The hotel's staff is exceptionally helpful and friendly, making guests feel at ease as soon as they arrive. The location of the hotel is excellent, with stunning views of the sea and a beach right in front. The Mongolian and Egyptian restaurants offer great options for dining, with Sheff El-Araby being especially attentive. The rooms are spacious, clean, and modern, while the facilities, such as the three pools and the animation team, cater to every visitor's needs.

Some aspects of the hotel could be improved, such as the quality of local-made liquors and sparkling wine on offer, as well as the use of single-use plastic cups at the pool bar.

I had a fantastic time at Sunrise. From the moment I received a call from the Front office manager, Mr Mohamed Taher, to the moment I checked in, the staff made sure I had a wonderful experience. The room was clean and well-furnished, thanks to the Hotel Manager, Mr Alaa El Sayed, who paid attention to every detail. The food at Jewel, Jamila, The Indian, and The Italian Restaurants was delicious, and the staff was extremely helpful. I enjoyed the heated pools and the beautiful beach. The animation team made my stay even more enjoyable with activities like beach volleyball, yoga, and aqua gym.

I had some issues during my stay. The hotel struggled to accommodate my vegan diet, even after explaining multiple times what I wanted.

The location of the hotel was fantastic, with a beautiful beachfront and an aqua park that provided a lot of fun for both kids and adults. the manager was very cooperative and always available to solve any issues that arose. the staff, including Remon at the beach restaurant and Essam at the main restaurant, were friendly and provided great hospitality.

Some of the furniture in the beachfront rooms was a bit old and could use some updating. There were also some waiters who seemed a bit bored with their job.

sunrise exceeded my expectations during this wedding ceremony. the staff provided exceptional service and made us feel cared for and welcomed. we appreciated the attention to detail and the sincerity shown by the team. we will definitely be back!

Amazing staff, VIP treatment, wide range of facilities, beautiful beach, clean rooms, excellent service.

Could not be improved in any way.

Great location, friendly staff, excellent room quality and upkeep, wonderful garden and swimming pool area, nice gym.

Despite the negatives, there were a few positive aspects of my stay at the hotel. the food options were quite good. There was a variety of dishes available and the quality was decent. Secondly, the hotel had a beautiful pool area with comfortable sun loungers. It was a nice place to relax and soak up the sun. Additionally, the hotel had a fitness center, which was a plus for those looking to stay active during their vacation.

There were a few aspects of my experience at the hotel that did not meet my expectations. the cleanliness of the rooms was not up to par.

We were impressed with the amazing service from the animation team when my daughter got lost. They went above and beyond to help find her quickly. The pools and greenery were lovely, and the beach was stunning. we recommend this hotel.

Stunning grounds and beautiful panoramic views everywhere. The swimming pool area is clean and inviting. We enjoyed the delicious bread and pastries in the morning. The doctor at the hotel was friendly and helpful. The staff made a special birthday cake for my son, and the lifeguards were friendly and attentive. I highly recommend this resort for a fantastic vacation experience.

The property offers clean rooms, a private beach, and multiple pools including an aqua park. The staff, particularly Wael, Mohammed, and Sayed, are friendly and welcoming. Additionally, there are daily parties for both children and adults.

We had an amazing stay at this hotel. The staff was extremely friendly and welcoming. They always greeted us with a smile and made us feel at home. The cleanliness of the hotel was impeccable. The facilities, including the pool and beach areas, were excellent. The location was perfect, not too far from the city center but still peaceful. The breakfast buffet was delicious, with a wide variety of options. The staff was always attentive and helpful, ready to assist us with anything we needed.

Not one thing.

We recently spent a relaxing holiday at this place and were impressed with our stay. The location is perfect for those looking to have an amazing coral reef just a jump into the ocean in front of the beach with sea view. The service received was impeccable, with staff at reception desk, at the Recipion and all around the hotel incredibly helpful and gentle to accommodate every request. The leisure spa & wellness centre, outdoor swimming pool, and beach access provided an ideal opportunity to unwind and relax.

We highly recommend this hotel to friends and family without any reservations.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with rooms and common areas always kept spotless. The hotel facilities were top-notch, providing a range of entertainment options and convenient access to the beach. The staff were incredibly friendly and went above and beyond to cater to our needs. The food was delicious and available at all times, with a variety of options and personalized service. We were thoroughly impressed with our experience and will definitely be returning.

There was nothing we didn't like.

Easter was amazing! the breakfast buffet was great with a variety to choose from and the complimentary Easter chocolate eggs were a nice touch. the location was perfect, close to the beach and awesome swimming pools. the staff was friendly, cheerful and very helpful. the hotel had an incredible aqua park that I loved! What a blast!

The mosquitos were very pesky. However, the hotel had a convenience store where I bought mosquito products that worked perfectly.

We had an amazing time at Sunrise! The value for our money was excellent, and our room was clean and comfortable. The location of the hotel was convenient, and the staff treated us like family.

Food for breakfast could be improved with faster service and shorter lines.