The hotel is located in the centre of town, just in front of the tourist information office. It is incredibly convenient and provides easy access to all the amenities and attractions in the area. The rooms are comfortable with handy bathrooms, and the staff is friendly and attentive. The spa and pool facilities are of high quality, providing a relaxing and enjoyable experience. the breathtaking view adds to the overall charm of the hotel.

The lack of supervision at the swimming pool may be a concern for families with children.

Amazing mountain views and convenient location near ski slopes. The room was comfortable and clean, with a handy bathroom. The spa facilities were a nice treat after a day of skiing. The staff were friendly and helpful, adding to the overall positive experience.

The hotel lacked proper soundproofing, making it difficult to sleep peacefully with noise from outside and adjacent rooms. The breakfast and restaurant facilities were a letdown, with rude and confrontational staff.

The hotel is in a great location, just in front of the tourist information office in the very city center. The rooms are spacious and well-furnished, with a comfortable bed. The staff is friendly and attentive, providing excellent service. The breakfast offers a good variety of options, including pastries from the on-site bakery. The spa and wellness center are top-notch, with facilities like a pool, gym, and games room. the hotel provides a luxurious experience with beautiful decor and great amenities.

One downside is that the bedrooms can get uncomfortably hot at night, even with the windows open.

The rooms were spacious, comfortable, and well-designed. The hotel facilities, including the spa area and pool, were top-notch and of high quality. The staff were attentive, friendly, and even brought a birthday gift for our one-year-old. The location of the hotel was perfect, with easy access to the town center and tourist information office.

Nothing to mention.

We had a wonderful stay at this luxurious hotel. The location couldn't be better, right in the heart of town and just in front of the tourist information office. We were surrounded by so many amazing restaurants, making it easy to try different cuisines every night. The staff here were exceptional, always friendly and helpful. The reception/bar area with the cozy log fire was a perfect spot to relax and enjoy a drink. The spa and fitness facilities were top-notch, providing a great way to unwind after a day of exploring. The central village location was perfect for exploring the area, and we appreciated the free shuttle service that was provided.

We highly recommend this hotel for families looking for a luxurious and comfortable stay.

The spa facilities were great and the ski locker storage was really convenient. the hotel is in a good location close to the ski slopes and there are some nice dining options nearby.

There was an unpleasant smell in the reception area. the entrance could be quite slippery in icy conditions, and the ski lift queues were long during peak times.

We had a fabulous time at a stunning hotel in Samoens. The spacious rooms were incredibly comfortable, and the spa area was fantastic. The ski locker room was top-notch, ensuring our gear was safe and ready for adventure. The attentive and polite staff made our stay even more enjoyable. Despite a few drawbacks mentioned by other guests, overall I would highly recommend this hotel for a memorable stay.