Exceptional customer service saved our lost passports and went beyond their duties. The room was clean, classy, and had all the amenities we needed. The hotel's location near the main station was very convenient. I highly recommend this hotel.

The staff at the hotel were incredibly helpful and accommodating. We had an issue with the availability of our room, but the front desk quickly resolved it and even offered us a complimentary breakfast for the inconvenience. They went above and beyond to make sure we had a comfortable stay. The location of the hotel was also perfect, with easy access to the main railway station and tourist attractions. The rooms were spacious and comfortable, and the food in the bar and restaurant was delicious. I highly recommend this hotel for a pleasant and enjoyable stay.

The staff at Marriott were lovely, and the room was comfortable. The location, although not in a nice area, was only a 5-minute walk from the shopping area. The hotel had a nice aroma at the entrance, and the staff were very helpful. The air conditioning was good, and we were happy with our upgraded interconnected rooms.

Cannot find any fault.

I had a fantastic stay at this hotel right in the center of the city. The location was perfect, as it was close to everything and just a short walk away from the cathedral. The staff were friendly and accommodating, helping me with my luggage and even calling a big taxi for my group. The hotel facilities were excellent, with a spacious and clean room that had a lush carpet, lovely bathroom, and comfortable bedding. The breakfast was delicious, offering a variety of options to satisfy all tastes.

All was good.

The location was excellent, with easy access to the main train station. The staff were always pleasant and helpful. The room was spacious and comfortable, with a large, comfortable bed and nice amenities such as tea/coffee facilities. The lobby bar had a welcoming atmosphere and the gym facilities were great.

Nothing that I didn't like.

Great location, spacious room, comfy beds, accommodating staff, nicely decorated, good hot water.

Can't think of anything.

Great facilities and attentive staff. Convenient location near the city center and central train station. Enjoyed the amenities in the room, such as a comfortable bed and clean surroundings.

Overpriced parking. No special birthday surprise despite informing the hotel.

The service at the restaurant/bar was outstanding. The staff went above and beyond to make sure my sister had warm food waiting for her when she arrived late at night. Overall I highly recommend this hotel.

My cousin and I had a lovely and comfortable stay at this hotel for our visit to the Christmas Villages. The double twin room was spacious and perfect for us. The location was excellent, just a 6 min walk from the train station and close to many sites. The staff was polite and helpful. The breakfast was worth the money and the hotel even lent us umbrellas for a rainy day. I would definitely stay here again.

Can't recommend highly enough this hotel.

Superb staff, spacious rooms, great location, excellent breakfast, clean facilities.

Not one thing.

Spacious, clean rooms with comfortable beds. Perfect location for exploring. Friendly and knowledgeable bar staff.

Felt totally at home, no reason to complain.

Great location close to main attractions, spacious and clean rooms with good amenities. Friendly and helpful staff at the bar and check-out. Cosy and modern atmosphere, perfect for couples or solo travelers. Excellent breakfast and snacks in the lounge. Highly recommended.

The hotel's location was great, very close to the main station and Christmas markets. The room was comfortable and modern, with clean towels and good sound protection. The staff was polite and professional, they spoke English fluently and were very helpful.

The breakfast staff seemed too busy cleaning to properly attend to guests, resulting in guests having to find glasses themselves.

The hotel is conveniently located near the train station and the city center, which makes it easy to explore the city during a business trip. The breakfast buffet offers a variety of cold and hot options and the staff is friendly and helpful.

The standard room did not include slippers or bathrobes, which was a disappointment for a five-star hotel. The mini bar was empty, and the restaurant could use some brightening up as it's in the basement.

We had an amazing stay at this luxurious hotel. The exclusive amenities, including the sauna and jacuzzi, made our stay so relaxing. Our room was spacious and well equipped with exclusive advantages, like in-room breakfast and private facilities. The restaurant also offered special diet menus, catering to our needs. The bar/lounge area was the perfect spot for a nightcap, and the service was impeccable. Additionally, the location was convenient and easily accessible.

Our only minor issue was the noise level from the nearby train station, but it didn't affect our sleep or overall experience. Despite this, we would highly recommend this venue for anyone looking for a luxurious stay with top-notch amenities and service.