This hotel exceeded our expectations in many ways. the breakfast was very good with a wide range of choices. We particularly enjoyed the freshly baked multi-grain rolls. Secondly, the check-in and check-out experiences were excellent, with the staff being polite and attentive. Lastly, the airport transportation provided by the hotel was top-notch.

No issues, everything was satisfactory.

The hotel had a convenient shuttle service to and from the airport, which saved us a lot of time and hassle. the room was well-designed and clean, with a comfortable bed that allowed us to get a good night's sleep.

The restaurant service was a bit slow and unattentive. It took a while for us to get our menus and our drinks after ordering, and when the food finally arrived, it was not as good as we expected.

best western in vitrolles was a pleasant surprise - close to the airport with friendly staff, comfy beds, and a delicious dinner. exceeded expectations!

Room was a little warm, no ac.

during my recent stay in vitrolles, best western exceeded my expectations with their luxurious accommodations, exceptional service, and convenient location near the airport. it was the perfect choice for my holiday, and i highly recommend it.

slow wifi connection

The value for money at this hotel was great – I got a clean and comfortable room for a reasonable price. The location was perfect for my needs, being so close to the airport, and the staff treated me with friendliness and professionalism.

The breakfast option could have been better – perhaps more variety or fresher options would have been nice.

The value for money was excellent, and the room was comfortable and spacious. The location was convenient, with a shuttle to the airport, and the staff were welcoming and accommodating.

The food for breakfast could have been better.

Conveniently located close to the airport and within walking distance. The bed was comfortable and the room was well-insulated from noise. Staff were pleasant and helpful. Varied menu of vegetarian options available for dinner. The pool was great and there was a shuttle bus service available.

The hotel offers a free shuttle service to the airport and is conveniently located for getting into Marseille. The outside restaurant provides a pleasant dining experience, and the hotel has a nice pool for relaxing. The rooms are clean and of good quality, and the staff is friendly and accommodating.

Felt very well, no complaints at all.

Located just a few minutes' walk away from the airport terminal, this hotel offered me a convenient way to rest after a long flight. The shuttle bus made it even easier to reach the hotel, and I loved the fact that I didn't have to walk long distances just to find my room. The hotel was surprisingly well-maintained, and I found my room to be quite spacious and comfortable. The bathroom was also clean and well-equipped with fresh towels. The breakfast spread was decent, and I appreciated the variety of different foods on offer.

The restaurant food was a bit of a let-down. While I appreciated the convenience of having a restaurant on site, the quality of the food didn't meet my expectations.

We stayed for the New Year and the hotel offered complimentary champagne and snacks which was a nice touch. the location was also great, being within walking distance to the airport and shops. the swimming pool was well-maintained and enjoyable to use.

The sheets did not seem to have been changed and there were stains on the carpet. the staff seemed uninterested in helping us when we had questions about the area.

Great value for money, with rooms in good condition and comfortable beds. The hotel's location within walking distance of the terminals make it convenient for travellers. Breakfast included, with plenty of options and served early at 6.00am.

No coffee available early in the morning.

Convenient location, great shuttle, delicious breakfast, excellent restaurant, friendly staff, comfy beds.

Nothing, all excellent.