The location is mind-blowing - just 30 seconds away from Zwinger and the hotel building is jaw-droppingly gorgeous. The staff, especially the check-out manager, is super polite and friendly. The room service is absolutely amazing, the best I've experienced at any 5-star hotel. The way they set up the room at night is simply jaw-dropping. The hotel is perfect for conferences, with impeccable organization and synchronised table settings. The central location is perfect for exploring Christmas markets, museums, and restaurants. The service is impeccable, with the concierge taking care of all our needs, including mailing a package home. The spacious and comfortable rooms are a great value, located in a beautiful old palais with lots of charm.

During my recent stay at the hotel, I was pleasantly surprised by the attention to detail and exceptional service I received. The room I stayed in was spacious, with a stunning view of the city skyline. The bathroom was well-appointed and had all the amenities I needed. The complimentary WiFi worked seamlessly, allowing me to stay connected throughout my stay. The hotel staff were incredibly friendly and went above and beyond to ensure I had a comfortable and enjoyable visit. The breakfasts were delicious and offered a wide variety of options. This hotel truly exceeded my expectations and I highly recommend it for a memorable stay. I will definitely be returning to this hotel in the future.

The location is perfect, right across from the castle and the Zwinger. The hotel building is historic and charming. The room we stayed in was large, comfortable, and beautifully decorated. The reception staff were professional and welcoming. We enjoyed a delicious breakfast buffet and had a fantastic dinner on the terrace overlooking the castle. The service throughout our stay was excellent, from the bar staff to the room service staff. The complimentary water in the room was a nice touch. the experience at the hotel was incredible.

We felt very relaxed and had nothing to complain about.

Stunning building and great location in the heart of the old city. Beautiful, comfortable rooms with delicious breakfast. Fresh squeezed juices provided. Good bed and excellent amenities, including a stunning wellness area. Lovely experience with ice-skating in the courtyard during the Christmas season.

Located in the heart of the city centre, this luxury hotel is the perfect base for exploring all the main sites and attractions. The rooms offer beautiful views, with some overlooking the iconic Zwinger. The spacious bathrooms are equipped with lovely toiletries, and guests can enjoy a delicious breakfast in the morning. The staff are friendly and efficient, providing extra attention to detail. The hotel also features a great bar and excellent restaurants for a memorable dining experience.

The fitness area is on the smaller side for a luxury hotel of this caliber.

The location was perfect, in the heart of the area but still quiet. The spa and pool offered a peaceful atmosphere. Free WiFi was a great bonus for work. The views from the room were beautiful, especially of the Semper opera and Zwinger.

Liked everything.

Great central location, close to major attractions. Beautiful rooms with views. Friendly staff, excellent breakfast. Free Wi-Fi. Lovely bar and restaurants.

The location couldn't be better, right in the heart of the city and close to many must-see sights. The room was spacious and had a nice balcony with a great view. We appreciated the complementary coffee machine and water bottles in the room.

The room was not up to par with what we expected from a high-end hotel. The interior seemed outdated and in need of renovation.

I had a fantastic stay at this hotel. The location was perfect, in the center of the old town, making it easy to explore everything this city has to offer. The staff were extremely friendly and helpful, making me feel welcome from the moment I arrived. The cleanliness of the hotel was impeccable, and the facilities provided were top-notch. The breakfast buffet was delicious, offering a wide variety of options to suit every taste. I was impressed with the excellent service and attention to detail at this hotel.

Nothing all good.

I stayed in a luxurious venue with exceptional amenities and services. I was impressed by the beauty of the building and the location, which offered easy access to the best attractions. The spa and wellness center was excellent, with an indoor swimming pool, steam room, and sauna. The massage was the best I've ever had, and the spa lounge was a great spot to relax. The restaurant served delicious food, and the in-room breakfast was something worth remembering.

The hotel could improve their live entertainment. It was a bit bland compared to other aspects.