We had a wonderful stay at this luxurious 4-star hotel. The location is unbeatable, with close walking distance to all shops, water fountains, and restaurants. We loved being in the heart of the sightseeing area, making it easy to explore everything. The staff was extremely friendly and helpful, especially Yana from the wellness center who provided outstanding service. The room was beautifully decorated and the bed was so comfortable. We appreciated the air conditioning during the hot weather, and the view of the river and surrounding buildings from our window was stunning. The breakfast provided a good variety of options, including enough vegetarian choices for me. We also enjoyed a special jacuzzi treatment, which was a truly relaxing experience.

We highly recommend this hotel to family and friends.

I had a fantastic stay in this hotel in the center of a beautiful city. The location was perfect, right next to the river with easy access to nature. The cleanliness of the hotel was impeccable, and the staff, especially Marika and Violeta Sumatohina, were incredibly helpful and friendly. The breakfast provided a good variety of options, and the hotel facilities such as the swimming pool and saunas were top-notch.

Absolutely nothing to say about dislikes.

I had a fantastic stay at this hotel. The location was very convenient, with easy access to local bus transfers for a minimal price. The hotel facilities, including the sauna, Turkish bath, pool, and fitness room, were all complimentary and well-maintained. The breakfast was amazing, with a wide selection of options. The staff, especially the receptionist Alexandra, were kind, helpful, and made me feel at home. The hotel was also very clean, and the room upgrade was a pleasant surprise. I strongly recommend staying here.

None.

I had a fantastic stay at this luxurious hotel. The location was absolutely perfect, right in the heart of all the sights and next to the beautiful river. The room was well-decorated and the bed was extremely comfortable. I really appreciated the air conditioning, especially during the hot weather, and the view from the window was stunning. The breakfast was delicious with a wide variety of dishes to choose from. The spa area was well-maintained and I enjoyed a special jacuzzi treatment that was very relaxing.

I had a wonderful experience at this hotel and I would highly recommend it to anyone visiting this place.

The location was convenient, with easy access to local buses. The hotel offered complimentary access to a sauna, Turkish bath, pool, and fitness room. The breakfast and dinner were delicious and good value. The piano bar downstairs offered a great selection of liquer coffees. The room was spacious and clean.

Everything was fantastic.

During my Christmas stay, I really enjoyed the cozy and clean atmosphere of the hotel. The location was perfect, with easy access to restaurants and attractions nearby. Plus, the staff was incredibly helpful and friendly, making our stay even more enjoyable.

One aspect that wasn't as great was the cleanliness. We found some dirty cups in our room and the bathroom seemed like it hadn't been properly cleaned in a while.

I recently stayed at a luxurious hotel in a prime location. It is situated on the promenade leading to downtown and offers stunning views of the river. The service here was exceptional, with room service, dry cleaning, and bicycle hire available. The housekeeping staff ensured that the hotel was spotless, creating a wonderful atmosphere. The hotel also had medical facilities and laundry services for added convenience. Additionally, the airport shuttle was a bonus, making transportation hassle-free. Upon arrival, I was greeted with a welcome drink and the staff was more than willing to assist with any tours or tickets. The room amenities were top-notch, including ironing facilities, air conditioning, and a mini-bar. I also had a balcony where I could relax and enjoy the views. The in-room safe provided peace of mind, and the kettle was perfect for a cup of tea. The comfortable bed, along with the hair dryer, towels, and free toiletries, made my stay feel even more luxurious. the hotel provided enhanced comfort and quality services.

I recommend this hotel to anyone looking for a comfortable and luxurious stay.

The pool and saunas were clean. The Thai massage was great. The location was pleasant and fairly easy to find. Extensive breakfast with freshly cooked eggs. Spacious rooms and well-equipped bathroom.

The location of the hotel was fantastic, being in the center next to the river and close to all the major tourist sights. Additionally, it was only a short walk to the funicular that takes you to Diana's tower. The room was clean and comfortable, and the bathroom was functional. The staff at reception and in the hotel restaurant were friendly and helpful. The complimentary facilities like the sauna, Turkish bath, and pool were a nice bonus. The breakfast was good, with a decent selection of food. it was a convenient and pleasant stay.

The unfriendly and unprofessional staff, especially in the spa area.

Lovely location near hot springs, efficient and welcoming staff, spacious suites, beautiful lobby, safe neighborhood.

No complaints.

I had an amazing stay at a spa hotel in this city. The staff was extremely professional and welcoming, always ready to help. The hotel had big and cozy rooms, and even though they weren't the most modern, they were well aged. The location was great, near the beautiful collonade with loads of spa springs surrounded by stone columns. The breakfast was excellent, with a variety of options. The hotel also had a sauna and pool, which were nice additions to the stay.

Nothings

The hotel has a great location in the heart of a beautiful old town, close to many restaurants and attractions. Our room was clean and comfortable, and staff were friendly and helpful. We enjoyed sitting in the bar area, which was cozy and well-stocked. the prices were reasonable.

The bathroom was not cleaned properly, with cup marks and mysterious stains on the sink and toilet. the towels we received were stained which left a bad impression.

I had a wonderful stay at a charming hotel in a picturesque location. The room was clean and elegant, with a comfortable bed and a beautiful bath. The bar downstairs with live piano music was a great highlight. The breakfast had a wide variety of delicious food. The staff were friendly and helpful, making our stay even more enjoyable. I highly recommend this hotel for a perfect getaway.

Good breakfast buffet, professional English-speaking staff, big swimming pool, comfortable rooms with nice view, A/C and soundproof windows.

Great location. Friendly staff. Delicious breakfast with Prosecco. Free swimming and sauna. Fantastic river view rooms. Convenient parking. Amazing for a getaway.