the historical charm, beautiful views, and attentive staff made it special. the initial service lapse was quickly rectified. If traveling with pets, I recommend confirming policies directly for a seamless stay.

The heritage property impressed us with its stunning architecture and well-manicured lawns. the spacious rooms exuded old-world charm, boasting comfortable amenities and beautiful decor. the staff's friendliness was exceptional, ensuring a comfortable and enjoyable stay. We loved the diverse activities offered, catering to both kids and families. the hotel's location provided a picturesque view of the hills, adding to the overall charm. the spa services were outstanding, offering a relaxing experience.

Couldn't recommend more this hotel.

I especially enjoyed the beautiful lawns and the regal touch in the hotel's ambiance. Accessibility for senior people like me was excellent, with comfortable seating areas and easy navigation throughout the property.

Staff training needed for better service for senior guests.

i had a royal experience at welcomhotel. from the warm welcome to the excellent service. every staff member, like mr sanjay and ms. shraddha, was friendly and went the extra mile to make our stay memorable. the breakfast spread was delicious, and the view from the back patio was stunning. looking forward to returning soon!

Absolutely nothing to criticize 😊.

Royal Hospitality and Memorable Anniversary Celebration

I was amazed by the beauty of the hotel, it truly felt like stepping back in time. The historical structure and the narrations from the staff added to the charm of the experience. The view of the mountains from my room was breathtaking. The food was excellent and the service was quick and efficient. I highly recommend staying at this hotel.

Beautiful property, classic Victorian style, comfortable rooms, fantastic views, huge garden, pleasant staff.

Hard to think of anything.

The century-old property boasts stunning views of the Himalayas and a prime location near the mall road. Every evening, guests can enjoy bonfires, live music, and games. The staff, particularly Imran, Varsha, and Arshi, went above and beyond to ensure a comfortable stay. Special dietary needs were accommodated by chefs Arvind and Prakash. a luxurious and memorable experience.

The hotel had dope events like a sick movie night and cool games that kept us buzzing. They even hooked us up with a rad room for our honeymoon, which was totally sweet. the history vibes were on point, and the staff were super friendly. We're def coming back for more fun times!

Could use a bit more party vibes for young peeps like us. More late-night hangout spots or cool activities would take the experience to the next level!

Being greeted by the aroma of cedar and pine was a delightful touch. the blend of Portuguese and Indian culture truly made my stay special. the culinary experience at the hotel was top-notch, turning every meal into a memorable event.

Oh, struggling with those archaic washroom flush buttons was a real blast.

Compared to my previous stays, the service at this hotel was exceptional! From the efficient room service and courteous staff to the delicious meals served at the restaurant, every aspect of my stay was top-notch. the hotel's location close to Mall Road offers stunning views of the Himalayas, making it the perfect choice for exploring Mussoorie. the variety and quality of food, along with the cozy lounge area and beautiful garden, truly set this hotel apart. the staff, including Mr Rahul Aggarwal, Mr Dishant, Preeti, and Imran, went above and beyond to make me feel like royalty.

having an indoor heated pool or jacuzzi would be a great addition to relax, especially during rainy days when outdoor activities may not be possible.

The complementary drinks and snacks were a nice touch and the location was perfect for our holiday. We also appreciated the friendly and helpful staff who made our stay more enjoyable.

The cleanliness of some areas was not up to par, with stains on the sofa and an old-looking carpet, while the noise disturbance we experienced at night made it difficult to sleep. some requested amenities were not immediately available, and there was a lack of attention to detail in the special arrangements we had requested.

As young holiday goers, we loved the beautiful historical property and impeccable hospitality. The staff ensured personal attention and care throughout our stay. The location was perfect with stunning views and lovely gardens. The food was excellent, especially the Roghan josh. We will definitely stay here again.

Felt cared for, no complaints whatsoever.

Here we had a luxurious stay with exclusive amenities that fulfilled all our needs. the rooms were spacious and comfortable and the staff was very helpful and courteous. the restaurant served delicious meals and snacks that were cooked to perfection.

Although we had a great stay, we did find that the bathroom in our room was slightly cramped. this hotel offered us a wonderful experience with excellent service, great food, and beautiful surroundings.