaxing Jacuzzi, full body massage and head massage. The location advantages were fantastic too.

The only minor issue I encountered was the noise level when an event was taking place in the sports bar. However, this did not detract from the overall wonderful experience at this hotel.

The beds and pillows were amazing. Great location and facilities. Extremely professional and helpful staff. Lovely breakfast with excellent coffee.

Couldn't fault.

We had a fantastic stay at this hotel. The staff, especially Juan, was extremely accommodating, offering us coffee and providing excellent service. The room was beautiful, clean, and spacious. The hotel is located in a safe neighborhood with many great restaurants within walking distance. Additionally, there is a large shopping mall across the street, which was convenient for shopping and watching movies. The breakfast served at the hotel was delicious and had a wide variety of options. We were impressed with the cleanliness, hotel facilities, and the helpfulness of the staff.

Nothing for me.

Our stay at Sonesta Hotel was truly enjoyable. The hotel is situated in a lovely and safe neighborhood, offering a peaceful atmosphere away from the bustling city center. We were delighted to find the hotel located just across the street from the biggest mall in the area, making shopping and dining very convenient. The room was impeccably clean and beautifully designed, providing a comfortable and relaxing space. The service we received from Juan, one of the staff members, was exceptional. He went above and beyond to make our stay comfortable, even offering us coffee and bringing it to our room. The entire staff was knowledgeable about the city and provided us with valuable information about local activities and places to visit. Furthermore, considering the excellent service and amenities provided, the price of our stay was very reasonable. The breakfast served at the hotel was delicious and added to the overall positive experience. We would definitely choose to stay at Sonesta Hotel again in the future.