We had a fantastic stay at this hotel. The room was extremely comfortable and the soundproofing was excellent. Despite being next to the motorway, we couldn't hear any noise. The air-conditioning was a great bonus, especially as we arrived on a hot day after a long motorbike ride. The hotel facilities were impressive, with an elevator available in this small hotel. The location was convenient, allowing us to quickly walk to the city. The parking situation was brilliant, as we could park right in front of our window for free. We also appreciated the option to choose our own food and found a nice restaurant nearby called "Zur Letzten Träne" with delicious food.

Nothing not too like.

I had a great stay at a hotel just off the Autobahn A3, 20 km from Koln/Bonn airport. It was the perfect location for my late-night arrival, as there was a 24-hour gas station with check-in just 150m away. the room was clean and comfortable, with everything I needed. the staff was friendly and helpful, answering all my questions. the WiFi was fast, and I even received a complimentary bottle of water. Despite facing the highway, the noise was not too loud for me. it was an excellent experience at Serways Hotel.

Couldn't find any faults at all 😊

We had an excellent stay at a conveniently located hotel just off the highway. The room was clean, comfortable, and provided a peaceful night's sleep. Despite a minor check-in confusion, the overall experience was positive. We also appreciated the generous check-out time. I highly recommend this hotel for a stopover during a long journey.

I was pleasantly surprised with the value for money at this hotel. The prices were reasonable and the basic amenities provided in the room were more than satisfactory. The staff were also friendly and helpful, answering all my questions and ensuring a comfortable stay. As someone who enjoys nature, I loved that this hotel is located in an area of woods, providing a peaceful and scenic environment. Additionally, the location on the take-off flight path for Cologne airport added an exciting touch to my stay.

No negative aspects to mention, everything was more than satisfactory.

Clean, modern, spacious rooms with effective air-conditioning. Convenient location near motorway. Easy check-in and check-out process. Helpful staff despite limited English proficiency. Quiet rooms provided for a good night's sleep.

The cleanliness of the room was outstanding, and the beds were incredibly comfortable. Despite being located near the highway, the noise level was minimal. the hotel offered convenient late check-in service and an adequate breakfast in the morning.

The staff that was available wasn't friendly nor helpful. Finally, the communication between the staff and the customer could be improved, especially when it comes to payments and room availability.

The location of Serways Hotel Siegburg West was ideal for us, as it was conveniently situated next to the A3 motorway. Despite being close to the highway, we were pleasantly surprised by how quiet our room was, thanks to the excellent soundproofing. The room itself was clean, comfortable, and equipped with air conditioning, which was a relief after a long, hot motorcycle ride. We appreciated having a 24-hour reception at the nearby petrol station, even though it felt a bit clinical. we had a great stay and would definitely consider staying here again.

The hotel staff were very helpful and friendly, despite limited English. The hotel was warm and soundproof, allowing for a peaceful stay. It was exceptionally clean and recently decorated. The location was convenient, just an 8-minute walk to the bus stop with frequent buses to the main train and bus station.

The hotel is located in a wooded area with a unique construction. The rooms are spacious, clean, and well-furnished. The staff is friendly and helpful, and the WIFI is fast. Fair price per night.

Felt very welcomed, no reason to complain.