Lovely amenities including multiple dining options, spa and gym facilities, and even a cinema room. Manager Noha went above and beyond to fix an issue with exchange rates. Great location for those seeking peace away from the hustle of the city.

As business travelers, we found the facilities at this hotel to be excellent. The location on a hill offers breathtaking views and the restaurants on-site were top-notch. The hotel's design is impressive, and there are numerous activities available for both children and adults. We particularly enjoyed the bowling alley and the well-equipped gym. Additionally, the staff was friendly and accommodating, making our stay enjoyable.

Felt extremely satisfied with our stay, no complaints whatsoever.

I recently stayed at Al Masa in Cairo for a week-long vacation. The hotel's stunning landscaping and architecture, along with its beautiful interior design, made it a truly exquisite experience. The staff provided exceptional customer service, going above and beyond to ensure our satisfaction. The convenient location allowed for easy access to nearby attractions, and the comfortable, clean rooms provided a relaxing retreat. Al Masa Hotel exceeded my expectations and I highly recommend it for a memorable stay.

Do recommend this hotel.

The gardens and pool at Al Masa Hotel Nasr City were beautiful. We enjoyed the restaurants and exceptional service. Although the gym closed early, we found it well-equipped. I recommend this hotel.

We had a fantastic stay at this hotel. The cleanliness of the rooms was top-notch, and the hotel facilities were impressive. The beautiful garden provided a lovely environment for walking, and we enjoyed watching the sunset from the rooftop. The breakfast served was amazing, and the staff, including Mahmoud at the reception and Ahmed and Mahmoud in the dining room, were incredibly polite and attentive. The location of this hotel in Madinat Nasr was convenient, as it was close to the airport.

Almost perfect, but the staff need to be more informed about the items in the rooms. We were charged for a non-existent chocolate and a chip we had purchased.

We had a wonderful stay at a beautiful hotel that felt like a peaceful oasis away from the busy city. The location was perfect, with the airport only a short drive away. Our room was spacious and clean, with a comfortable bed and all the amenities we needed. The staff were friendly and helpful, especially Mr. Ahmed Hosam at Reception who always welcomed us with a smile. The breakfast was delicious, with a great variety of options to choose from, and we loved spending time in the stunning gardens.

Some of the staff were unprofessional and unorganized, which detracted from the overall experience.

Positive Aspect Paragraph: The staff was friendly and attentive. The hotel had excellent decoration and a beautiful garden. Good TV channels and availability of restaurants and coffee shops. The breakfast buffet was great. The presence of a Masjid within the compound was convenient. The hotel relationship manager was positive and accepting of feedback. The checkout process was smooth. Received complimentary fruit basket and free minibar items.

Negative Aspect Paragraph:

During my Christmas stay, I appreciated the complementary snacks and drinks in my room upon arrival, as well as the lovely holiday decorations throughout the hotel. The location was excellent for exploring the city, with many attractions within walking distance. Another advantage was the efficient and friendly housekeeping staff who always kept my room tidy and stocked with fresh linens and toiletries.

The overall service at the hotel was unsatisfactory, with slow and unresponsive staff. The breakfast buffet was underwhelming, with limited options and poor quality food.

We had a wonderful stay at this beautiful resort-style accommodation. The lush gardens and excellent security made us feel safe and relaxed. The staff went above and beyond to please us and cater to our needs. The landscaping and maintenance of the plants were admirable, and the overall hotel decoration was excellent. We enjoyed the variety of TV channels and the availability of restaurants and coffee shops. The breakfast buffet was good, and the hotel even had a Masjid within the compound. We were also pleased with the attentive and positive hotel relationship manager who took our feedback seriously. The checkout process went smoothly, and we received a complimentary fruit basket and free minibar items.

Hard to think of anything 🤔

This hotel is a luxurious and exclusive venue that fulfilled all of our needs. The service was exceptional, with friendly and helpful staff. The spa and wellness centre offered a wide range of treatments, including massages and beauty treatments. The outdoor swimming pool was perfect for a relaxing day in the sun, and the garden area provided comfortable sun loungers to relax on. The restaurant served delicious halal food, with a poolside snack bar and bar/lounge area also available. The buffet breakfast had a wide range of options, including special diet menus.

The only minor issue we experienced at this hotel was the lack of beach umbrellas available. However, this slight inconvenience did not take away from the overall luxurious and enjoyable experience we had.

The hotel offers spacious rooms, comfortable beds, and modern, clean restrooms. The property boasts beautiful landscaping and a well-maintained environment. The hotel is quite large, offering a sense of excitement and the opportunity to get lost in its grandeur. Highly recommended for those seeking a fun and relaxing getaway.

Felt like home, no complaints.